Needed to have a gas pipe in fire place removed ,Garry sorted it within a few days Been using Blue flame for 3 years now, would highly recommend for any work you require
Company replied
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Needed to have a gas pipe in fire place removed ,Garry sorted it within a few days Been using Blue flame for 3 years now, would highly recommend for any work you require
Company replied
Garry came out and gave a good quote 24 hours after filling in the web form following a complete boiler failure. He went above and beyond to fit a new install in within 48 hrs with John completing th... See more
Company replied
Perfect service. Turned up on time in a smart uniform to give us a friendly no obligation quote, answered all our questions honestly & gave great advice . Updated us by email & text without us having... See more
Had a new condenser boiler fitted. Carl did a fantastic job. He was professional, polite and thorough. He made sure boiler and the new Hive control was working before he left. He left no mess, old boi... See more
Company replied
Blue Flame Gas Solutions is a family-run business offering expert heating, plumbing, and electrical services across South Wales—Established in June 2015, we are now in our 11th year, proudly serving homeowners in Cardiff, Newport, Bridgend, Swansea, and surrounding areas. —————————————————————————————————————— We specialise in affordable boiler cover, central heating cover, plumbing cover, and electrical cover, giving homeowners peace of mind all year round. If you’re looking for a new boiler installation, we offer professional advice, fast turnaround, and competitive boiler quotes with no pressure or hidden fees. —————————————————————————————————————— As a Which? Trusted Trader, we’re known for honest pricing, reliable workmanship, and personal service. We’re not a big corporate with multiple layers — we’re a small, dedicated team you can reach directly. —————————————————————————————————————— There are no call centres, no long waits, and no being passed from person to person—You can even WhatsApp our team directly—quick help and fast communication. —————————————————————————————————————— We provide—full aftercare on all boiler installations and boiler cover options inc.plumbing and electrical. —————————————————————————————————————- From fast boiler quotes to long-term home cover, Blue Flame Gas Solutions is the local reliable choice for heating, plumbing and electrical services across South Wales. ——————————————————————————————————————- Thank you for choosing a local business you can count on.
Penrhiw, Tynycymmer Close, CF39 9DE, Porth, United Kingdom
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Had a yearly service today. Very thorough and very clean, took almost two hours. Very good value. I’ve used them before and will always use them in future

Reply from Blue Flame Gas Solutions
Punctual, informed us thoroughly. went above and beyond - which we are truly grateful for! Will continue to use Blue Flame for our plumbing needs including servicing. Thank you!

Reply from Blue Flame Gas Solutions
Very good from the first consultation to completion of installation

Reply from Blue Flame Gas Solutions
Replaced our central heating, excellent service from a friendly, local business. Would highly recommend.

Reply from Blue Flame Gas Solutions
Brilliant heating system a first class service and top workmanship by the company

Reply from Blue Flame Gas Solutions
On time, great communication, very clean and tidy. Extremely happy with the service. Would certainly recommend them.

Reply from Blue Flame Gas Solutions
An honest, hard working and dedicated team of experts. You cannot ask for more. I have used Blue Flame Gas Solutions personally and through my business for a couple of years and I cannot fault any part of their service. Highly recommended!

Reply from Blue Flame Gas Solutions
Was available to complete boiler service at short notice. Called ahead with an expected arrival time which was great. Friendly and professional service!

Reply from Blue Flame Gas Solutions
Very happy with blue flame. Found the problem and fixed it in no time at all. Thank u very much

Reply from Blue Flame Gas Solutions
Excellent service from initial meeting with Garry through to completion. All work was done by a professional team who ensured everything went like clockwork keeping my home clean and tidy with dust sheets over the floors.. I would definitely have no hesitation in recommending the company. Turned up on time and did what they said they would do. No fuss, no bother. Great service.
Great job, the whole thing was very easy to deal with, excellent craftsmen, punctual, polite, clean and good value too.

Reply from Blue Flame Gas Solutions
From Gary, who set everything up, to Leon who fitted the boiler, the service was excellent and we really recommend this company to everyone. Leon arrived on time and the work was finished by 2pm. Everything was left clean and tidy.

Reply from Blue Flame Gas Solutions
would recommend this company.excellent workers

Reply from Blue Flame Gas Solutions
This is the first time I have booked 'Blue Flame' to service my boiler. Garry was professional when making the booking and Leon was punctual at the appointment time too. I was so pleased with them I have booked them to service my gas fire. Leon is a nice chap and worked quickly and tidily. I recommend them highly, and the fact that they care what people think about their performance, by using Trustpilot, speaks volumes! Thank you both, Diolch!!

Reply from Blue Flame Gas Solutions
I would highly recommend Blue Flame Gas Solutions. They provide an excellent service. They are very reliable and Garry and his staff are friendly, professional and very helpful.

Reply from Blue Flame Gas Solutions
Garry Lloyd picked up my request for a visit to check out a leaky radiator within a few hours and after I sent him pictures of the rusting radiator he attended my house within two days having purchased the replacement radiator and fitted a brand new one, all at the same time. I was grateful for the speed of response as a leaky bathroom radiator could cause issues for the ceiling! Garry and his team were great

Reply from Blue Flame Gas Solutions
I would highly recommend this company to anyone. They were friendly but professional and carried the work out to a high standard in very efficient and timely manner. This company is trustworthy.

Reply from Blue Flame Gas Solutions
Highly recommend. Gary and his team were fab from start to finish, clear pricing, no pressure sales, great aftercare, explained all options available.

Reply from Blue Flame Gas Solutions
I used this company for the first time following my combi write off.
All appointments were on time , punctional and straight to the point. I was impressed by their expert knowledge from the first visit to the completed installation.
I had a combination boiler, magnastt filter and mains pressure reducer For the extended warranty.
Their quote was presented in an understandable format. The workmanship was faulless, clean and neat including cutting existing wall tiles to accomodate the replacement boiler. Dust sheets protected my carpets and everything was hovered afterwards. No evidence of any work being carried out in my house at the three places.
All workings for the new equipment was explained by the installation engineer. There was a final visit by the company manager who visually checked the work for customer quality and satisfaction.
It was nice to have good clean knowledgable company working for me.
Albeit the company is local to my postcode CF42. I have recommended them to my family members for breakdowns, service and plumbing based on my experience. Finally their price was very competitive and I thank them for their work.
RM

Reply from Blue Flame Gas Solutions
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