Issue resolved quickly and efficiently, Jasmine kept me up-to-date promptly. One wee thing - the system sent out a satisfaction survey before the help was given and the problem resolved. Love bluel... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Blue Light card offers good discounts; we have found its low membership fee to be quickly paid back with discounts achieved on purchases. Customer Services have been excellent; this week Lewis in... See more
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To everyone who actually takes the time to read these little stories. I have nothing but total respect for the support staff here at our Blue Light Card support team. They have given excellent Servi... See more
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Bought a Ninja coffee machine which was reduced on their website and thought I would try my Blue Light Card to see if there were any discounts and to my surprise there was a discount code available. D... See more
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Company details
Written by the company
There’s a group of people who are always there for us: the blue light community. They work tirelessly to keep us safe, healthy and supported; often going into unknown dangers to do so. They make sacrifices every day, and we want to thank them for it. With millions of registered members across the country, Blue Light Card is partnered with almost 13,000 retailers both national and local, providing savings, discounts and benefits that often aren’t available to the general public. These include Toby Carvery, Hotels.com, Cineworld, Sky, EE and Halfords to name a few. Using their Blue Light Card discount card (costing just £4.99 and lasting two years), members can access a range of fantastic online discounts via our website or app as well as in a range of high street retailers, restaurants and cinemas across the UK. We are Blue Light Card. We’re there for the people that are there for all of us. For more information on who qualifies and the offers available, visit www.bluelightcard.co.uk
Contact info
Blue Light Card, Charnwood Edge, Syston Road, Cossington, Leicester, LE7 4UZ, Cossington, United Kingdom
- Communications@bluelightcard.co.uk
- bluelightcard.co.uk
4.6
Excellent
27K reviews
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On the whole I have had a positive…
On the whole I have had a positive experience with Blue Light, I just haven't found it easy getting my new card. I paid my £4.99 on 15/6/2026, but am still waiting for the hard copy card to be delivered to my home address. I then contacted Blue Light, and ended up having to try resetting password a couple of times, before I was finally led to download the app online. I now have a digital copy of my card, which should make it easy when I'm out and about in eateries, etc. to access discounts. However I would still like a physical card if possible, so I don't have to log in to the app every time I want to use it.
July 24, 2026
Unprompted review
Reply from Blue Light Card
Hello,
Thank you for leaving us a review, I can confirm that I have emailed you regarding your query.
We look forward to hearing from you!
Polly - Blue Light Card UK
Issues with Hobbycraft gift card resolved
I have used a few of the great deals on the website but recently had a bad experience buying a preloaded gift card for Hobbycraft. I bought it online in the shop and at the till was told that the balance was zero. I then wasted a lot of time phoning and emailing both Hobbycraft and Blue light card. Anyway in the end I have been refunded thanks to Anthony at Blue light card.
I will not be buying Hobbycraft gift cards again. What I wanted (photo frames) are far cheaper elsewhere anyway.
July 17, 2026
Unprompted review
Reply from Blue Light Card
Hello,
Thank you for taking the time to leave us a review – we really appreciate this.
Polly - Blue Light Card UK
Fantastic and simple to use
July 26, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s amazing to hear you’ve had a great experience with our service. Thank you for your feedback and support, and we hope you get to make some great savings with us in the future!
Julie - Blue Light Card UK
Codes don’t work
Tried to use the code on vendors website and yet again it did not work.
July 26, 2026
Unprompted review
Reply from Blue Light Card
Hello,
Thank you for taking the time to leave us a review.
We're really sorry to hear that your experience with us didn't meet the standard you'd expect. That's never what we want for our members, and we completely understand your frustration.
We'd love the chance to look into this for you. Please get in touch with our Member Operations team at help@bluelightcard.co.uk (mailto:help@bluelightcard.co.uk) with the subject line 'Trust Pilot (Your name)' and providing a summary, and we'll do our best to help.
Polly - Blue Light Card UK
Ava was extremely helpful after I’d had…
Ava was extremely helpful after I’d had a frustrating experience trying to reactivate a card reported lost but then found. She reset my account in the app so happily I can use my card again online. I’m very grateful
July 25, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Ava resolved the issue in short time…
Ava resolved the issue in short time and gave good communication. Great service.
July 25, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Absolutely loving my Blue Light Card
Absolutely loving my Blue Light Card! Mostly used it for food but will use it lots more!
July 26, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Very helpful comments and a quick…
Very helpful comments and a quick response … answered all my questions
July 26, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Renewal & payment issues ably solved.
I had an issue renewing & paying for my new card and I contacted their customer support. After a few options were suggested the problems were resolved by their representative Manmeet. Their attention to my issue was more than diligent & tbh very patient with me.
Great service & this rep is a credit to the company. Thanks. JK.
July 25, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Really helpful and prompt response…
Really helpful and prompt response thanks
July 26, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Grace was most helpful in amending my…
Grace was most helpful in amending my records when I transferred to another job. A quick response, polite and courteous.
July 26, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Bar code
I have found it very hard to get started with my card, lhave manged to put money on my M&S card but then l don't know how to use it in M&S shop no par code just a Q R CODE 🤦♀️🤦♀️
July 25, 2026
Unprompted review
Reply from Blue Light Card
Hi Dawn longhorn,
Thank you for taking the time to leave us a review and rating.
We're sorry you didn't enjoy your experience with us.
We've sent you an email directly so we can look into this further and get it resolved for you.
Polly - Blue Light Card UK
Was quick and easy to use
Was quick and easy to use no issues for booking parking at Gatwick airport
July 25, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Sakaria was extremely helpful and quick…
Sakaria was extremely helpful and quick to respond my query regarding my Blue Light Card application. Thank you Sakaria.
July 25, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Blue Light were very helpful
Blue Light were very helpful, and did exactly what I needed them to do
July 26, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Great variety of savings to be had
Great variety of savings to be had. Card pays for itself very quickly. Most recently used for a purchase at Wickes. Only niggle there is you have to enter the 16 digit number manually along with the expiry date of your wickes gift card. Shame it's not a bar code, but with the card not expiring until 2087 there is plenty of time to use it!
July 25, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Trustworthy
Good range of options to shop at. Good communication and trustworthy
August 3, 2025
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Friendly staff
Paulina helped me with replacement blue light card after other one was stolen with my purse. Back up and running again, thanks.
July 25, 2026
Unprompted review
Love this community and love saving…
Love this community and love saving thank you
July 25, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
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