Issue resolved quickly and efficiently, Jasmine kept me up-to-date promptly. One wee thing - the system sent out a satisfaction survey before the help was given and the problem resolved. Love bluel... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Blue Light card offers good discounts; we have found its low membership fee to be quickly paid back with discounts achieved on purchases. Customer Services have been excellent; this week Lewis in... See more
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To everyone who actually takes the time to read these little stories. I have nothing but total respect for the support staff here at our Blue Light Card support team. They have given excellent Servi... See more
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Bought a Ninja coffee machine which was reduced on their website and thought I would try my Blue Light Card to see if there were any discounts and to my surprise there was a discount code available. D... See more
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Company details
Written by the company
There’s a group of people who are always there for us: the blue light community. They work tirelessly to keep us safe, healthy and supported; often going into unknown dangers to do so. They make sacrifices every day, and we want to thank them for it. With millions of registered members across the country, Blue Light Card is partnered with almost 13,000 retailers both national and local, providing savings, discounts and benefits that often aren’t available to the general public. These include Toby Carvery, Hotels.com, Cineworld, Sky, EE and Halfords to name a few. Using their Blue Light Card discount card (costing just £4.99 and lasting two years), members can access a range of fantastic online discounts via our website or app as well as in a range of high street retailers, restaurants and cinemas across the UK. We are Blue Light Card. We’re there for the people that are there for all of us. For more information on who qualifies and the offers available, visit www.bluelightcard.co.uk
Contact info
Blue Light Card, Charnwood Edge, Syston Road, Cossington, Leicester, LE7 4UZ, Cossington, United Kingdom
- Communications@bluelightcard.co.uk
- bluelightcard.co.uk
4.6
Excellent
27K reviews
Asks customers to review
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See how their reviews and ratings are sourced, scored, and moderated.
For savings on a wide variety of brands…
For savings on a wide variety of brands and in restaurants, this card can't be beaten.
July 26, 2026
Unprompted review
Reply from Blue Light Card
Hello,
We’re happy to hear that you are enjoying our service and have been making the most of our discounts. Thank you for your feedback and support!
Polly - Blue Light Card UK
Brilliant service
Brilliant service. I was having trouble getting the work ID accepted. They responded so quickly via email and solved my problem the same day. Wonderful company!
July 27, 2026
Unprompted review
Reply from Blue Light Card
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Polly - Blue Light Card UK
Grace was amazing at sorting out my…
Grace was amazing at sorting out my query kept me informed and really helpful great service
July 27, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s amazing to hear you’ve had a great experience with our service. Thank you for your feedback and support, and we hope you get to make some great savings with us in the future!
Polly - Blue Light Card UK
Speedy response to change my email…
Speedy response to change my email address. Thanks Samanta.
July 27, 2026
Unprompted review
Reply from Blue Light Card
Hello,
We are very happy to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Polly - Blue Light Card UK
Helpful Staff
Claire was extremely helpful and patient when I had technical details completing the online process. She was efficient, professional but also friendly.
July 27, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Polly - Blue Light Card UK
Good customer service
Good communication, prompt action, easy to contact and a very helpful member of staff (Grace).
July 27, 2026
Unprompted review
Reply from Blue Light Card
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Polly - Blue Light Card UK
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
A happy blue light holder
I've been a holder of a blue light card for about 10 years, and at first just used it for getting reduced price meals at pubs etc. Now, since a year ago, I've discovered, and use the purchase of gift cards to do my shopping. This really helps with my budget, as a retired nurse/ midwife. I am able to purchase "gift card vouchers " for the 2 supermarkets that I regularly use. I get 4% off which is amazing. Thanks again Blue light.
July 27, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
CUSTOMER SERVICE APPALLING
FRAUDULENT ACTIVITY:I’ve been contacting them since Saturday giving all details on e mail, FB and instagram due to above. They have not got back to me in any of above except for sending tickets.
I eventually received a total generic e mail which a child could have written, and no mention of money back. DONT touch them !!!!!!!!!
Reply from BLC today,to say someone will be in touch, but too little too late. Not Interested
July 25, 2026
Unprompted review
Reply from Blue Light Card
Hello,
Thank you for taking the time to leave us a review.
We're sorry to hear you've had a frustrating experience. We can see your query has come through to us and a member of our team will be in touch with you very soon.
If you do need anything in the meantime, please don't hesitate to reach out to us at help@bluelightcard.co.uk (mailto:help@bluelightcard.co.uk).
Polly - Blue Light Card UK
Great to have my Blue Light…
Great to have my Blue Light Card.Applying was straight forward helpful.Used it already .
July 27, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Problem with logging on
Problem with logging on. Account suspended. Corrective action taken very swiftly and efficiently. Thank you.
July 24, 2026
Unprompted review
Reply from Blue Light Card
Hello,
We are delighted to hear you’ve had a great experience with our service. Thank you for your feedback and support!
Polly - Blue Light Card UK
Had an issue with changing my email…
Had an issue with changing my email adress and Warren helped me sort it out quick and easy so I could continue to enjoy the BlueLight benefits.. thanks Warren!
July 27, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
New card
I recently got married so needed up update my email address and change my name on blue light card. I had a few issues as the documents I sent were blurry but Grace emailed me and sorted the whole thing out. She was so quick at getting back to me and was really helpful.
July 26, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
Claire was very helpful
Claire was very helpful, sorted everything out for me & was very fast in doing so, big thanks to claire for all your help
July 13, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
I was assisted by Neha tremendously and…
I was assisted by Neha tremendously and manger to achieve my goal.
July 27, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s great to hear that you are happy with the service you have received. Thank you for your feedback and support!
Julie - Blue Light Card UK
On the whole I have had a positive…
On the whole I have had a positive experience with Blue Light, I just haven't found it easy getting my new card. I paid my £4.99 on 15/6/2026, but am still waiting for the hard copy card to be delivered to my home address. I then contacted Blue Light, and ended up having to try resetting password a couple of times, before I was finally led to download the app online. I now have a digital copy of my card, which should make it easy when I'm out and about in eateries, etc. to access discounts. However I would still like a physical card if possible, so I don't have to log in to the app every time I want to use it.
July 24, 2026
Unprompted review
Reply from Blue Light Card
Hello,
Thank you for leaving us a review, I can confirm that I have emailed you regarding your query.
We look forward to hearing from you!
Polly - Blue Light Card UK
Issues with Hobbycraft gift card resolved
I have used a few of the great deals on the website but recently had a bad experience buying a preloaded gift card for Hobbycraft. I bought it online in the shop and at the till was told that the balance was zero. I then wasted a lot of time phoning and emailing both Hobbycraft and Blue light card. Anyway in the end I have been refunded thanks to Anthony at Blue light card.
I will not be buying Hobbycraft gift cards again. What I wanted (photo frames) are far cheaper elsewhere anyway.
July 17, 2026
Unprompted review
Reply from Blue Light Card
Hello,
Thank you for taking the time to leave us a review – we really appreciate this.
Polly - Blue Light Card UK
Fantastic and simple to use
July 26, 2026
Unprompted review
Reply from Blue Light Card
Hello,
It’s amazing to hear you’ve had a great experience with our service. Thank you for your feedback and support, and we hope you get to make some great savings with us in the future!
Julie - Blue Light Card UK
Codes don’t work
Tried to use the code on vendors website and yet again it did not work.
July 26, 2026
Unprompted review
Reply from Blue Light Card
Hello,
Thank you for taking the time to leave us a review.
We're really sorry to hear that your experience with us didn't meet the standard you'd expect. That's never what we want for our members, and we completely understand your frustration.
We'd love the chance to look into this for you. Please get in touch with our Member Operations team at help@bluelightcard.co.uk (mailto:help@bluelightcard.co.uk) with the subject line 'Trust Pilot (Your name)' and providing a summary, and we'll do our best to help.
Polly - Blue Light Card UK
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