Bluemoonhfx Reviews 85

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Always spot on product, delivery timing is great even though I live outside the city, and the delivery drivers are always pleasant.

Rated 5 out of 5 stars

I’ve been ordering from bluemoon for years now. The staff are always knowledgeable, and patient. The deliveries and quick and I especially love when you’re able to pay with etransfer. I cannot recomme... See more

Rated 3 out of 5 stars

Service is always great. Unfortunately the product I received wasn’t as good as I’m used to from you guys. Won’t stop me from coming back but disappointed this time


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

85 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible

Terrible. The product is good quality but they will charge you delivery fees even when they say they are free. They do not deliver within 1-3 hours like their website says. They have unfortunately lost a customer. Decent weed though, so they get 1 star. You will not be able to get in touch with anyone if you have an issue, their email and chat systems either don’t work, or they just don’t check them.

January 10, 2025
Unprompted review
Rated 1 out of 5 stars

I place 2 orders in 2 separate days…

I place 2 orders in 2 separate days over one weekend. Both orders never arrived and I was given the same excuse your driver's car broke down. I was told that on the first order and then on the next day when I placed a second order I was told the exact same thing I was then given a coupon for a discount for another order that never showed up. So 3 times I've tried to order from your company and you've never arrived with anything and I was told to prepay which I won't do, because you've never ever once delivered my order. And this will be the third time. I've tried to place an order with your company and I've been told every single time. I can provide you with the email from Blue Moon that your driver's car broke down. So that whole weekend when I would place an order. You guys gave me the same reason for no delivery but it was on two separate days.I didn't know you only had one driver

October 29, 2024
Rated 5 out of 5 stars

Great products

Great products, good selection and very good quality.
Particularly like the points reward program. This place is my favourite.

September 28, 2024
Rated 5 out of 5 stars

No complaints on product and delivery

No complaints on product and delivery. I’ve tried to use a code a few days ago during the sale and the code wouldn’t work (I got the code that day) and I emailed someone two days ago about the problem, but nobody got back to me and I missed the sale.

September 14, 2024
Rated 5 out of 5 stars

Outstanding customer service

I’ve been ordering from bluemoon for years now. The staff are always knowledgeable, and patient. The deliveries and quick and I especially love when you’re able to pay with etransfer. I cannot recommend Bluemoon enough to friends!

September 15, 2024
Rated 5 out of 5 stars

Always top shelf

The best product and service . Do yourself a favor and try this website . Satisfaction is at your fingertips
... Blue moon number one all day every day

September 18, 2024

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