Excellent service from start to finish. We used their storage container at Treforest while we were moving, and found them to be reliable, friendly, and professional throughout. We have also had our ca... See more
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Formerly Cardiff Self Storage, we have been operating from our flagship Wentloog site since 1988. We offer smart and affordable storage. Our site offers 24/7 365 security controlled access including patrol dogs and hi-tech CCTV. Great value storage units, caravan & motorhome storage, car storage (both domestic and fleet), HGV storage, compound space, whatever your storage requirements we can help. We hold the UK Container Operator site of the year award 2023 and are proud to be the first site in Wales to achieve a Platinum award, the highest possible accreditation from CaSSOA.
Wentloog Avenue, CF3 2ER, Cardiff, United Kingdom
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Simple and efficient, very safe storage clean and tidy, excellent security all around. Well definitely be using in the future when required.

Reply from blue self storage
Excellent service - great storage but that is to be expected. What makes it a great experience is the friendly, helpful and responsive staff who make the whole experience easy. Would highly recommend

Reply from blue self storage
The staff is always polite friendly and helpful

Reply from blue self storage
No hassle at all in getting my vehicle details changed…Bernie sorted it all out on the back of a very brief email to the office.

Reply from blue self storage
A good simple booking system, and help by Alex Diviani, the process was completed even quicker.

Reply from blue self storage
Really easy straight forward process, fast paced and brilliant customer service. Thank you also for helping with recommending recovery service close by absolutely brilliant service. Highly recommended service.

Reply from blue self storage
Just turned up not knowing the procedure. Met Bernadette who talked me through the process and was very helpful in sorting it all out.

Reply from blue self storage
Met Bernie today she showed us around. Really impressed with the set up and feel confident that our caravan will be safe . Bernie was very friendly and explained about the facilities on site . Thank you .

Reply from blue self storage
Wanted to change my existing unit to a larger version.
Really helpful & all was sorted & set up same morning.

Reply from blue self storage
Ive had a great experience with Sharon the manager at Blue self storage Wentloog. She always Professional, friendly and extremely helpful. Everything is so well maintained, secure and run very efficiently thanks to Sharon. Any questions or issues are dealt with quickly and she will always go the extra mile to help. I highly recommend this facility because of the excellent management.

Reply from blue self storage
The site: Easy to access, all big roads used by lorrys to get there from A470/M4 so no problem with motorhome of any size. Ours is only 6.1m but might be relevant for others :). Enormous compound, really really taken back by how organised and enormous everything is. Security to get in, all fenced off, patrols, dogs, etc etc. Feels very secure anyway.
The facilities: Top job on these to be fair, not something they needed to add but its going to make life much easier to bring home a full serviced motorhome with water/empty waste/pumped up tyres/clean etc. Really impressed with them, all huge aswell roads/bays for cleaning its fully designed and thought about not just a field.
The people: Bernie, Courtney, and Sharon were all incredible throughout the process from enquiry to motorhome in storage. Even though I left it months in between. Cannot fault them.
Deffo feels like we made a good choice so far anyways :)

Reply from blue self storage
The application form was very easy to fill out. Excellent prices, fantastic site, 24 hour security, guard dogs patrolling the grounds. Everything i wanted in a storage company. So professional from start to finish, in my opinion the best storage company in Cardiff. A+++++

Reply from blue self storage
Really helpful and quick service to organise a storage container for me.
From start to finish the whole experience was no stress at all. Thank you 😊

Reply from blue self storage
Sharon was the most wonderful representative. She was kind, engaging and knowledgeable. I felt like I was being taken care of by a good friend. I will recommend this service as long as people like her are at the leading. Thank you for you time and service.
Warm regards,
Rob Short

Reply from blue self storage
Sharon is very helpful and efficient in every query I have enquired about.
I have been dealing with Sharon and blue storage for more than 14 years
Kind Regards, Khristine 114 - 117

Reply from blue self storage
Excellent service, easy sign-up, and clean drive-up storage containers at great prices. Highly recommended—will definitely be back!

Reply from blue self storage
I have used Blue Storage at both sites in Cardiff for several years. An excellent customer service experience with all of the staff including Sharon Shillabeer. I would not hesitate to use Blue Storage again if required in the future.

Reply from blue self storage
Quick and simple to set up and receive our access and key to the container, the site is very well layed out,
2 months half price deal as well,
Couldn’t be better

Reply from blue self storage
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