Excellent service from start to finish. We used their storage container at Treforest while we were moving, and found them to be reliable, friendly, and professional throughout. We have also had our ca... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ideal place to store our caravan over the last 4 years. The site is very very secure, regular feedback on FB. Easy to use the cleaning station, free air and water and waste water disposal. Ov... See more
Company replied
Cardiff Blue storage is an excellent facility. We feel very reassured that our caravan is safe there with the CCTV and controlled entry/exit with on site security staff. The office staff are very ple... See more
Company replied
We have stored a caravan here for over 10 years and would not go anywhere else. You 24/7 access 365 days of the year and there are also excellent washing facilities. Security is top notch and everyone... See more
Company replied
Company details
Written by the company
Formerly Cardiff Self Storage, we have been operating from our flagship Wentloog site since 1988. We offer smart and affordable storage. Our site offers 24/7 365 security controlled access including patrol dogs and hi-tech CCTV. Great value storage units, caravan & motorhome storage, car storage (both domestic and fleet), HGV storage, compound space, whatever your storage requirements we can help. We hold the UK Container Operator site of the year award 2023 and are proud to be the first site in Wales to achieve a Platinum award, the highest possible accreditation from CaSSOA.
Contact info
Wentloog Avenue, CF3 2ER, Cardiff, United Kingdom
- 029 20 361 361
- info@blueselfstorage.co.uk
- blueselfstorage.co.uk
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fab service and facility
Fab service and facility. Sharon was great with all communication. Sign up, key box, cleanliness and process to vacate all efficient
October 17, 2025
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. Should yo uneed a storage unit again please do not hesitate to contact us. Regards, Sharon
Bernie at Blue Self Storage
Had cause to speak with Bernie and she resolved my queries very effectively. Very polite and happy to help 😊
October 22, 2025
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. Bernie is amazing!! Regards, Sharon
I have had a storage unit with blue…
I have had a storage unit with blue self storage for many years everything has been brilliant the staff are always helpful especially bernie !! highly recommend
October 22, 2025
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. So pleased you are happy with your unit!! Regards, Sharon
I’ve had storage with blue self storage…
I’ve had storage with blue self storage for many years now and the service from communication to storage options is 5stars, wouldn’t even entertain other storage options, wide variety of things I’m able to store inside aswell, and the cherry on cake is 24h access, which for me personally is priceless, couldn’t imagine having restrictions when I can get to my belongings, nothing but praise from all involved, security everyone.
October 21, 2025
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. We are FEDESSA and Self Storage Association award winners! Regards, Sharon
Great experience using Blue Self…
Great experience using Blue Self storage. very easy sign up process and beautiful facilities. many thanks to Bernie for all her help in getting us booked in
October 21, 2025
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. Bernie is fab! Regards, Sharon
4th Van/ Moho in BSS
We’ve used Blue Self Storage for a number of years with previous caravans. We’ve recently changed from Motorhome to Caravan and I must say the transfer was seamless. Staff were really helpful and friendly issuing new cards and plot. The wash area is excellent with access to high steps to reach those difficult places. Plots are spacious and easy to access.
Grey and black waste disposal and air/ vacuum also available. The security is top class and never had any reason to worry that our van wouldn't be safe. Recommend without reservation.
October 16, 2025
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. We are always happy to help Alun, Please remember we are new platinum CaSSOA awarded to get more discount off your insurance!! Regards, Sharon
I was attended to by a lovely lady…
I was attended to by a lovely lady called Sharon who was very helpful and patient, the process and options were clearly explained. the staff were very welcoming and friendly.
October 14, 2025
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. I hope you enjoy the weekends with the jetski! Regards, Sharon
Caravan storage
After trying several caravan storage providers blue self storage were a breath of fresh air, efficient service and availability and a first class facility that lowered my caravan insurance would definetly recommend
October 16, 2025
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. Remember we are a platinum CaSSOA awarded site so you will get more of a discount off your insurance for storing with us! Regards, Sharon
Reply from blue self storage
Thank you so much for the 5* review. We really do have an amazing team!! Regards, Sharon
I needed an ID card in a hurry and…
I needed an ID card in a hurry and Bernie was amazing. Super helpful, really got me out of a spot.
Thanks Bernie you little genius!
Owen
October 16, 2025
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. Bernie is amazing!! Regards, Sharon
Reply from blue self storage
Thank you for your 5* review. We love our new look in Tyneside!! Regards, Sharon
Friendly and helpful
Bernadette and her colleagues were so friendly and helpful in helping me finding the perfect container size for my needs. She promptly answered all the questions I had and the process of securing my container has been seamless. Highly recommended, thank you
October 15, 2025
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. We try to make sign ups as simple as possible as it can be a stressful time! Regards, Sharon
Great facility and a great service.
The company was always great to deal with and remained very competitive price wise throughout the four years we hired from them. Communications were always really simple and there was always a real effort to continually improve the facility and ensure full security. When finally ending our contract Sharon was really helpful and ensured any monies to be returned were processed efficiently. If I have need of similar storage facilities in the future I will definitely be a returning customer.
October 14, 2025
Unprompted review
Reply from blue self storage
Thank you for the 5* review. We will definately find you another unit if you need it
in the future!! Regards, Sharon
very easy to deal with and so efficient
October 14, 2025
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. We try to make things as simple as possible! Regards, Sharon
Seamless Service and Outstanding…
Seamless Service and Outstanding Customer Support!
I recently used Blue Self Storage to purchase a self-storage unit, and the entire process was incredibly smooth from start to finish. The online platform made it easy to browse and secure a unit in just a few clicks — truly a hassle-free experience!
What really stood out, though, was the customer service. I had a quick query about blue light discount, and the support team responded promptly, professionally, and with a genuinely helpful attitude. It's rare to come across a service that combines efficiency with such a high level of personal care.
I highly recommend Blue Self Storage to anyone looking for a reliable, easy-to-use storage solution with excellent customer support. Great experience all around!
October 14, 2025
Unprompted review
Reply from blue self storage
Thank you so much for the lovely review. We really do go the extra mile for our customers!! Regards, Sharon
Reply from blue self storage
Thank you so much for your 5* review. We try to make things as simple as possible for customers. Regards, Sharon
Fantastic service
Fantastic service, very helpful staff and top tier security
October 10, 2025
Unprompted review
Reply from blue self storage
Thank you so much for the 5* review. Remember we are a platinum CaSSOA awarded site - when you are renewing your insurance! Regards, Sharon
Reply from blue self storage
Thank you for your review. We’re so glad to hear you found the process simple and that our team’s follow-up was polite and professional. We really appreciate you taking the time to share your experience.
Exceptional Help and Hassle-Free Refund
We recently booked storage but ended up not needing it due to a change of plans. The team were incredibly understanding and helpful from start to finish — especially Alex, who went above and beyond to sort everything out quickly and even arranged a full refund without any hassle.
Excellent customer service and communication throughout — highly recommended!
October 2, 2025
Unprompted review
Reply from blue self storage
Thank you for your kind words and recommendation. We’re so pleased that Alex and the team were able to assist and make the process smooth from start to finish. We really appreciate you taking the time to share your experience.
Great Service
Alex Diviani and the whole team are so responsive and firendly - it is a pleasure to speak with them all. The facility is great too.... would recommend
October 3, 2025
Unprompted review
Reply from blue self storage
Thank you so much for your lovely feedback. Alex and the whole team will be delighted to hear your kind words. We’re so glad you’ve had a great experience and appreciate your recommendation.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.