Luke from Bluestone has been absolutely outstanding. He recently took on a case which had been badly handled by another lender and he bent over backwards to help us get the mortgage offer and the... See more
Company replied
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Review summary
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Reviews shaping this summary
I would like to thank Bluestone Mortgages for issuing today’s Right to Buy mortgage offer. A special mention goes to Daniel, the underwriter, who handled the case with great efficiency. He revie... See more
Company replied
Great experience. They were very quick. We provided everything they asked for the same day they asked for it, and we received our mortgage offer about two week after it was submitted. Being self-emplo... See more
Company replied
My first bluestone application as a broker App to offer in 7 days. Client over the moon. Underwriter who picked up phone to chat over and also called back when I had a question. Excellent service.... See more
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Company details
Written by the company
Bluestone Mortgages was founded in 2015 and specialises in residential mortgage origination, portfolio servicing and cloud-based technology development in the financial services sector. Working with an extensive network of brokers, Bluestone Mortgages focuses on supporting customers who don’t fit the traditional profile of high street banks.
Contact info
Floor 10, 40 Leadenhall Street, EC3A 2BJ, London, United Kingdom
- bluestonemortgages.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Bluestone Mortgages
Hi Lucy, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.
Many thanks, Bluestone Mortgages
The best Lender for your adverse situation
I want to say that Bluestone is truly the best Lender in the market if you have adverse situation or file and you think you cant get a mortgage - you should go with Bluestone.
They have an amazing personal approach with each specific case and they take into consideration every detail. I had my offer received in 2 weeks and I was over the moon.
Forever grateful and honestly the best Lender for complicated cases.
November 28, 2025
Reply from Bluestone Mortgages
Hi Anastazja, thank you for your fantastic 5* review! We greatly appreciate your feedback and recognition of our commitment to exceptional service.
Many thanks, Bluestone Mortgages
Excellent Experience with Bluestone Mortgages!
I had a truly fantastic experience with Bluestone Mortgages. They were incredibly helpful, professional, and efficient throughout the entire process. They found a solution that worked perfectly for my unique situation, making what seemed complicated feel smooth and straightforward. Highly recommend them to anyone looking for a stress-free mortgage journey!
November 24, 2025
Reply from Bluestone Mortgages
Hi Pawel, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best.
Kind regards, Bluestone Mortgages
Great service as always
Great service as always, underwriter calling saves time on tricky cases to get them to offer as soon as possible. BDM support from Chris Lamming first class as always!
November 24, 2025
Reply from Bluestone Mortgages
Hi Max, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service and support you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Bluestone was very helpful, my credit is bad and Bluestone help me with my mortgage, the process was quick. I really appreciate there help
Bluestone help me with a bad credit.
November 21, 2025
Reply from Bluestone Mortgages
Hi Marvia, thank you for your review. We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
Reply from Bluestone Mortgages
Thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
Great service with a human touch.
It feels odd to be listened to in this day and age. With Bluestone mortgages, we felt heard and understood and didn’t feel like just a number. The process had a great human touch unlike previous experiences with major banks. A job well done and would recommend highly. Thank you.
November 21, 2025
Reply from Bluestone Mortgages
Hi Tony, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best.
Reply from Bluestone Mortgages
Hi Emanuel, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.
Great company
Great company to work with, very fast, effective and very informative. Always available to help and no question was left unanswered.
November 22, 2025
Reply from Bluestone Mortgages
Hi Jasmin, thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and the service. We look forward to working with you again soon.
Many thanks, Bluestone Mortgages
Great service and product.
November 22, 2025
Reply from Bluestone Mortgages
Hi Sharon, thank you for giving us a 5* review! We are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
So fast very straight forward very…
So fast very straight forward very polite and reliable I recommend 💯
November 21, 2025
Reply from Bluestone Mortgages
Hi Louise, thank you for your review, we appreciate your feedback and are so pleased you'd recommend us in future. Wishing you all the best.
Kind regards, Bluestone Mortgages
Good service and support
Hi
Great service help support from bluestone mortgage
Ms Selin helps support me in every stage great communication thanks
November 18, 2025
Reply from Bluestone Mortgages
Hi Salman, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Reply from Bluestone Mortgages
Hi Robert, thank you for giving us a 5* review! We appreciate your positive feedback. Wishing you all the best.
Many thanks, Bluestone Mortgages
A very thorough mortgage company
A very thorough mortgage company, got there in the end which is the most important thing and im chuffed to bits.
November 17, 2025
Reply from Bluestone Mortgages
Hi Samantha, thank you for your fantastic 5* review! We greatly appreciate your trust and recognition of our commitment to exceptional service.
Wishing you all the best. Many thanks, Bluestone Mortgages
Really good service
November 17, 2025
Reply from Bluestone Mortgages
Hi Nicola, thank you for giving us a 5* review! We are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Want to lend to clients
Recently received a mortgage offer from Bluestone for my clients when I struggled to place it anywhere else, unlike other lenders Bluestone want to lend and will will work with you as much as possible to make sure that happens.
Big thanks as ever to my BDM, Laurel Johnson for her support and to the underwriter, Dennis for his great communication.
Have two very happy clients!!!
November 14, 2025
Reply from Bluestone Mortgages
Hi Gary, thank you for your fantastic 5* review! We really appreciate you calling out the great service and support provided by Laurel and Dennis. We look forward to working with you again soon.
Many thanks, Bluestone Mortgages
A great team!
Clear and concise requirements with a team of people supporting you!! Getting a mortgage later in life is challenging but they helped me navigate my path through to a successful outcome!
November 15, 2025
Reply from Bluestone Mortgages
Thank you for your fantastic 5* review! We're so pleased you've been impressed with our team and that we were able to help you achieve your home ownership goals. Wishing you all the best.
Many thanks, Bluestone Mortgages
Great provider
Great provider, was easy to sort and very quick. We’re very helpful in holding the offer for a further week due to a delay. Only issue is not being able to borrow on top for 6 months.
March 1, 2025
Reply from Bluestone Mortgages
Hi Will, thank you for leaving a positive review; we appreciate you taking the time to share your feedback on your experience. This is extremely important to us so we can review and improve our service and processes in the future. Wishing you all the best in your new home.
Many thanks, Bluestone Mortgages
Easy to deal with and every email sent…
Easy to deal with and every email sent explain everything you need to know
November 14, 2025
Reply from Bluestone Mortgages
Hi James, thank you for giving us a 5* review! We appreciate your positive feedback and are so pleased you've been impressed with the service you've received. Wishing you all the best.
Many thanks, Bluestone Mortgages
Really tricky case but Dave V the…
Really tricky case but Dave V the underwriter was so efficient and got us to Offer really quickly, his communication throughout was extremely helpful.
November 17, 2025
Unprompted review
Reply from Bluestone Mortgages
Thank you for giving us a 5* review Bethany! We appreciate your positive feedback. Wishing you all the best. Many thanks, Bluestone Mortgages
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