Bluettipower EU Reviews 

Thank you helping with solving question about shipping

Great service. thanks.

Brilliant service kris is very helpful

Great communication, needed my product repairing. Informed by Kris throughout the process. Item returned quickly. Five stars.

Contacted for information. Wendy, who answered my questions, gave the most extensive information. Thank you for your communication!

I received the smallest portable power station that bluetti produces (AC2A) and I realized that there is no car charging cable. The customer service was very responsive and offered an elegant way to allow me to purchase the expensive branded cable at a more reasonable price. Product is satisfactory and customer service was very responsive and accommodating, so positive experience overall.

I’ve contacted the Technical Team because of a super specific question and they got back to me with a proper Answer. I am more than happy with them.

Support was detailed and fast,
Thanks!

I've had a really pleasant experience with this company and with CX representatives.

Ordered 2 power stations. Received 1 in a few days, but another one was not shipped. So I've contacted the support team, clarified everything with them and I was assured that they will take care of it ASAP.

Furthermore, they emailed me that same day saying that the shipment was made and even tracked the order and even emailed me when it arrived asking if everything was delivered well, etc. Simply outstanding.

Also, huge thanks to Bluetti for the Fathers day promo deal. Without realising it, I received gifts together with my power station.

Immediate responce, very helpful info, got everything I asked for in seconds.

👍👍👍very professional and clear

Clear and straight answer, professional as always.
Happy to deal with Bluetti company and theirs support.

I am very satisfied and special thanks to Custom worker Wendy.

I got clear answers to my quite complicated case about refurbishing existing solar power plant. I still need to get more info from the service providers who made the solar plant, but I see that the Bluetti Europe do really want to help and solve even complicated cases. Thanks!

In the first place the Bluetti EB3A is a nice and versatile product, although I had a little problem after firmware update.
Thanks to the excellent advice from Kris of the Bluetti service department, I could solve the problem myself.

Kris, I appreciate your help with my questions. You were very patient with my very specific questions about the aviation cable ;-) and I thank you for inquiring your technical team in regards to my questions. At the end I felt confident that I had received the answers for my situation and it gave me the assurance I needed in this matter. Thank you for going further for me, great way to help me in the way I needed.

BLUETTI, is the best brand I've found (I've looked a lot) about power stations and solar panels, for the public in Spanish.
The entire website is translated into Spanish, and the Customer Service is friendly in Spanish, resolving all doubts by phone (+34 national call), and by email (Response in a few hours).
The website is well structured, and allows downloads of product manuals, which allows you to get an idea of the true performance of the product and compare it with other stores of similar devices.
I think I'll be buying a product here very soon.

I use the AC300 in the last 1 year and be very happy with this equipment. Runs continuously stable and without any other troubles. Some weeks ago, I found a problem. Sent the request to the support, got 2 days later an update and the problem was solved. I am very impressed about this reaction time. Perfect work!

Everything ok.

Professional comunication