BEWARE - if you are not careful Bluu will try to charge you extra. Best to avoid - go to a more trustworthy provider (Avis at Johannesburg airport were great for us on this trip) In our case, o... See more
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See what reviewers are saying
I bought a cantilever umbrella (great product), but need a replacement handle, which somehow went missing during the winter when packed away. After-Sales Support with this company is non-existent. I'm... See more
I ordered 4 sun brellas beige in color. 3 arrived with 1 shattered finial. 4 days later the 4th sun brella arrived. It was a damaged package split opened at one end with damaged umbrella shaft... See more
The "Pro Market Umbrella 3 Tiers" is beautifully designed, and made for windy areas like our patio. I got the navy which is a rich dark colour - and love it. We've entertained and enjoyed countless ho... See more
Company details
About Bluu
Written by the company
Bluu designs patio umbrellas and furniture with durable materials. We provide one-stop shopping, an
industry-leading warranty program and world class customer service that will guarantee you are more than satisfied
with your purchase.
View Us Now:
Contact info
1255 Corona St, Denver, CO 80218, 80218, Denver, United States
- support@bluu.com
- bluu.com
2.3
Poor
152 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Strong and Spacioys
The construction is durable. It was relatively easy to assemble. However, when attaching the top to the body... position the parts exactly has pictured in the diagram. My contractor didn't and destroyed on of the connections :-| The only time you need a screwdriver is when attaching the hinges!
March 15, 2023
Bluu has a great selection
Bluu has a great selection and decent pricing for the high quality of their pieces. I had a good buying and delivery experience, so I would check out the website since the shipping is pretty reasonable. The staff really knows there stuff when you call too.
February 15, 2023
Unprompted review
Cheap plastic don’t waste your money
February 10, 2023
We love BLUU products!
I have ordered numerous items from BLUU both for commercial installations and a deck box for our home! All the products are a very high quality. Beautifully made, great customer service, and good prices!
February 2, 2023
Very happy with our purchase
Very happy with our purchase and received our items within just a few days!
February 9, 2023
Love this Box
Love this Box. The only change I would make is the lid. Everything was easy to put together but the lid. I struggled and bruised my old hands trying to snap it together. Eventually had to step on it with all my body weight to get it clicked together. Looks great on my back veranda.
February 25, 2023
This is a great product
This is a great product. Sturdy, well-constructed and nice looking. We had great customer support too, since I put in the wrong delivery address and was able to get that changed quickly and easily. One tip: when you put it together, you need to tip the sides so they click into the bottom, not try to insert them straight in.
February 1, 2023
Excellent customer service
Had a box come damaged and they sent another one right away, which the second one came damaged, so instead of testing my luck 1 more time with fed Ex. Customer service refunded me.
Shipping is getting horrible and out of control of Bluu. Glad they stand behind and took care of me.
February 22, 2023
Unprompted review
Greenhouse seam
When I set up my new green house I noticed seam was ripped, I contacted Bluu and they resolved probably quickly.
Excellent customer service!!
February 21, 2023
Unprompted review
Bought a mobile base from Bluu…
Bought a mobile base from Bluu directly. The product was missing parts and they gave me a credit to buy the screws. But then after a few short months of outdoor use, the product became rusted and damaged my outdoor pavers. Company offered 30 dollar credit. Pathetic, I want a full refund for the garbage product they sold me. Bad quality and bad service. Beware and don't buy from them, the return policy is non existent and you have to pay to ship items back to them.
February 17, 2023
Unprompted review
I love my outdoor storage bends 5⭐️
January 13, 2023
Made Things Right Fast
One of my items was damaged when it arrived and the team at Bluu were extremely responsive to quickly replace it.
February 5, 2023
Unprompted review
The parcel was damaged and I informed…
The parcel was damaged and I informed support at bluu and asked the procedure to return and get a replacement on 1/23/22 and have not heard from bluu
December 23, 2022
Reply from Bluu
Hi Ray, sorry for the late reply. We have received the two emails you sent and have both replied to your emails on the same day you sent them to us. I wonder if you missed our reply. You can check it again in the mailbox. As a dedicated seller, we strive to make our customers happy with their choice. I would appreciate it if you could give us a second chance to rectify this matter. Sorry again for all the inconvenience. We are always willing to help.
There was a glitch in the shipping of…
There was a glitch in the shipping of an extra chair, however, was rectified and am pleased with the results and love the product. These chairs will look great at our mountain cabin in N. Georgia
December 9, 2022
Unprompted review
The box A+ instructions C
The box is light sturdy and well-built. The support is exemplary. The instructions for putting the box together are somewhat confusing and too small to see clearly. Everything that support so kindly helped me with could have been addressed in clearer instructions. STILL I would buy from Bluu again.
January 7, 2023
Extremely responsive customer service
Extremely responsive customer service. Emails prior to shipment were answered quickly and courteously.
This was a gift. The lid arrived cracked and Bluu is sending a whole new box replacement. No hassel.
December 24, 2022
It went together easily
It went together easily, is a good size for my back porch and it holds the lid open for you until you close it!
January 7, 2023
Video support.
I purchased the 120-gallon box and we opened it on Christmas. I had a little difficultly at the very beginning of assembly and thought the video might be helpful. I sent an email at ~9:30pm on Christmas hoping to receive help on Monday the 26th. Thirteen minutes later Aries sent a response with a link to the video! Even though I struggled a lot more than the gentleman in the video, it was helpful. The assembly went smoothly, and the box looks great in our backyard. I really appreciate the customer service and will look to Bluu for any future needs.
December 25, 2022
Unprompted review
Very happy.
Customer service was impeccable. We are very happy with this product. Thank you Bluu!
December 16, 2022
You got the product out in a timely…
You got the product out in a timely manner FedEx how ever not the best choice I would recommend you for all your goods keep up the good work
December 2, 2022
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