Blvckshop Reviews 

119
•
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I ordered 3 items totaling to over $400. The shipping date provided was 2-5 business days, and it has now been over a week. I have sent numerous emails, and have received no reply. The funds were extr... See more

Rated 1 out of 5 stars

0/10 Do not buy from Blvcks. Avoid this company at all costs, I paid in good faith, I bought five items and received none. Customer service department are fraudulent, giving numerous excuses a... See more

Rated 4 out of 5 stars

Order came after short time, had to pay 70€ for delivery fee afterwards to get my package so I declined it. Wrote them later im not gonna pay that much again considering the final pricing had shipping... See more

Rated 1 out of 5 stars

All of their prices are advertised exclusive of taxes. And so when you go to checkout the price increases dramatically. The Black Friday discount basically enables you to buy the items without the tax... See more

Company details

  1. Clothing Store
  2. also in
  3. Fashion Accessories Store
  4. Streetwear Store

Information provided by various external sources

Experience the black side of life. We're an online store dedicated to bringing you the best minimalistic black products, wallpapers and inspiration to live the Blvck lifestyle.


Contact info

1.8

Poor

TrustScore 2 out of 5

119 reviews

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1.8

All reviews

(119)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Literally THE WORST experience I've…

Literally THE WORST experience I've ever had buying something online. I ordered a macbook skin on 12/30. After numerous followups and fake tracking updates, it arrived via next day air on 1/17. It was the wrong size. I even checked to see if I'd ordered the wrong size by accident and nope. They're just that incompetent. Then, I email them to tell them I got the wrong item and "Michell O." who has been the agent assigned to me this whole time writes me and says they need to see pictures of the item for proof, which I sent that same day. "Michelle" then writes me to say that I need to send the item back and only then will I be refunded but that she'll "get back to me" with a return label. At this point I just reseal and return the package to sender because this whole experience has been a joke for a $50(!!!) macbook skin. "Michelle" writes me back and says they had an issue with their system and that's why I needed to wait to get a return label. So, so far no refund and now I'm getting no response from this company at all. In addition to the wretched service, the quality of that skin they sent was worse than buying a big black sticker from a dollar store. Looked NOTHING like the pictures at all and not worth the cost at all. I wouldn't put that garbage on my machine even if it was the right size. Dealing with these awful people is not worth the money or the headache. I'm sure that the positive reviews are either fake, friends, or paid for because there's no way these people can get it so right with some customers and so horrifically wrong with others. Any company who gets exceptional reviews would want to stand by their good reputation and make things right with their customers when they make mistakes so these good reviews have to be bogus. BUYER BEWARE.

** Notice the response from this company? No acknowledgement of all the mistakes they made and still making a refund (minus shipping for THE WRONG ITEM) is still contingent upon “if” I get one. Proof is in the response, people. I will absolutely be reporting this people to the BBB. As I said. Buyer beware.

January 29, 2020
Unprompted review
Blvckshop logo

Reply from Blvckshop

Hi S. White,

Thank you for your review and we are sorry to hear about your bad experience.
Our refund policy is explained on our website and is very standard.
To return your product, you should contact our support team at support@blvckshop.com and they will aid you with your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

In terms of verified reviews, you can also find them directly on our website.

Many thanks,

Blvck Paris team

Rated 1 out of 5 stars

I ordered and paid for a hoodie on…

I ordered and paid for a hoodie on 12/31/19. It is now 1/15 and have not received it. Have asked for a refund and heard nothing. Have sent repeated emails with no response. Am considering taking legal action. Worst customer service ever

January 15, 2020
Unprompted review
Blvckshop logo

Reply from Blvckshop

Hi Annie,

We are truly sorry to hear about your bad experience with us, we pride ourselves with a good customer service but have fallen short on this occasion.
After speaking to the support team, we understand that they have refunded your order last week and that the issue was due to an item being out of stock when you ordered it but not updated it on time.

We will make sure that these type of issues do not happen again and apologize again for this bad experience.

Many thanks,
Blvck Paris team

Rated 5 out of 5 stars

I ordered the sweatpants and an iPhone…

I ordered the sweatpants and an iPhone case a few weeks ago. I love their page on Instagram and was following for a while before deciding to buy something. Happy with what I ordered, and would order again!

January 2, 2020
Unprompted review
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Reply from Blvckshop

Thank you for your feedback Asagoo.
Nice to hear you are happy with the sweatpants and Iphone case!
We look forward to have you shop with us again.

Blvck Paris team

Rated 5 out of 5 stars

Great Christmas gift!

Just got my bold stripe hoodie! So happy with the quality and just in time for the holiday! I also ordered the teddy bear as a gift in advance to make sure I would get it and had to pay for custom charge but website did warn it so I did expect it

December 18, 2019
Unprompted review
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Reply from Blvckshop

Hi Bansri,

Many thanks for your review! We are pleased to hear you like the product and look forward to see you shop with us again.

Blvck Paris team

Rated 1 out of 5 stars

Customer Service terrible

Customer Service terrible - I placed an order for a shirt which I realized within minutes of placing the order that it was the incorrect size, 5 emails sent, no response, the order has now been shipped and 3 days after placing the order, I receive a message that they are sorry but, cannot correct as the order has been shipped. It is to their discretion to accept a return item (provided they receive it back with 14 days) and will be at my expense for the return. This could be totally avoided had they responded to the emails ( there is no phone number to reach them). Very disappointed.

November 20, 2019
Unprompted review
Blvckshop logo

Reply from Blvckshop

Hi Tracey,

We apologies for this bad experience and that we missed your emails.
Once the item is shipped and received, we issue a refund label and you can always return and exchange for a different size or get a refund.
If you need anything, please feel free to email us back at hi@blvckshop.com and we will make sure to assist.

Thank you,

Blvck Paris Team

Rated 5 out of 5 stars

Great shop!

I bought the small teddy bear and the crop top from blvck02 a few weeks ago. So happy with my items!

November 19, 2019
Unprompted review
Blvckshop logo

Reply from Blvckshop

Hi Kelly,

Thank you for your feedback. It is great to hear you are happy with the small teddy bear and our signature crop top.
We hope to see you shop with us soon!

Blvck Paris Team

Rated 5 out of 5 stars

Very good quality

I bought the Blvck sweatpants and the snake hoodie! Very good quality and love the designs!

November 19, 2019
Unprompted review
Blvckshop logo

Reply from Blvckshop

Hi Elise,

Thank you for your review.
Great to hear you are happy with your orders and great choice!

Thanks,

Blvck Paris team

Rated 1 out of 5 stars

Such awful customer service !!!!

Such awful customer service !!!!

Tracking is a complete mess and when request any information no one replies .... 12 emails and 2 weeks later , they send me the same thing they sent in my confirmation email !!!!

Completely useless .... no package ... no way of tracking ... waste of time and money

November 17, 2019
Unprompted review
Blvckshop logo

Reply from Blvckshop

Hi Andy,

We are really sorry to hear you had such a bad experience. Can you please email us at support@blvckshop.com. We will make sure to look at it as a priority.
Many thanks for shopping with us.
Blvck Paris team

Rated 5 out of 5 stars

Great!

I ordered the small Blvck teddy bear for a birthday present for a friend and received it a few days ago. It’s so nice and soft!

November 15, 2019
Unprompted review
Blvckshop logo

Reply from Blvckshop

Hi Katia,

Very happy to hear you and your friend love the teddy bear!
Thank you for the review.

Blvck Paris team

Rated 5 out of 5 stars

Just received my Blvck Wallet!

Just received my Blvck Wallet!! So excited to use it. I heard about the brand from Facebook

November 9, 2019
Unprompted review
Blvckshop logo

Reply from Blvckshop

Thank you Anne-Lore for the review and glad to hear you are enjoying your new wallet!

Team Blvck Paris

Rated 5 out of 5 stars

Will order again!

Very good service and quick delivery, big fan of my new Black AirPods Case!

November 7, 2019
Unprompted review
Blvckshop logo

Reply from Blvckshop

Hi Lili,

Thank you very much for your feedback - we value and appreciate them.
Glad to hear you are enjoying your new Blvck Airpod Case.

Blvck Paris team

Rated 5 out of 5 stars

I just received the Blvck panther…

I just received the Blvck panther sweater and really excited. Good quality and the fit is really good too. Just one thing to bear in mind, I’m based in the uk so I had to pay custom charge to receive it but kind of expected it.

November 6, 2019
Unprompted review
Blvckshop logo

Reply from Blvckshop

Hi Manuela,

Thank you for the review!
Very happy to read you are happy with the Blvck Panther sweater.
We are shipping from the US so unfortunately we can't do anything with the custom charge at the moment.

Thanks,

Blvck Paris team

Rated 5 out of 5 stars

Amazing brand and service!

I found them via their Instagram page @black and love the concept! I ordered the wallet, good quality and very happy with my order. Will order again

November 5, 2019
Unprompted review
Blvckshop logo

Reply from Blvckshop

Thank you for your feedback Mehdi.
Great to hear you are enjoying the wallet!

Team Blvck Paris

Rated 5 out of 5 stars

Addicted to my new BLVCK hoodie !!

Addicted to my new BLVCK hoodie !!! Love the quality and style ! Highly recommend this brand :)

November 5, 2019
Unprompted review
Blvckshop logo

Reply from Blvckshop

Thank you Jess.
We are excited to see you wearing it!

Team Blvck Paris

Rated 5 out of 5 stars

Just ordered the Rose hoodie from the…

Just ordered the Rose hoodie from the new collection BlVCk02! Very good quality and perfect size. Can’t wait for blvck03!!

November 5, 2019
Unprompted review
Blvckshop logo

Reply from Blvckshop

Thank you Charles.
Happy to hear you enjoy our Rose Hoodie from Blvck02.
Stay tune for BlVCK03!

Team Blvck Paris

Rated 1 out of 5 stars

i have order 3 different times from…

i have order 3 different times from them i received all of them except the 2 hoodies i ordered on July and still didn't receive them i tried emailing them many times but no reply i just receive email regarding their new coming collection.. if only i have received the order and they stopped ignoring i would definitely will buy from the new collection! but for now no f***ing way ordering from them again.. only there is a contact number so we can call and they advice :)

October 3, 2019
Unprompted review
Blvckshop logo

Reply from Blvckshop

Hi Ahmed,

We are sorry to hear you were unable to get a reply on your order and we will investigate this further!
Our passionate team is working day and night to make sure everyone gets their order as soon as possible.
Please send your inquiry to hi@blvckshop.com and if you need anything, we are happy to help!

Team Blvck Paris

Rated 2 out of 5 stars

Late items

I have ordered 400 dollars worth of their items which are
1. BLVCK Anchor Bracelet
2. Classic Zipped Wallet
3. BLVCK Slides
4. BLVCK Cap
5. Signature BLVCK Hoodie
6. Snake Hoodie
7. Rose Cap
8. BLVCK Water Bottle

Only the signature BLVCK hoodie arrived. In their website it is stated that they might be sending the items separately so that it will be faster, and i was told that by the support team. But, i did not receive other tracking numbers. I have ordered these since the 2nd of august and it is currently the 3rd of October, 2 MONTHS and the items still are yet to arrive. I have been contacting their support team for the last 2 weeks now and is still yet to get a reply. I will say that the one product that arrived is comfortable and looks good, but please and try to work on your customer service and try to get me my items please.

October 3, 2019
Unprompted review
Blvckshop logo

Reply from Blvckshop

Hi Raymond,

Thank you for ordering with us.
We are sorry to hear that not all your items arrived on time and we value your feedback.
Please email hi@blvckshop.com, if this issue has not been resolved and we will aim to get back to you as soon as possible.

Thanks,

Team Blvck Paris

Rated 1 out of 5 stars

First time ordering from them…

HORRIBLE SUPPORT AND COMMUNICATION

First time ordering from them everything was fine. I ordered one thing and got it.

SECOND time: I had a missing item in my order (that I purchased a MONTH ago) - After having little to no luck getting in contact with any kind of support help, I didn't even want them to send out another item, with concerns they would mess that up, as well. I have been asking for a refund of $36 for the past 3 weeks and I STILL have yet to see that refund in my account.

This is the most difficult company to try and get a support response out of and now having gone through such a horrible experience (still trying to get my refund) I will NEVER go back and order from this company AGAIN. Not to mention the other item I ordered (the phone case) cracked after dropping it ONE TIME. Horrible company - the worst support I have ever experienced and I shop online OFTEN.

September 9, 2019
Unprompted review
Rated 5 out of 5 stars

Great hoodie!

I bought the BLVCK Essential Hoodie a couple months ago and I really love it. It fits great, a little on the bigger side, but it's perfect. The material is very comfortable. My fiancee told me that it looked and felt like an expensive designer hoodie. It's a cool brand, can't wait for the next collection.

August 26, 2019
Unprompted review
Blvckshop logo

Reply from Blvckshop

Hi Wyatt,

Thank you for your feedback and glad to hear you like our Essential Hoodie!
Our new collection BLVCK02 was released a few weeks ago and we hope you see you shop with us again!

Thanks,
Team Blvck Paris

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