I can’t praise this company enough , they were extremely helpful , communicative and very , very kind ! I will always contact them and buy from them again . A big thank you all. Best wishes .
Company replied
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See what reviewers are saying
The delivery driver was excellent and dropped our order on its pallet at the top of our drive. Unfortunately we were not expecting the delivery as we were told it would come on the Wed and it arrived... See more
Company replied
Items delivered promptly and carefully packed on a pallet with a piece of insulating board to cushion them! Slight hiccup in the system the day before delivery when got notification that it was packed... See more
Company replied
Good price on Jablite and PIR. Full size sheets delivered on 3 pallets which were well wrapped. Driver coped with busy road and used Moffett forklift to position the stack onto my trailer. Kept u... See more
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Company details
Written by the company
Builders Merchant Direct is your trusted online source for a vast array of construction materials, catering to both professional trade and DIY enthusiasts seeking quality and affordability. Our extensive product range includes everything from specialised insulation solutions for walls, floors, lofts, and roofs, to plasterboard, drylining, and sheet materials. We're proud to offer specialist building boards like Fermacell, alongside a comprehensive selection of building materials such as render, screed, DPMs, and all the necessary accessories. Featuring top brands like Kingspan, Recticel, Celotex, Knauf, Siniat, Bewi, Fermacell, and Rockwool, we ensure that every product we deliver meets the highest standards of thermal, acoustic, moisture, structural, and fire protection. Whether you're in search of PIR Insulation or the versatility of Fermacell boards, our catalogue is carefully chosen to meet your specification needs. As leading building suppliers, Builders Merchant Direct is committed to providing a seamless, hassle-free experience, supported by our expert team and nationwide delivery service. Discover why we're the builders supply online of choice for countless customers, and let us support your project with our wide range of products. For personalised assistance or to explore our offerings, visit us at www.bmdgroup.co.uk, call 03300 55 32 02, or email Sales@bmdgroup.co.uk. Builders Merchant Direct is a proud member of the BMD Group, renowned for exceptional customer service as reflected in our high TrustPilot ratings across all our specialist sites including InsulationUK, The UFH Group, Renders Direct, and Screeds Direct.
Contact info
Unit 2 Power Park, S63 9BL, Rotherham, United Kingdom
- 0330 055 3202
- sales@bmdgroup.co.uk
- bmdgroup.co.uk
4.6
Excellent
168 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jabfloor insulation delivered early
Jabfloor insulation delivered early! Some of the order incorrect. I emailed customer service and a collection and replacement was quickly arranged. Have now got all correct items. Good company would use them again.
March 31, 2022
Reply from Builders Merchant Direct
Thanks for your Review, Darren.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon
all satisfactory delivered on time good…
all satisfactory delivered on time good comunication
March 24, 2022
Reply from Builders Merchant Direct
Thanks for your 5 star Review.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon
Reply from Builders Merchant Direct
Thanks for your 5 star Review, Denitsa.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon
Even provided 2 expensive insulation…
Even provided 2 expensive insulation panels as 2 had slight damage.
Just arrive with 2 extra and a message saying why.
Great job.
March 16, 2022
Reply from Builders Merchant Direct
Thanks for your 5 star Review.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon.
Everything was dealt with extremely well
March 9, 2022
Reply from Builders Merchant Direct
Thanks for your 5 star Review, Ashley.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon.
Reply from Builders Merchant Direct
Thanks for your 5 star Review.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon.
Material received on time in good…
Material received on time in good order. Forklift was too wide to access my drive.
March 6, 2022
Reply from Builders Merchant Direct
Thanks for your 4 star Review.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon.
Reply from Builders Merchant Direct
Thanks for your 5 star Review, Terry.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon.
The products are proving to be just…
The products are proving to be just right, the delivery was ahead of schedule, and literyright to the door.
Most impressive
February 27, 2022
Reply from Builders Merchant Direct
Thanks for your 5 star Review, Kevin.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon.
Order BM1183
From order acknowledgement, communication of acceptance by email and notification of delivery you have been super efficient and informative.
This morning at 7.30am we received the order from perhaps the happiest driver that we have had yet to site. Nothing was too much trouble and his politeness and cheeriness was much appreciated. The OSB boards are top quality and an excellent price as well.
Well done guys, would highly recommend and use you again.
February 25, 2022
Unprompted review
Reply from Builders Merchant Direct
Thanks for your 5 star Review.
We appreciate your feedback and time taken to do this review.
I will pass your comments on to our sales and transport teams.
We hope to see you back again soon.
Reply from Builders Merchant Direct
Thanks for your 5 star Review, David.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon.
Well priced good quality goods
Well priced good quality goods, delivery 🚚 efficient and friendly, thank you
Rob
February 21, 2022
Reply from Builders Merchant Direct
Thanks for your 5 star Review, Rob.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon.
Reply from Builders Merchant Direct
Thanks for your 5 star Review,Tim.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon.
I recently purchased a large amount of …
I recently purchased a large amount of loft insulation from this company and was very impressed by there very professional dealings with my purchase. The items arrived late in the afternoon and the delivery driver had to man handle 24 Kingspan boards into my garage. He was an absolute star and projected a great company image. I have logged this company into my favorites section and will have NO hesitation in buying from them again. Highly recommended.
February 16, 2022
Reply from Builders Merchant Direct
Thanks for your 5 star Review.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon.
Insulation panels
I bought loft panels to imsulate our home and only 27 not 28 arrived.
Kevin sorted this out and we are very pleased with this service.
February 16, 2022
Reply from Builders Merchant Direct
Thanks for your 5 star Review, Jill.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon.
Reply from Builders Merchant Direct
Thanks for your 5 star Review, Louise.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon.
Good value and excellent service
February 8, 2022
Reply from Builders Merchant Direct
Thanks for your 5 star Review,
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon.
Super fast delivery
Super fast delivery, much faster than I expected. I think one of the lowest prices on the market with the same quality. I really recommend. Thank you
January 31, 2022
Reply from Builders Merchant Direct
Thanks for your 5 star Review, Rafal.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon.
Enquiry dealt with quickly.
I ordered on the website and they immediately got back to me to let me know they didn't have the items in stock and didn't expect to get any soon. The transaction was quickly cancelled and never hit my bank account.
January 31, 2022
Reply from Builders Merchant Direct
Thanks for your 5 star Review, Alan.
We appreciate your feedback and time taken to do this review. we hope you will come back and try us again. the product you order is a nationwide stocking problem.
Excellent early delivery
Excellent early delivery and very helpful from the driver, service with a smile.
January 23, 2022
Reply from Builders Merchant Direct
Thanks for your 5 star Review, Gary.
We appreciate your feedback and time taken to do this review.
We hope to see you back again soon.
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