BMGifts Reviews 121

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

It's been 2 weeks since I placed the order. No sign of actually shipping the order. The customer service representative said it's been done, but how long it takes to ship an order? I'll try to get m... See more

Rated 1 out of 5 stars

I ordered a personalized queen comforter on 07/06/2024. I paid through paypal. Paypal confirmed payment. It's been over 2 weeks but BMG Gifts has not sent me an order confirmation let alone my order... See more

Rated 5 out of 5 stars

I got a beautiful cat bag made for my mom for Christmas. The designing process was fun and considering we did 6 different cats, there were many options to choose from. The bag was printed clearly and... See more

Rated 5 out of 5 stars

BMGifts personalizes their products to suit their customers' preferences. I was able to select the hair style on my shirt to match my own hair. Customers can select among animal breeds and colors and... See more

Company details

  1. Gift Shop
  2. Clothing Store

Written by the company

Find the Personalized Gifts for Dog Lovers, Cat Lovers. Unique Gifts for Him, Her, Grandma, Besties... We believe that Personalized Gifts with bargain prices are the core value that keeps you with us.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

121 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great quality product

Great quality product, very soft material, with easy opening zip, washes up well .A Great gift for your loved ones,to show their love of pets or a great momento fo passed . Would highly recommend. Definitely worth the wait for the 6week delivery .

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Great work on both cap and mug!

This company makes great gifts . I had a cap with our dog made for my husband for fathers day and a big mug fo myself with the dog on it . They both turned out fantastic!! I recommend your company all the time! Thank you

April 2, 2022
Unprompted review
Rated 5 out of 5 stars

Best Memorial great service

Best Memorial went ahead and not only did their catalog customization. They went and added an extra dog free of charge. This is customer service

April 1, 2022
Unprompted review
Rated 1 out of 5 stars

Shoddy Workmaship

I would give a lower star but had to settle for one. It was over a month to deliver. The cap is very flimsy, the bill feels like it is a piece of cardboard. The material does not look like the picture. It is going to be embarrassing to give it as a gift (that is what it was intended for) And it is definitely not worth the price. There are white spots on the bill that did not hold the color. All together, this is a piece of very shoddy workmanship.

March 16, 2022
Unprompted review
BMGifts logo

Reply from BMGifts

Hi Susan,

Thank you for taking the time to leave a review, although we’re extremely sorry to hear about the experience you’ve had with our company. We are improving our product quality to meet our customer's expectation.

Sincerely,

Rated 5 out of 5 stars

Fabulous handbag and purse

Fabulous handbag and purse. I am so pleased with it! To see my beloved dogs on the bag and purse has been delightful. Everywhere I have taken it, I have had nothing but compliments, so highly recommended by me to anyone thinking of buying these.
I am so pleased I am going to order more products.

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

Good product delivered in decent time…

Good product delivered in decent time for a personalized item. This company offers stock graphics but will work with special personalization if you send them a photo. I have 3 guitars and my name on a cap.
Thinking about another with different instruments.

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

Purrrfect

I absolutely love my new wallet,it is even lovelier than the picture.I am tempted to now buy the habdbag.

March 1, 2022
Unprompted review
Rated 1 out of 5 stars

Shocking unethical company prey on…

Shocking unethical company prey on people's emotions purchasing memorial gifts for lost loved ones .I never received my item was never offered any refund .no recompense at all .their items are not cheap. Its not the money its the anticipation of receiving the goods that are so special to people grieving

January 6, 2022
Unprompted review
BMGifts logo

Reply from BMGifts

Hi Jan Morgan,

Thank you for taking the time to leave a review, although we’re extremely sorry to hear about the experience you’ve had with our company. Please contact us via email contact@bestmemorialgifts.com, we will check your case and offer the suitable solution for you.

Sincerely,

Rated 1 out of 5 stars

Just avoid

1 star is honestly being generous, I paid £30 for a purse that turned up with no zip tab (the bit you use to pull the zip open and closed) I reported it to Best Memorial gifts and they wanted to refund me £3

I advised this was unacceptable as the purse is unusable and should have been picked up in their quality control, so they offered me a £6 refund. A partial refund on a £30 item that is unusable due to their error is not acceptable

I was advised a replacement was "too complicated as it was time consuming" but if I would return the item they would review it and make a decision. Why would I pay out more money to your scam of a company to review an error you made and refuse to rectify

I never say this as like to give the benefit of a doubt but I would honestly avoid at all costs it's not worth the hassle for the awful customer service.

October 12, 2021
Unprompted review
BMGifts logo

Reply from BMGifts

Hi Amy Golden,

Thank you for taking the time to leave a review, although we’re extremely sorry to hear about the experience you’ve had with our company. We are improving our customer service quality to meet our customer's expectation.

Sincerely,

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