Still have not received the touch up marker after 8 days. I had to ring the garage Thursday to remind them to send it, almost 5 days after placing the order. Said it was in the post when it was not... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Communication should be better. I received an order confirmation which stated that I would be notified when the order had been shipped. I didn't get a shipping notification. I got the survey email bef... See more
There was an issue with one of the car floor mats & new replacement mats were issued immediately. The service was prompt and professional, would highly recommend.
Easy to order, fast delivery, quality product. Customer service also emailed and phoned to check the car reg so they were sure to send the correct size boot protector. Thank you would order again.
Company details
Written by the company
The home of Genuine BMW Accessories in Ireland.
Contact info
Unit 1 Quarry Park, Y21 XP59, Enniscorthy, Ireland
- 0539230304
- bmw@jdonohoebmw.com
- bmwaccessories.ie
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It took 2 weeks to receive my order
It took 2 weeks to receive my order, not sure what the delay was. The items themselves were great quality once they arrived.
Slow and pricey shipping but good products
€11.92 shipping across Ireland and 11 days before item was dispatched. Customer service was good and items were as described
Great value and great product!
Great product with super quick delivery!
I'm still waiting for my purchase
I'm still waiting for my purchase , haven't received ???????.
Excellent service from BMW accessories.
Excellent service. Product required was dispatched within 3 days.
Easy to order, fast delivery, quality product
Easy to order, fast delivery, quality product. Customer service also emailed and phoned to check the car reg so they were sure to send the correct size boot protector. Thank you would order again.
Communication should be better
Communication should be better. I received an order confirmation which stated that I would be notified when the order had been shipped. I didn't get a shipping notification. I got the survey email before the order arrived. Even though the survey email says that it's automated and could arrive before the order arrives, this doesn't make sense.
Very good service first class 👏👏👏Highly…
Very good service first class 👏👏👏Highly recommended to my friends
Order placed on 8th July, still not delivered
Order placed on 8th July. Received no notification that product had been dispatched. Had to ring to obtain tracking number. Product has still not arrived as of 17th July. I would suggest a review of courier company being used. I still have no idea where my product is having contacted courier company. Not good enough especially considering the significant cost of order placed.
A pleasure to deal with.
Product is so good and helpful
Product is so good and helpful
But am suggesting that is spry paint model for this more good for use .
Good products
Good products, quick delivery, slightly expensive but would use again if more variety of products
I did not get the actual car mats that…
I did not get the actual car mats that I selected (with BMW silver badge) on website and which were sent through as confirmation photo once ordered - very disappointed
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







