BMWPartsDeal.com Reviews 

152
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers had a great experience with this company. Many customers consistently found the pricing to be competitive and fair, often noting significant savings compared to other sources. People frequently praised the fast and efficient delivery service, with many orders arriving quickly and on time. Reviewers also appreciated the ease of finding the correct parts, with many mentioning that the items fit perfectly as expected. However, some customers also noted issues with product accuracy, receiving items that were incorrect, incomplete, or did not match descriptions regarding color or specifications. Some people were dissatisfied with aspects of the ordering process, including delays in shipping, unfulfilled orders, or difficulties with returns and communication regarding order status. A few other people also felt that the website sometimes provided misleading information about shipping times or product details.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction with... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping and quick delivery... See more

Order

Consumers find order to be ambiguous, with some reporting an easy and fast ordering process, clear websites,... See more

Price

Customers had positive experiences with price, with many reviewers finding competitive and fair prices for... See more

Website

Users describe ambiguous interactions with the website, with some reviewers finding it clear and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased this oil pressure sensor switch for my 2014 X5 after purchasing what I was led to believe was the compatible part at a 'Geek' parts site prior. That part wasn't compatible and their return... See more

Company replied

Rated 5 out of 5 stars

Goods as advertized .Waiting for the delivery not too long.The prices are competitive.One negative thing is that they forgot to mention the customs duties to be paid, which are very high for people li... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

Are you tired of searching for reliable and affordable BMW parts for your vehicle? Look no further! BMWPartsDeal.com is the ultimate online destination for genuine OEM BMW parts and accessories at unbeatable prices. With over a decade of experience in the industry, we pride ourselves on delivering world-class products and services to our valued customers.

Written by the company


Contact info

3.8

Great

TrustScore 4 out of 5

152 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.8

All reviews

(152)

65 reviews in the last 12 months

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Rated 1 out of 5 stars

Website showed part fit my car, it didnt..

Website showed part fit my car, It did not. Jumped through hoops with 10+ different email addresses that don't accept a reply with specific instructions to return. 2 weeks after they've had part I still had no refund. Then they charged me to return it even though the website showed it fit my car and it didnt, confirmed by bmw dealer. I had to work too hard for their websites mistake. 30+ minutes on hold and then hung up when tryng to contact an actual person and they had no information for me. Inadequate experience for something as easy as car parts. Don't waste your hard earned money or time fighting with these people

May 1, 2024
Unprompted review
Rated 1 out of 5 stars

FALSE STOCK STATUS AND SHIPMENT ESTIMATES

Part showed available and ships in 1-3 days…. Paid for overnight on. March 29th 2024…. Shipped April 5 2024 (Friday after several requests for Saturday delivery which should go without saying**) WONT RECEIVE UNTIL April 8! Horrible order fulfillment department! Didn’t have the sense or level of customer service to ship so I could AT LEAST receive one day sooner after the fumbles on their part…. I even REQUESTED AND OFFERED TO PAY for the Saturday delivery 7 DAYS IN on a part that shows available in 1-3 days and OVERNIGHT shipping was paid for!

March 27, 2024
Unprompted review
Rated 1 out of 5 stars

Lost $300 of merchandise from this…

Lost $300 of merchandise from this company do not buy anything you rather go spend the extra $30 from the BMW company send me the wrong merchandise I begged them and beg them to exchange it but I was told I was stuck with the merchandise do their policy

April 3, 2024
Unprompted review
Rated 1 out of 5 stars

Cancel please and thank you

I placed an order. A few days later I received an email because one part that I ordered was no longer provided. Why it was listed but not carried beats me so they needed my approval to order the rest of the items. I gave approval when three link was sent. Today, some 4 days later they sent a note that I need to send more money for a "shipping adjustment". Ground shipping is not $30 unless someone is walking it to me. I canceled the order. Go play with someone else. Time has been lost d dealing with this excuse.

March 18, 2024
Unprompted review

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