BMWPartsDeal.com Reviews 

152
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers had a great experience with this company. Many customers consistently found the pricing to be competitive and fair, often noting significant savings compared to other sources. People frequently praised the fast and efficient delivery service, with many orders arriving quickly and on time. Reviewers also appreciated the ease of finding the correct parts, with many mentioning that the items fit perfectly as expected. However, some customers also noted issues with product accuracy, receiving items that were incorrect, incomplete, or did not match descriptions regarding color or specifications. Some people were dissatisfied with aspects of the ordering process, including delays in shipping, unfulfilled orders, or difficulties with returns and communication regarding order status. A few other people also felt that the website sometimes provided misleading information about shipping times or product details.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction with... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping and quick delivery... See more

Order

Consumers find order to be ambiguous, with some reporting an easy and fast ordering process, clear websites,... See more

Price

Customers had positive experiences with price, with many reviewers finding competitive and fair prices for... See more

Website

Users describe ambiguous interactions with the website, with some reviewers finding it clear and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased this oil pressure sensor switch for my 2014 X5 after purchasing what I was led to believe was the compatible part at a 'Geek' parts site prior. That part wasn't compatible and their return... See more

Company replied

Rated 5 out of 5 stars

Goods as advertized .Waiting for the delivery not too long.The prices are competitive.One negative thing is that they forgot to mention the customs duties to be paid, which are very high for people li... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

Are you tired of searching for reliable and affordable BMW parts for your vehicle? Look no further! BMWPartsDeal.com is the ultimate online destination for genuine OEM BMW parts and accessories at unbeatable prices. With over a decade of experience in the industry, we pride ourselves on delivering world-class products and services to our valued customers.

Written by the company


Contact info

3.8

Great

TrustScore 4 out of 5

152 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.8

All reviews

(152)

65 reviews in the last 12 months

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Rated 1 out of 5 stars

Sent the wrong part

Sent the wrong part. per return policy I sent the required pictures but forgot the pic of the shipping label. Sent pic of the shipping label per their request which was outside the 30 days. Now they say I sent the pic outside of the 30 days even though they asked for the PIC! Spoke to 4 people, 5 emails. Asked to please make an exception. All said like robots "its our policy" great policy to loose customers!! All this effort for a $30. part. Dont order from them its a nightmare if you try to return.

September 28, 2023
Unprompted review
Rated 1 out of 5 stars

ABSOLUTELY AVOID

Not a great experience and I've ordered parts from numerous places online. I checked and triple checked everything with their system, with my vin #, etc. The part that they say is for my vehicle IS NOT! When I tried to return it, they made is lengthy and complicated and inconvenient, having me photograph everything and submit it to multiple addresses more than once, and on top of everything else, tried to get me to pay them directly $11.20 to return a product that weighs maybe a couple of ounces, CHARGE ME A 20% RESTOCKING FEE, force me to pay for tracking, and continue to send them pictures of packing/shipping/tracking. By the time I would do all of this...and they didn't want to refund the money for up to 2 or 3 weeks... I would have gotten back about $10. So F them!!!!!!! I ended up just eating the $40 bucks and keeping the wrong piece rather than let them make another $40 reselling it on top of what they already tried to gouge me for. You want real BMW parts from people that know what they're selling... GO TO BMW!!!!!!!!"

August 31, 2023
Unprompted review
Rated 1 out of 5 stars

Sell used and damaged parts.

Evidence was sent that the part was used and damaged. My old piece was better cared for than the one they gave me. They don't sell new parts. They sell used and damaged parts. Disastrous experience with this site. I do not recommend it. They are not responsible.

May 1, 2023
Unprompted review
Rated 1 out of 5 stars

Greedy Parts Dealer

BMWpartsDeal.com by Auto Parts Prime, Inc. by Genuine Parts Source, Inc. sell aftermarket auto parts and genuine BMW parts.

In Re: BMW p/n 11367513222 $3.27 each and p/n 11367546379 $2.57 each. Different size O-rings.

I was set to purchase online these O-rings for my BMW X5 which only requires 4 of each size for a total of 8. I was stunned when I realized that their website required a minimum purchase of 10 O-rings of each size for a total of 20; that is 12 extra pieces!!! Ludicrous. The eight pieces would cost me $23.36 but they want me to buy 20 for $58.40.

Chatted with Carlos, very friendly and professional, who could not offer any other option. Buy 10 of each or do not buy any.

It is not just the money, it is the required purchase of 20 O-rings that will not be used before the car is junked that upsets me the most.

The absurdity of the management of this dealership to push these oversized minimums on the consumer.

March 31, 2023
Unprompted review

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