I listed my boat for sale 4 days ago. After listing I was only getting rip-off inquiries. I ask for my account to be deleted. Now going through the process of a refund from their terrible customer se... See more
Company replied
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Review summary
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Reviews shaping this summary
It would be nice to be able to have our listing on Yachtworld as well. Same Company. Also, I noticed in my add screens when using google, other boats come up but not mine...Did those folks pay mor... See more
Company replied
response was good but price is a bit high. correspondence with interested parties was kind of complicated. had my boat on facebook and craigslist with just a few responses, mostly low ball offers. not... See more
Company replied
Company details
Written by the company
BoatTrader.com is your online source for all your boating needs with thousands of new and used boats for sale. Sell your boat in front of millions of prospective buyers, contact dealers, get boating advice, parts and accessories.
Contact info
Miami, United States
- 1-866-373-5602
- feedback@boats.com
- boattrader.com
2.6
Poor
122 reviews
Replied to 65% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Boat sale!
We were able to put our boat for sale with no problem 😊. We had it listed for about 3 weeks and was able to sale 😀 to a really nice guy. I hope he gets to enjoy it has much as we did. Thank you 😊 Boat Traders!!
August 23, 2025
Unprompted review
Reply from Boat Trader
We love to hear success stories like yours! Thank you for sharing.
I sold mine through free advertising…
I sold mine through free advertising options. I received several inquires through my super expensive Boat Trader ad but only 1 was legit, all of the rest were SPAM and SCAM messages.
April 16, 2025
Unprompted review
Beware Scammers abound on Boat Trader
Beware Scammers abound on Boat Trader. I found Facebook Market Place is more effective and safer.
Sold on Marketplace August 2025
August 26, 2025
Unprompted review
Good exposure, nasty auto renew
Good exposure. Nice analytics. Quite a few scam responses. Autorenews unless you disable it.
November 12, 2025
Unprompted review
Very little activity and very expensive.
November 12, 2025
Unprompted review
I’ve been a subscriber for 30+ years…
I’ve been a subscriber for 30+ years and the magazine has gotten so thin it’s ridiculous and boring.
November 12, 2025
Unprompted review
Reply from Boat Trader
Hi Rich, thank you so much for being with us for over 30 years that kind of longtime support truly means a lot. Although we use to have a magazine, Boat Trader hasn’t produced one in over 10 years. Could it be that you may be referring to a different publication? Additionally, If there’s anything you’d like to share about your experience with our online marketplace, we’re always here to help.
Highly recommend
Highly recommend its the number one spot I go to look or sell my boat.
October 15, 2025
Unprompted review
Reply from Boat Trader
Thanks for continuously trusting us, Joe!
Had a great experience selling our boat…
Had a great experience selling our boat on Boat Trader. Easy to upload photos and information and we got immediate emails every time a potential buyer wanted more info.
May 1, 2025
Unprompted review
Reply from Boat Trader
Hi Monica, we appreciate you taking the time to leave this feedback — it means a lot to our team and helps other sellers feel confident using Boat Trader. Congrats on selling your boat!
Most Spam Replies
I got all spam replies except one. Wouldn’t waste my money again.
September 17, 2025
Unprompted review
Reply from Boat Trader
We’re sorry to hear that most of the messages you received didn’t seem legitimate — we understand how frustrating that can be.
If you ever receive messages that seem fraudulent, please forward them to fraudalert@boattrader.com so our team can investigate and take action.
We truly appreciate your feedback — it helps us continue strengthening the safety and quality of our marketplace.
My boat is listed - Can't stand new message notification method!
My boat is listed. Can't stand that I no longer get messages via email. Extremely inconvenient and causes me not to be able to reply promptly to inquiries.
I must open the site on both computer and phone and keep them open all the time to keep checking to see if I have an inquiry. Ridiculous. Used to get an email and prompted like other emails.
Please fix ASAP so users can also have that option to be notified. Can't stand the process now.
October 15, 2025
Unprompted review
Reply from Boat Trader
Hi Doug, you should be receiving email notifications. We have requested additional information (your email) via trustpilot so that we can look into this issue for you. Please allow us to assist you in getting this resolved.
Easy to Use
Listing the boat was easy, cost was reasonable and the boat sold quickly.
April 30, 2025
Unprompted review
Reply from Boat Trader
Thank you for sharing, Tammy! We're glad to hear everything went smoothly.
I haven’t gotten any leads whatsoever…
I haven’t gotten any leads whatsoever yet out of the ad. I thought it would be more productive. Maybe it’s just a very slow market right now.
November 12, 2025
Unprompted review
Reply from Boat Trader
Hi Bryan, thank you for sharing your feedback. We’re sorry to hear that you haven’t received the level of interest you were hoping for yet. The boat market can fluctuate seasonally, but our team is happy to review your listing and offer tips to help improve visibility and attract more potential buyers.
If you’d like us to take a closer look and provide some guidance, please reach out to customerservice@boattrader.com
and we’ll be glad to assist.
Do not sell your boat here
Similar to many reviews, the people who contacted me about my listing were scammers trying to get my contact info. I had no legitimate buyers interested in buying my boat. Customer service is awful - no response to my emails and left on indefinite hold over the phone. Do not use this platform for selling personal boats.
November 11, 2025
Unprompted review
Reply from Boat Trader
Hi there, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating that can be. Our team strives to respond to all inquiries within 48 hours, so it’s likely that someone has already been in touch by now — but if not, please let us know and we’ll reach out right away to help.
We also take scam prevention very seriously and have dedicated measures in place to protect our users. If you receive any suspicious messages, please forward them to fraudalert@boattrader.com so our team can review and take action. If there is anything else we can help with, please let us know.
An expensive way to get spammed over and over again
The majority (possibly all) of the people who contacted me about my listing were scammers trying to get my contact information.
Boat Trader's website messaging platform also doesn't work very well. Some threads are blocked, so I can't respond. Some threads show that they responded to me (via the left column) but the message doesn't show up at all when I click on the thread. Customer Service claims that the ones I can't respond to are scammers and they've blocked them, but one of those threads was the only person I thought might actually be truly interested in my listing, while the "send me your phone and email" people are still available to message. Customer Service said that they're still working out the bugs.
Lastly, they set all listings to auto-renew and the only way to cancel this is to call them; however, it's hard to get through. They don't respond to any emails.
In summary, I don't recommend Boat Trader. It's expensive, Customer Service is very poor, and it's unlikely you'll actually reach real buyers. It seems mostly like a scam itself.
September 30, 2025
Unprompted review
Reply from Boat Trader
Hi Katie, thank you for taking the time to share your experience we’re sorry to hear that parts of the process felt confusing and frustrating.
We take scam prevention and safe communication very seriously, and we understand how concerning it can be when a conversation suddenly becomes unavailable. In most cases, this happens because the account you were speaking with was identified as engaging in suspicious activity elsewhere on the platform. Even if a message appears harmless, our system may restrict the account to prevent scammers from trying to move sellers off-platform or requesting personal information. We continually update these protections to keep the experience safe and clear for our community.
After a recent conversation with our team, we reviewed the details of your account to ensure everything was handled properly. We can confirm that your auto-renew was successfully turned off per your request and that your listing is set to expire on its scheduled date.
If you need anything as your listing winds down, or if you decide to sell again in the future, we’re here to help.
Thank you again for your feedback.
Great Exposure
Had lots of showings and interested parties.
Hopefully the boat is selling in the 12th week if all goes well.
November 3, 2025
Unprompted review
Reply from Boat Trader
It’s great to hear your listing has had strong interest and multiple showings — that’s a positive sign. If you’d like any tips or best practices to help you close the deal, our team is always happy to help. Feel free to reach out anytime.
Sold my power catamaran in 2 weeks and…
Sold my power catamaran in 2 weeks and was able to get close to my asking price .
November 2, 2024
Unprompted review
Reply from Boat Trader
Congratulations on the sale! It’s great to see successful listings like yours — and especially nice to hear you got such a strong return. Thanks for being part of the Boat Trader community and for trusting us to help you connect with the right buyer.
I listed my boat for sale 4 days ago
I listed my boat for sale 4 days ago. After listing I was only getting rip-off inquiries. I ask for my account to be deleted. Now going through the process of a refund from their terrible customer service. Terrible experience!
October 15, 2025
Unprompted review
Reply from Boat Trader
Hi Lynn, we’re sorry to hear about your experience after listing your boat. We take reports of fraudulent inquiries very seriously and we continuously work to filter and remove suspicious leads. Our records show that our team assisted you over the phone on October 17.
We were unable to locate any follow-up messages or calls regarding a refund request from the contact information associated with your account, but we’d be happy to look into this right away. Please reach out to us directly.
I would not recommend boat trader
I would not recommend boat trader. my pics will not post and customer service will not respond. I even tried calling but you cannot get thru.
October 14, 2025
Unprompted review
Reply from Boat Trader
Hi Cindy, thank you so much for bringing this to our attention. As we see in our notes, our team reached out and worked with you to get your photos uploaded while we addressed a temporary site issue that has since been fixed.
We're sorry for the inconvenience and we appreciate your patience and feedback—it helps us continue improving the Boat Trader experience for all sellers.
If i could rate it ZERO I would
If i could rate it ZERO I would. Customer service is next to non-existent, they are clueless if you do get them.. They give caned answers or dont reply at all. I am having the same issues as others i see on here. I reply to a customer inquiry and never hear from the customer. Messages seem to be blocked coming back to me. I tested this with another email address I have and confirmed it.
July 22, 2025
Unprompted review
Reply from Boat Trader
Thank you for sharing your feedback. Our team is always here to help and would like to review your account to resolve this. Please message us with your contact info or reach our team at 1866-373-5602 or customerservice@boattrader.com so we can assist you directly.
Waste of money
Waste of money. Fake replies on my boat ad. I cannot get logged back in to update my ad. I have emailed them 5 times with no response. For me, it has been a waste.
August 31, 2025
Unprompted review
Reply from Boat Trader
We understand how frustrating it can be to receive suspicious or fake inquiries. we’re constantly working to block and filter scam inquiries. Our team is always here to help and can review your account to get you back in and update your ad. Please reach out at 18663735602 so we can assist right away. We hope you'll give us a chance to make this right and provide you with a better experience.
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