Body FX Reviews 3,261

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I bought a Lifetime Membership but today I received an email stating “This is your last chance. In just a few hours, we are pulling the plug on the Body FX Lifetime Membership” How can a Lif... See more

Rated 5 out of 5 stars

Body Fx works - I have been using the access for over 6 years and I love the updates that have been made over this time. The variety of fun engaging workouts is incredible, the results you get are in... See more

Rated 5 out of 5 stars

Customer service in Body FX is par excellence. I recently had a problem getting into the program that I had purchased and they responded within 24 hours although I am living way out here in the east,... See more

Rated 5 out of 5 stars

Hi,this is my second year I'm just love your platforms it's the best place for a good training, my preferred trainers are Lloyd, Jennifer, Amy and Anna. My goal is simply to stay in shape and doing it... See more

Company details

  1. Beauty & Well-being

Written by the company

Home Fitness


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I couldn't get bodyFX on my TV

I couldn't get bodyFX on my TV. I cant/won't do the workouts off my cell phone. Cancellation was difficult.

November 29, 2024
Body FX logo

Reply from Body FX

Hi Lori Dvorak,

We are sorry to hear you had trouble accessing on your TV.

Our app is compatible with Roku Streaming device, Apple TV, ChromeCast and FireStick.

We show that you requested to cancel on Sat, 30 Nov 2024 at 7:26 AM.

Our business hours are Mon-Friday and we respond to all emails within 1 business day and we show that our agent confirmed cancellation to you on Mon, 2 Dec 2024 at 2:52 PM.

Our intent to have members email to cancel is simple and we respond s quickly as possible. Rest assured your account was closed per your request and this was confirmed via email.

If we can do anything else for you, please let us know.

Best,
Body FX

Rated 5 out of 5 stars

Range of offered exercises is perfect

The platform offers just about everything for everyone-even those who are not so good in doing the exercises but sincerely want to do better. The explicit reminders on how to ensure SAFETY gives me comfort that BodyFX is sincere in wanting to enable us in our journey to a balanced living.

December 3, 2024
Rated 1 out of 5 stars

Your charged me 2 times

Your charged me 2 times. I need money back

November 20, 2024
Body FX logo

Reply from Body FX

Hi Jaime Spiesman,

We are not seeing two charged applied to your account under your name or registered email. Rest assured our team is always happy to help. Please email support@bodyfx.com and on of our agents will get back to you. All emails are responded within 1 business day.

Best,
Body FX

Rated 3 out of 5 stars

I did not like being immediately put in…

I did not like being immediately put in a 28-day challenge. I have had no time to check out the app what resources are offered. so I have not been able to learn what it is all about

October 31, 2024
Body FX logo

Reply from Body FX

Hi Selina Lyght,

Sorry for any confusion. We don't automatically put members into the challenge. When you sign up you start receiving the daily coaching emails. Participants who want to participate in the challenge must register. The coaching emails are received by all and is a good way to start the workouts and receive daily motivation and tips. :)

You are always welcome to unsubscribe from the emails or have a team member at support@bodyfx.com stop the emails for you.

Best,
Body FX

Rated 5 out of 5 stars

I Love Bodyfx

I Love Bodyfx! I’ve been using this workout app for years and it’s a lot of fun while getting good workouts that target different areas for muscle confusion. Highly recommend!

October 29, 2024
Rated 5 out of 5 stars

Great workouts

Great workouts! Lots of variety to cater to all fitness levels and also the mood. Am enjoying the workouts thoroughly.

October 25, 2024
Rated 5 out of 5 stars

A True Fan!

I've been working out with Jaana and Body FX for years! I've always loved the amazing workouts, and the supportive environment. More recently, I'm very impressed with their customer service as well, specifically Valerie - you rock! They truly strive for excellence in all aspects of their business, and are prompt to reply to make sure the experience is exactly what I need. I'm a true fan and highly recommend!

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

All around awesome!

Very varied and awesome choice of courses, very helpful community. It's fun, I love it and it has already helped me so much!
Also, very transparent and great customer service.

September 30, 2024
Rated 5 out of 5 stars

I have found more motivated

I have found more
motivated with BodyFX. I liked fitness dance, and Pilates workout. But more in love with the weight training here. I am 52 years young, so I think the programs fit me well. If I could give more than 5 stars feedback, I would do it.

September 27, 2024
Rated 1 out of 5 stars

I want to pay monthly

I want to pay monthly, not all upfront!
So disappointed!

September 30, 2024
Body FX logo

Reply from Body FX

Hi Amanda Irwin,

Our team is happy to change this for you. When you sign up, you are presented with 3 different options:

Annual
Semi-Annual
Monthly

It looks like you chose the Annual. We are happy to change this for you. Please reach out to our support team at support@bodyfx.com.

Sincerely,
Body FX

Rated 3 out of 5 stars

Daily workouts and menu in emails

I don’t like a lot of the workouts from the daily emails. The daily menu is fantastic!

September 30, 2024
Body FX logo

Reply from Body FX

Hi Karen Malin,

Thank you for your feedback. If you do not like the workouts from the daily emails, you are able to substitute with a workout you prefer. There is no requirement to do the workout suggested in the daily emails.

We are happy you are enjoying the daily menus!

Sincerely,
Body FX

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