Very good quality items, all get to the bottom of it! The fulfilment is good, they do what they are supposed to, get the rocks off! Thats what matters most! I especially like the soft non alergi... See more
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Returned an unworn body (at my own cost) as it wasn’t as pictured, and looked cheap, they have emailed to say they won’t refund my £50 as it has been returned inside out and worn, which is 100% incorr... See more
Company replied
I ordered a few fun things for the weekend and they arrived quicker than expected. Also, I had forgotten one item and they refunded me for delivery charge for the second order on the same day. All arr... See more
Company replied
Recently made a purchase with Bodyjoys as their prices on the products they sell are reasonable and they stock an item I was after. It arrived in discreet packaging and no trace of the company’s name.... See more
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Company details
Written by the company
Welcome to Bodyjoys, the go-to UK online shop for sexual wellness products, sex toys and sexy lingerie. We aspire to bring fulfilment and happiness to our customers’ sex and love life, and to show that the virtues of curiosity, inquisitiveness and daring bring great rewards. By offering a safe and inclusive space for exploration and learning, we strive to normalize conversations about sex and pleasure. If you need any advice, contact our friendly customer service team, or take a look at our Libido Campus, which is dedicated to providing valuable information and advice on sexual wellness. Our Libido Campus features articles, guides, and tips on a wide range of topics. This educational resource is designed to empower our customers to make informed decisions and enhance their intimate lives. Bodyjoys’ commitment to inclusivity is reflected in our diverse product offering, which caters to individuals of all genders, sexual orientations, and relationship types. Whether you’re single, in a relationship, or exploring polyamory, Bodyjoys has something for everyone. This inclusivity ensures that no one is left out of the journey toward enhanced pleasure and sexual well-being. We offer free UK shipping for orders from £50, free returns, low prices and c 5,000 adult pleasure products. All orders are discreetly packaged and delivered. Sign up and enjoy 15% off your first order https://bodyjoys.co.uk/pages/newsletter.
Contact info
Adlington, PR7 4WX, Lancashire, United Kingdom
- help@bodyjoys.co.uk
- bodyjoys.co.uk
4.1
Great
43 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bodyjoys
Hi Paul,
we are sorry that you feel this way. We do our best to help our customers and make them happy, and that's why your review is hurtful and unfair to our team. We always refund customers on the day we receive the returned items, provided the items qualify for a refund, which wasn't the case with your return.
You have returned a piece of lingerie that was unpacked and unsealed after delivery, and, according to our warehouse staff, was probably even worn (or tried on), and had hair on the material. This is not suitable for return for reasons of health protection or hygiene. Our returns policy is also very clear on this. The returned item must therefore be disposed of.
Have a nice Sunday,
Bodyjoys Customer Service
Very on time
January 22, 2026
Very good quality items
Very good quality items, all get to the bottom of it! The fulfilment is good, they do what they are supposed to, get the rocks off!
Thats what matters most!
I especially like the soft non alergic materis and the motors and vibs wiast the test of time!
I especially appreciate the rechargeables! No messing with batteries! That's old tech now!
So I like the advances!
Lonely nights, lonely planet!
Fund a way to solve these discomforts of sexual need! :-)
October 9, 2025
Fleshjack strongly smelled of damp
Fleshjack strongly smelled of damp - and silicone had all become sticky after rinsing it with water and therefore unusable. After contacting customer services I was told this has never been reported before. Saying my complaint isn’t valid. Poor customer service!
September 7, 2025
Unprompted review
The item was faulty I had to return the…
The item was faulty I had to return the item it would not charge the USB Cable would not fit and no LED also totally dissatisfied with product and not really worth the money
August 5, 2025
Goods arrived quickly and seem to be…
Goods arrived quickly and seem to be exactly as ordered.
April 11, 2025
Reply from Bodyjoys
Hi Simon,
thanks for leaving this kind review, we are happy we could help!
Best, Bodyjoys
Reply from Bodyjoys
Hi Mandy,
Thanks for taking the time to review us. We appreciate your positive feedback.
BW, your BJ Customer Service
Easy to deal with
Easy to deal with, quick delivery and great product. May have overstepped my bounds but isn’t that the point?
March 31, 2025
Reply from Bodyjoys
Dear Andy,
yes, that's the point .. we're sure you haven't 'overstepped'!
Glad we could take good care of you. Thanks again for the review, it means a lot!
Best wishes,
Your Bodyjoys Customer Service
Very good xxx
March 24, 2025
Reply from Bodyjoys
Hi Gary,
happy to hear! Thanks again for choosing Bodyjoys
Your Bodyjoys Customer Service
Great Experience
First time using Bodyjoys and have to say it was a really good experience. Their website is well laid out and easy to navigate. Products are well described and easy to compare. Ordering was straightforward and items arrived within the promised delivery period. I would recommend Bodyjoys thank you.
December 18, 2024
Reply from Bodyjoys
Good morning GP,
many thanks for your kind review!
We wish you a happy new year!
The Bodyjoys team
Ordering the toy was easy
Ordering the toy was easily done online.
Delivery was quick and descreet.
We have both used the toy and it is great providing great pleasure for both of us.
December 18, 2024
Reply from Bodyjoys
Hi there,
Thank you so much for taking the time to review us.
We appreciate the positive feedback and are so glad you and your partner are happy with your order.
We wish you a merry festive period and all the best for 2025.
Kindest regards,
Bodyjoys Customer Care
Always helpful and great service
I order frequently from bj and their service and products are always very reliable. I returned an item from my last order and was immediately refunded
November 22, 2024
Unprompted review
Reply from Bodyjoys
Hi Mike,
thanks for leaving this kind review, we are happy we could help!
Best wishes,
Bodyjoys
delivery was good on time right door
delivery was good on time right door, we liked the sweets great fun thanks R.Lucas
November 14, 2024
Reply from Bodyjoys
Hi Roy,
Thanks for taking the time to review us.
Glad you liked them - cheeky and tasty!
Have a great week,
BJ Customer Care
Liars and cheats
Returned an unworn body (at my own cost) as it wasn’t as pictured, and looked cheap, they have emailed to say they won’t refund my £50 as it has been returned inside out and worn, which is 100% incorrect. Their returns policy isn’t worth the paper it’s written on as they just blatantly lie to get around it. Why would I send something back for a refund inside out?!?!? Terrible company and would suggest you avoid if you have any reason to return items to them - they won’t refund you!!!
November 11, 2024
Unprompted review
Reply from Bodyjoys
Hi Sophie,
we are sorry that you feel this way. We do our best to help our customers and make them happy, and that's why your review is hurtful and unfair to our team. We always refund customers on the day we receive the returned items, provided the items qualify for a refund, which wasn't the case with your return.
You have returned a piece of lingerie that was unpacked and unsealed after delivery, and, according to our warehouse staff, was probably even worn, or tried on. This is not suitable for return for reasons of health protection or hygiene. Our returns policy is also very clear on this. The returned item must therefore be disposed of.
Our offer to return the item to you free of charge still stands.
Have a nice evening,
Bodyjoys Customer Service
Nice product and quick delivery.
September 20, 2024
Reply from Bodyjoys
Good morning Colin,
thanks for reviewing us. Great to to hear you liked our service and are happy with your purchase.
Have a great day!
Your BJ Customer Service Team
Reply from Bodyjoys
Good morning Ian,
thanks for shopping with us and taking the time to review us.
We are pleased you found the charger!
Have a great week!
BJ Customer Services
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