Although delivery was about a month and post office had no information about tracking and delivery, the package finally was delivered! Many follow up messages were sent and the seller, it appears, ha... See more
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I bought the c1 pro for my daughter for christmas. It was missing the front brake parts and 4 screws on the bottom plate of the battery compartment. in July I got a E3 error controller error. I took... See more
Company replied
Great help with helping me on tracking my bogist while waiting for delivery. This is my second bogist. They are definitely one of the best and most affordable scooters I've ever had. Don't think shall... See more
Ordered the scooter a little bit over a month ago. Ride it every day to work. Done over 250km so far. Fast, nice range, big hybrid wheels, stable, nice suspension, decent brakes, included seat is ver... See more
Company details
Written by the company
BOGIST Shop is an online shop created by BOGIST Official, we infuse this brand with the soul of groundhogs. We hope the riding experience for BOGIST electric scooters will be as carefree as groundhogs and feel happy. Main categories is electric scooter, mainly through the Amazon, eBay, speed sale and other third-party cross-border platform and self-marketing products will be sold worldwide. We are making life easier. Our market is aimed to Europe countries , such as France and United Kingdom, Ireland, Germany, Italy, we hope that every user can buy our products with confidence and achieve timely and efficient after-sales processing. BOGIST Shop is owned by Shenzhen Disanfang Supply Chain Co., Ltd. Is an e-commerce website headquartered in Shenzhen, China.In order to enable customers to receive products faster, we have set up overseas warehouses in Germany,Belgium and the United Kingdom, and our products will be shipped to you from your nearest warehouse.If you have any questions, please contact us by E-mail:sales@bogistshop.com.
Contact info
Room 2106, 21st Floor, Building 2, Jiangnan Times Building, Shangxiaokeng Mountain, Gangtou Village, Gangtou Community, Bantian Street, Longgang District, 518000, Shenzhen, China
- sales@bogistshop.com
- bogistshop.com
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The shipping time was ok
The shipping time was ok. There was a little issue with the replacement motor as i could not make any connexion inside the battery block. This block is meant to be open unscrewed, but on my scooter it is welded so that I can't open the cover and connect the motor wires. Fortunately, I had cut the former wire as I took the former motor down. I had enough wire to make a connexion of my own, on the frame of the scooter, within a box. This is due to the fact that in France, we may not unbridle an electric scooter...this is why the battery block is sealed. You should have warned me before, when I bought the new motor....anyway it works fine.
Thrilled with my 2nd Bogist Scooter
Thrilled with my 2nd Bogist scooter 🛴
Ordered in Portugal , delivered to Ireland and customer support checked in when in doubt about the address! Was a bit concerned that they had no idea about how to raise the handlebars and was advised to look at videos online ! However,I will overlook it as gets me from A to be for my transport needs
Thanks again
After 28 days I have not yet received…
After 28 days I have not yet received my order.
first tracking not working and no answer, but then
at first a got an invalid tracking number. No answers for weeks. The third email adress I found on the page were valid and I got an answer and tracking information. Finally the product arrived.
I got the wrong thing.
I got the wrong thing.. tried too contact for 2 weeks now without any answer…
Spare part
I've ordered a spare part for an electric scooter. The price was OK, no shipping cost and relatively fast delivery. I'm satisfied.
One star for the company
One star for the company, five stars for the bogist C1 pro product.
The product is excellent but asking the company some questions (by email) they gave me answers that showed me that I have nothing to expect from them.
They won't solve your problems, they just sell products nothing else. They seemed so incompetent even with simple questions that it really makes me wonder, if (at least) this product is theirs.
So get a product (they look and probably are, very good and at a good price) but whatever happens, look elsewhere. Strangers on youtube can give you a solution, videos on youtube can give you a solution, everywhere / anywhere you can find a solution except the company. They will tell you regardless.
I know, it's frustrating, but I lived it. I'm not telling lies. For anyone who wants, I can send him the correspondence I had with them so you can see for yourself what answers I got to questions related to their (for heaven shake) product.
Worst support ever
I ordered a custom part that has broken from my c1 pro and they didn't sent it for 3 months now and no reply after many emails. This is the worst support I ever faced.
Only scam
Only scam, terrible comunikation, na answer, no delivery. I am waiting for my money since march.
Bogist c1 pro
Scooter arrived on time love the improvements to the look however when the scooter was charged up it killed the screen and would not power on for over a day then it just started working again then stopped after charging its my 2nd c1 pro the other was perfect in every way i emailed bogist shop to report problem and was totally ignored now theyre asking for a review 1 star and theyre lucky to get that
I have make a very good experience with…
I have make a very good experience with this firm
the product that i purchased is great…
the product that i purchased is great but unfortunately i can not use it anymore because my scooter was stolen..
I never got my last order
I never got my last order. Almost 2 months now.
No answer to my e-mails.
Super cool bien
Probably the worst customer service ever
I sent an e-mail regarding how to mount…
I sent an e-mail regarding how to mount it and never received a reply. Customer service support = 0 in my case.
My ordered a dashboard for my E…
My ordered a dashboard for my E scooter, it arrived on time and in a very secured pack.
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