BogistShop Reviews 182

TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

Although delivery was about a month and post office had no information about tracking and delivery, the package finally was delivered! Many follow up messages were sent and the seller, it appears, ha... See more

Rated 1 out of 5 stars

I bought the c1 pro for my daughter for christmas. It was missing the front brake parts and 4 screws on the bottom plate of the battery compartment. in July I got a E3 error controller error. I took... See more

Company replied

Rated 5 out of 5 stars

Great help with helping me on tracking my bogist while waiting for delivery. This is my second bogist. They are definitely one of the best and most affordable scooters I've ever had. Don't think shall... See more

Rated 5 out of 5 stars

Ordered the scooter a little bit over a month ago. Ride it every day to work. Done over 250km so far. Fast, nice range, big hybrid wheels, stable, nice suspension, decent brakes, included seat is ver... See more

Company details

  1. Motor Scooter Dealer

Written by the company

BOGIST Shop is an online shop created by BOGIST Official, we infuse this brand with the soul of groundhogs. We hope the riding experience for BOGIST electric scooters will be as carefree as groundhogs and feel happy. Main categories is electric scooter, mainly through the Amazon, eBay, speed sale and other third-party cross-border platform and self-marketing products will be sold worldwide. We are making life easier. Our market is aimed to Europe countries , such as France and United Kingdom, Ireland, Germany, Italy, we hope that every user can buy our products with confidence and achieve timely and efficient after-sales processing. BOGIST Shop is owned by Shenzhen Disanfang Supply Chain Co., Ltd. Is an e-commerce website headquartered in Shenzhen, China.In order to enable customers to receive products faster, we have set up overseas warehouses in Germany,Belgium and the United Kingdom, and our products will be shipped to you from your nearest warehouse.If you have any questions, please contact us by E-mail:sales@bogistshop.com.


Contact info

  • Room 2106, 21st Floor, Building 2, Jiangnan Times Building, Shangxiaokeng Mountain, Gangtou Village, Gangtou Community, Bantian Street, Longgang District, 518000, Shenzhen, China

  • sales@bogistshop.com
  • bogistshop.com

3.6

Average

TrustScore 3.5 out of 5

182 reviews

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Rated 5 out of 5 stars

Best scooter for value of money

Great help with helping me on tracking my bogist while waiting for delivery. This is my second bogist. They are definitely one of the best and most affordable scooters I've ever had. Don't think shall I get this one. You really want this scooter. Not suitable for young kids or really young teenagers because of the speed it can go. Unless your kids are extremely sensible and will wear crash helmet and other safety gear.😁😁.

February 29, 2024
Rated 1 out of 5 stars

Customer service is bad

Customer service is bad. Zero, poor as if it didn't exist.

I asked them about it on chat, days later they replied in half sentences and not to the question. As if they didn't understand what I wrote, as if they were completely stupid.

Edit: Here is the answer to 27.01.2024: Good morning, did you just wake up? Have you replaced the useless customer service with a normal one? You have betrayed my trust a little, I have no desire to buy anything from you.

August 29, 2023
Unprompted review
BogistShop logo

Reply from BogistShop

Hello, I'm sorry for the bad customer service experience. If you have any questions, please submit them to our after-sales team and we will try our best to provide better services.

Best Regards
Bogistshop.com

Rated 1 out of 5 stars

The pack not arrivederci at my…

The pack not arrived at my address,they not refund me,tieff!!

May 5, 2023
Unprompted review
BogistShop logo

Reply from BogistShop

Hello, every order of ours will be delivered. Please send us your order number and I will verify the situation for you.

Best Regards
Bogistshop.com

Rated 1 out of 5 stars

I bought the c1 pro for my daughter for…

I bought the c1 pro for my daughter for christmas. It was missing the front brake parts and 4 screws on the bottom plate of the battery compartment. in July I got a E3 error controller error. I took it apart and found parts are breaking off the computer circuit board. The Quality of workmanship on the soldering was not done by a professional. Just going to buy the new computer and then sell it.
BIGGEST PIECE OF GARBAGE ON TWO WHEELS...DO NOT WASTE YOUR MONEY PAY A LITTLE MORE AND GET A MUCH BETTER SCOOTER.

September 26, 2022
Unprompted review
BogistShop logo

Reply from BogistShop

The E3 problem is indeed very complicated. There is currently no specific solution to this problem, but you can contact our after-sales team and we will follow up on this issue.

Best Regards
Bogistshop.com

Rated 1 out of 5 stars

Do not buy anything from this store

Do not buy anything from this store. I have bought Bogist C1 Pro and they sent me a returned item, with many parts destroyed. The brake handlebar, the madguard, the cables, the charger, everything was broken. I will try to return the scooter and I will tell you the experience.

September 21, 2022
Unprompted review
BogistShop logo

Reply from BogistShop

Hello, thank you for your feedback. Please take detailed photos and videos and feedback the problem to our after-sales team, we will handle it for you.

Best Regards
Bogistshop.com

Rated 1 out of 5 stars

Awful customer service and laughable warranty

I bought my scooter in February now come August the battery is faulty and fully died. They only cover warranty for up to three months what a complete joke of a company. If I knew it was that low I would never have bought a scooter from them. Once I spoke to them they even blamed me for improper use of the scooter. To only offer three months on a £500 product says it all about this company. Care more for their bank than the customer. I will be going elsewhere where they have a better attitude towards customers who don’t blame the customer for breaking the scooter!! Disgusting attitude. I would avoid this company at all costs

September 9, 2022
Unprompted review
BogistShop logo

Reply from BogistShop

Hello, there are many reasons for battery problems. If it is a battery problem, we provide a 3-month warranty after signing for it. If it exceeds 3 months, you need to buy the battery yourself, but we can give you a discount.

Best Regards
Bogistshop.com

Rated 5 out of 5 stars

Best scooter in this price range!

Ordered the scooter a little bit over a month ago. Ride it every day to work. Done over 250km so far. Fast, nice range, big hybrid wheels, stable, nice suspension, decent brakes, included seat is very comfy. I did ride it in a rain few times, no problem thanks to IP64 water and dust resistance rating, just remember to wipe it with a dry towel after. Tyres are very grippy, even during rain. It's not typical offroad scooter, but handles bumps and light terrain with gravel really well. Also, I have to mention the person from their support on messanger. Really nice and helpful person, very polite and does the job perfectly.
To be honest I cannot see any better option for this price range. Absolutely brilliant!!!

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

Bogist c1 pro amazing

amazing shop I have recently bought 2 bogist c1 pro myself and my brother and we couldn't be more happier with them so easy to use and very smooth to drive. we ordered them on a Monday and got them that Saturday we live in Ireland. the shop was really helpful when ordering with tracking information and anything else we wanted to know. if anybody is thinking of getting a scooter i would definitely recommend the bogist c1 pro amazing scooter.

December 27, 2021
Unprompted review
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