Boiler Doctor Reviews 

139
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Absolutely fantastic! Simon came out at short notice when I desperately needed a repair. He was extremely good at diagnosing the problem, very efficient at being able to come out the next day to rep... See more

Rated 5 out of 5 stars

Called them up late one evening when our boiler stopped working. They managed to get us back up and running via WhatsApp (amazing), and then came over to diagnose the problem in more detail, which is... See more

Rated 5 out of 5 stars

Great company, great service. Attended a late-night call immediately; engaged positively and helpfully with my (chilly!) tenants; major gas job diagnosed, quoted and completed within 48 hours of initi... See more

Rated 5 out of 5 stars

Some scheduling problems at their end meant a first visit got cancelled so felt some initial frustration, but Simon and team went out of their way to rectify the situation. Service when they did come... See more

Company replied

Company details

  1. Plumber

Information provided by various external sources

At Boiler Doctor 24/7 our Gas Safe registered engineers understand the importance of providing high quality boiler repair and plumbing services. We have over 30 years experience and provide upfront and transparent pricing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

139 reviews

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No recent history of asking for reviews

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4.9

All reviews

(139)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good knowledge of heating systems.

We had our boiler serviced recently by them, and then asked Simon to come back and install Heating Nest system which we can now control our heating and hot water from a mobile app. Brilliant service would highly recommend.

January 27, 2018
Unprompted review
Rated 5 out of 5 stars

Boiler flush

This is the second time we have had the boiler doctor round and it’s the second time he’s done a fantastic job, different engineer but just as polite an knowledgable as the first, highly recommended.

January 27, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant boiler engineer for novice!

Simon was brilliant! Was very open when i called him out of the blue late in the evening and was able to come over within the hour. Reviewed everything professionally and gave great inputs on things to watch out for. Also, sent a detailed report post examination. Would highly recommend Simon!

January 26, 2018
Unprompted review
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Reply from Boiler Doctor

Thanks for feedback and glad we could help

Rated 5 out of 5 stars

Very Efficient Service

Simon came and fixed a longstanding problem with my cylinder and the wiring that linked it to the boiler. He made two visits - was on time and courteous and stuck to the price he quoted me. He had to make two visits and did not charge me for the first callout despite the fact that he had to take some time in identifying the problem. Really good service.

October 17, 2017
Unprompted review

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