Boilerhut Reviews 1,048

Boiler fitted perfectly and exactly where I wanted it. The fitters were very thorough and cleaned up after.

From our initial enquiry to the boiler installer leaving the property the service we received was truly exemplary.

The information and advice we were given at time of order was sensible, took our personal needs into account, the price offered was more than reasonable and just as important was the complete lack of overselling, they only sold us what we needed and no more.

Mark the installer was the most professional tradesman I have ever met, polite, courteous, extremely knowledgeable and tidy, it was a privilage to watch him work.

We can thoroughly recommend this company and wish to thank Mark for the quality of his workmanship and attention to detail.

Initially I was sceptical about using a company from the internet as opposed to being recommended someone by word of mouth. However I was greatly surprised by the speed of service, the high level of customer care, the attention and concern the manager, Paul Hughes, paid to the fitting of my Mums boiler and the extremely considerate way Paul dealt with the few issues that arose during the fitting. The engineer did a neat and clean job with no mess. All the rubbish was cleared off site and I was surprised by the level of after care provided by Boiler hut. All in all, thank you Paul and thanks to all the team at boiler hut. I would definitely recommend you and use you again for any future jobs/projects.

Our old boiler failed so I wanted to swap to a more efficient combi boiler.
Boilerhut was very competitively priced and it took under 1 week from online quote to completed installation. I am very happy with the work performed, it is so nice to have everything install and working again so quickly.
They were recommended to me so I now recommend them to you!

Very honest and reliable
And a pleasure to deal with
Thanks for a great job

My boiler replacement was amazingly done by one very experienced installation engineer. All organised by Boilerhut. All done in one day. All working as it should. AND a bonus - the flow rate on showers is much improved. Having Boilerhut do all the coordination was a big relief. and speeded up the whole process.

I researched 3 companies for quotes to replace my still working but 25 year old Vaillant LPG boiler. The quotes were all quite close but I liked the response from Boilerhut in particular from Paul who we spoke to a few times on the phone. When we agreed to go ahead, the appointment was made for the same week and on a Thursday afternoon the installation took place. The installers were very polite and worked professionally and did the job quickly. Everything works as it should and we are delighted to have ticked this replacement off our 'worry list'. Thank you Boilerhut!

I guess like some people it is easy to be cynical about reviews. When researching Boilerhut on trust pilot it was difficult to believe they are that good. Well, my faith in British workmanship has been restored. From the moment the discussions started regarding what was needed through the installation and the customer service follow-up, I only have two words to say, absolutely outstanding. Special thanks to Paul for his patience and professionalism and Mark for the installation. I can't recommend this company too highly.

Really perfectly respected my home and I found the engineer a fantastic experience 😀

Handled a difficult situation very professionally. They achieved in a few days what another company had failed to do in 5 months. Their estimates were good and prompt and they managed the job earlier than planned. Their after sales has been superb. Would not hesitate to recommend them to anybody considering a new heating boiler and system.

It was a good experience. They fitted the boiler quickly. There was a misunderstanding about the type of flush which was provided. Phill helped resolve the issue in the end. Appreciate the good customer service.

I would have made this 5 stars, if it wasn't for the first contractor from boilerhut that came and made a right mess of everything at the start, the stress it caused and danger he left me in.
If it wasn't for Mark, who came all the way from Wales to Highlands of Scotland to fix it all.
I'm so thankful to him for working so hard fixing it and making my home safe again and most importantly given back heat to my home and thank you to Paul as well for his help!😊

This company never disappoints.
Very professional and efficient and it gets the job done.
I can't recommend them enough

As my 21 year old boiler stopped giving me any hot water. I looked around for a new one and was fortunate enough to be contacted Paul from Boilerhut.
Paul organise an acceptable quote for practically straight away.
As it was a weekend, two days later Matteo, who must be one of the best fitter / engineers around, arrived and replaced my boiler.
Nothing was too much trouble for either Paul or Matteo.
I could not have come across a more professional firm. Therefore can very highly recommend Boilerhut.
Thanks Paul and Matteo.

Great service, once I got a price for the boiler I wanted, Paul from Boilerhut was very helpful and able to get it planned in for the following day.
The install was scheduled to take 2 days, but Mark the installer clearly knew his stuff and completed the install by the end of the first day.
All waste taken away as discussed.
The Viessmann 111-W boiler is working fantastic and already saving me lots compared to my old unit.

From making contact with Boilerhut things were excellent having spoken to Paul (who incidentally seems to work all hours) having received a very competitive quote for a new boiler arranging for what was nearly a next day installation not the time of year to have a boiler give up the installer Josh was excellent very neat clearing up as he went I think he had more tools than B&Q
Seriously I can’t give enough plaudits to this company

Great service. Sales team informative without being pushy. Lovely fitter who was respectful and friendly. Good quick and efficient service.

The advice and products offered by this company were excellent. Clearly a very professional and commited company. The gas boiler I purchased was not the most expensive but one that was appropriate for my needs. Purchased the boiler on Friday and because I explained I had had no heating for 2 weeks, they arranged for installation on the following Monday. Wonderful service. The installation fitter was professional and extremely knowledgeable.