Boilerhut Reviews 1,048

Boiler hut gives a very professional assistance and service, always polite,helpful and cheerful

I received a superb service from the time of my inquiry to installation. Customer service was very good, very informative and responsive and I never felt pushed. Sending details of my requirement was also very straight forward so a quote was provided before anyone needed to visit.

I requested a regular to combi boiler replacement and BoilerHut sent Mark over who got the job done literally within 24 hours of my request. The job went very smoothly and quickly and I am thoroughly impressed with the results. Thank you to all of the team who explained the processes along the way.

One of the most professional companies I have truly come across. The communication throughout the whole installation and follow up absolutely great, placing no worries or concerns to the customer. Working with Paul, Phil and Mark has been such a joy. Would always recommend Boilerhut for any gas installations. Trust you one will never regret!!
Gave the best industry advice on what is best for the customer as a user requirement.

From my initial enquiry with Paul to completion of a full central heating system install took less than a week - Mark the engineer did an excellent job with minimal disruption - thoroughly recommend these guys

I had spent a fair bit of time doing my homework on boilers, so I knew I wanted a Viessmann one. I spoke to Paul a couple of times on specs. I was looking at the 35kw, but he was right that I only needed the 30kw one. I booked it well in advance. There was a slight hiccup which couldn't have been foreseen, but he quickly took ownership and put it right for me. Mark Anthony turned up (great guy,) the accent gave me a slight hint as to how far he had travelled. But he was doing other jobs up and back again. I'm now the proud owner of a Viessmann boiler with all the add ons. Given how miserable the summer has been up north, it probably won't be long before the heating is on!! Thank you boiler hut!! I know if I need anything, you will be there and help to put it right quickly.

Phil helped me a lot over the phone today to fix an issue with my landlords boiler. Talked me through step by step with patience and efficiency. And managed to fix the problem. Helped me a lot, and I now have hot running water. Thanks a lot!

Boilerhut installed our central heating system - boiler, radiators and all new pipework. The work was done to a high standard and completed in less than 2 days which I was very pleased with. All staff were helpful and efficient from Account Manager to Engineer to Operations Manager.

My old boiler was leaking badly. I was dubious about buying a boiler online but I had a video inspection of the old set up by Boilerhut and received a fixed price quote, the only extra being the cost of upgrading the gas supply to the boiler (which turned out to be £50). A local tradesman told me that the quoted price was very competitive so I went ahead. 4 days later (on a Saturday) the boiler was fitted. It was a lot of work but the fitter and his mate were friendly and efficient. They left everything tidy with all the rubbish removed. The pipework is a work of art.

Great service from BoilerHut with installation of new boiler and radiators, we experienced a few issues that were dealt with in a prompt and professional manner , would like to say a special thank you to Phil Kavanagh for his exceptional service and professionalism .I would highly reccomend Boilerhut.

I got new boiler installed by boiler hut 2 yrs ago. Smooth installation. Prompt post services like boiler service and call outs. Special thanks to Phil who guided me step by step and able to sort out a minor issue within a day
Thanks boiler hut

what an amazing kind caring professional company perfect from Paul who spoke to me on the phone . Mateao the fitter what can I say never seen anyone take so much pride in is work brilliant thank you so much

The plumber arrived at the day and time agreed, was efficient and removed all debris after making good. I was charged a reasonable competitive price and had all my questions answered in a friendly positive way

Quick , efficient , clean . Nice engineer , explained everything .

Excellent professional service, tidy and experienced enough to advise what I needed rather than wanted. Very happy with the new setup and communication was excellent and timely throughout.

I had a fault with my boiler and Phil jumped straight on it and sorted a repair out. Can't reccomend these enough. He replied to messages and sent me video tutorials to diagnose in the meantime. Above and beyond, great company

For start I’m very happy with the brand Weissmann, it’s very good, modern and reliable. The support I received was more or less immediately via WhatsApp, after getting error message on the app for the water pressure. Luckily the gentleman, from customer service, was very fast to react and helped me through it. Water pressure was easily filled up and he went beyond his way to help me. I wish I knew about these services before, as I’ve been insured with B Gas and their service does certainly NOT compare to Weissmans customer support. I’d recommend it to anyone thinking of getting a new boiler to consider this company. Certainly worth the money.

Recieved a competitive quote booked and fitted within a week used this firm before and recommend them

We live in a very rural and quite remote location with several obstacles for engineers to overcome. Despite these difficulties Boilerhut were able to make a customised plan for us based on our photographs and videos. Paul was endlessly patient, reassuring and knowledgeable throughout our whole customer experience. The engineers, James and Jordan were friendly, experienced and professional. They were also very tidy and willing to put themselves out to make sure we were happy with the end result.
I was initially a little sceptical that it would all go according to plan but in the end it went like clockwork. Thank you for making a potentially stressful experience actually enjoyable.
We are very happy with our new shiny Navien oil boiler and the installation is exactly what we asked for.

Great job 100% efficient, completed in a 12 shift, nothing was too much trouble. Left site clean and tidy and answered all our questions with confidence.