Heatco Scotland Ltd Reviews 

526
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service provided from initial contact to project completion. Many people highlight the staff's helpfulness, knowledge, and polite demeanor, making the entire process smooth and stress-free. Reviewers frequently mention the competitive pricing and excellent value received for the high-quality work. Consumers are particularly impressed with the high standard of installation, noting that engineers leave work areas spotless and tidy. Many also appreciate the quick turnaround from initial inquiry to completed installation, often within a few days.

What people talk about most

Service

Users describe positive interactions with service, highlighting a smooth, professional, and brilliant... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Price

Customers consistently note positive experiences with price, finding them fair and competitive compared to... See more

Customer communications

Reviewers highlight positive aspects of contact, noting that initial inquiries were handled quickly and... See more

Quality

Consumers find quality to be positive, with many reviewers highlighting the outstanding quality of work,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the price quoted for the job was the prce Ipaid even though there turned out to be more work to be done .fromthe time Adam the engineer arrived at0730 until he leftleaving the house all clean andworki... See more

Company replied

Rated 5 out of 5 stars

Online enquiry dealt with by Grant the next day. House visit made by Kevin next day to survey existing system and my requirements from a new boiler. Very professional with no hard sales. Two days late... See more

Company replied

Rated 5 out of 5 stars

Grant came and checked our faulty boiler the next day after we contacted Heat Co. Before he left we had a printed quote for the supply and fitting of a replacement. We were offered a date for fitt... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from Heatco. Turned up on time. Worked throughout in a less than comfortable space. Installed my new boiler with great quality despite it being in an outhouse and left everything n... See more

Company replied


Company details

  1. Gas Installation Service
  2. Heating Contractor
  3. Solar Energy Contractor

Written by the company

Heatco Scotland Ltd specialise in boiler replacement and renewable installations throughout Scotland


Contact info

4.9

Excellent

TrustScore 5 out of 5

526 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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4.9

All reviews

(526)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would highly recommend Heatco Scotland

Would highly recommend Heatco Scotland. Kevin and Tom were very professional and thorough when it transpired there were a few underlying issues with pipes going back 21 years ago when house was built and they still managed to finish installation in a day. No mess or inconvenience and old boiler was taken away. Thank you so much from a very satisfied customer.

March 5, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Veronica, we appreciate your 5 star review

Rated 5 out of 5 stars

Fantastic service

Came and saw the old boiler, ordered new one at a good price came two days later and fitted it. Adam came in and covered the whole place with plastic hence not one bit of mess. Old boiler out new one in and working in 4 hours. Fantastic service recommend these guys 100%.
Thanks again Kevin and Adam

February 26, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thanks Jim

Rated 5 out of 5 stars

Great service!

Kevin and Adam was super helpful, was able to arrange a date requested. Fitted in one day and have had no problems! Great service! Would recommend

February 19, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Jennifer

Rated 5 out of 5 stars

Heatco appraisal

delighted with the service provided on the installation of new boiler all went like clockwork from the removal of old boiler to new control and commisioning of system very impressed with Kevin and staff [adam] and electrician

February 9, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Jack

Rated 5 out of 5 stars

Emergency new boiler required

Emergency new boiler required. Fantastic service from start to finish. Great communication, friendly, honest and trust worthy. Kevin came out to review and quote, good advice provided and new boiler organise for 3 days later. Couldn’t fault him or his team, would recommend and reuse them any time.

February 9, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Fiona, we appreciate your 5 star review and glad to hear you are pleased with the work

Rated 5 out of 5 stars

Very Highly Recommended Kevin came to…

Very Highly Recommended Kevin came to our rescue when our boiler had broken. Honest, genuine advice and very fast installation by Adam. Clean, efficient and very competitively priced. We are so pleased we will now only deal with this Company for our heating needs. Just so thankful and it restores your faith in the trade. Thank you so much from a very satisfied customer.

February 7, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Terry, we appreciate your 5 star review

Rated 5 out of 5 stars

Great service

Great service, price and communication. Kevin was able to provide guidance on the most suitable type of boiler for our home. All the work was completed in a single day as planned, including removal and disposal of the old boiler, installing the new boiler in a new location, everything tested and set up with Hive controls. Highly recommended.

January 27, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you for your 5 star review Paul

Rated 5 out of 5 stars

Excellent service

Excellent service, my old boiler broke down on Sunday, Kevin was out on Monday evening to survey and arranged for one of his engineers to be out 1st thing Wednesday morning. The engineer Thomas was on time and fitted the new boiler by just after lunchtime. Great service and very reasonable price. I would definitely recommend these guys to anyone. 5 star service

January 26, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you for your 5 star review

Rated 5 out of 5 stars

Excellent

A great job by Kevin. Fitted out new boiler between Christmas and New year as we were without heating and hot water. I would highly recommend Heatco Scotland, they done a great job and even rectified some incorrectly fitted pipe work from the previous boiler.

January 16, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Calum

Rated 5 out of 5 stars

First class service

First class service. Would highly recommend. Both Kevin and Adam were extremely professional, knowledgeable and courteous. They were more than happy to take the time to explain our new heating/hot water system. We are delighted with our new boiler. Many thanks for a first rate service and I would have no hesitation in recommending them to anyone.

January 14, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Maria

Rated 5 out of 5 stars

Great guys, great service, great company.

From quote to installation Heatco provided excellent service. Professional install and all done to a high standard. The work was all done on the day with no mess. Great company, great guys great service!

January 14, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Steven

Rated 5 out of 5 stars

Highly Recommend

The communication was professional and prompt with Kevin, from initial enquiry through to post works. Engineer who attended was also professional, polite, tidy and very knowledgeable. The works were undertaken with ease and having a new boiler installed has made so much difference to our house.
Would highly recommend Kevin and his company.

January 11, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Nikola

Rated 5 out of 5 stars

It was very straightforward doing…

It was very straightforward doing business with Kevin, I had to delay him coming to quote because another engineer who had been in the flat had tested positive and we needed to wait for a PCR result, but once he came everything was achieved within a few days, he always got back to me promptly and indeed returned the following day to rebleed two radiators which weren't performing well, all in all a good service and will use him for annual servicing- his price wasn't the cheapest but was reasonable and I chose him because of the trust pilot reviews.

December 28, 2021
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Anne, we appreciate your 5 star review

Rated 5 out of 5 stars

Happy To Use Again

Kevin was brilliant throughout. Showed up on time when he said he would (and I didn't get this experience with some other installers). Was knowledgeable about boilers and answered all my questions, found a suitable boiler and the price was a strong price.
During installation, clean, efficient and done everything they said they would.
Would happily use again and will be using for the annual servicing of the boiler as the service was great.

December 23, 2021
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Scott

Rated 5 out of 5 stars

Kevin came on a recommendation from a…

Kevin came on a recommendation from a friend. Gave me a quote, came when they said, installed new boiler, no problems. Kevin and Adam both efficient and helpful, no mess, a good job, highly recommended

December 15, 2021
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Carol, we appreciate your 5 star review

Rated 5 out of 5 stars

Fantastic service from Kevin and his…

Fantastic service from Kevin and his installer Adam. Boiler deemed beyond repair by our boiler cover engineer on Tuesday with them unable to replace until 16th December but contacted Heatco Scotland and straight away Kevin responded and came out to quote a couple of hours later. Delighted that he was then able to advise which boiler was best and he was able to book us in for installation the next day. First thing yesterday morning their friendly engineer Adam arrived and despite having to go to work I felt happy leaving him to get on with the job of installing in our garage. He did a perfect job even replacing our old flue and giving us a free carbon monoxide detector. No mess, no fuss and we are delighted that we now have heating and hot water again. Kevin offers a yearly service option and we will definitely be booking him for that next year. Thoroughly recommend.

December 9, 2021
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you for your 5 star review Karen, we are glad to hear you are pleased with the work

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