Heatco Scotland Ltd Reviews 

526
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service provided from initial contact to project completion. Many people highlight the staff's helpfulness, knowledge, and polite demeanor, making the entire process smooth and stress-free. Reviewers frequently mention the competitive pricing and excellent value received for the high-quality work. Consumers are particularly impressed with the high standard of installation, noting that engineers leave work areas spotless and tidy. Many also appreciate the quick turnaround from initial inquiry to completed installation, often within a few days.

What people talk about most

Service

Users describe positive interactions with service, highlighting a smooth, professional, and brilliant... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, helpfulness, and... See more

Price

Customers consistently note positive experiences with price, finding them fair and competitive compared to... See more

Customer communications

Reviewers highlight positive aspects of contact, noting that initial inquiries were handled quickly and... See more

Quality

Consumers find quality to be positive, with many reviewers highlighting the outstanding quality of work,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the price quoted for the job was the prce Ipaid even though there turned out to be more work to be done .fromthe time Adam the engineer arrived at0730 until he leftleaving the house all clean andworki... See more

Company replied

Rated 5 out of 5 stars

Online enquiry dealt with by Grant the next day. House visit made by Kevin next day to survey existing system and my requirements from a new boiler. Very professional with no hard sales. Two days late... See more

Company replied

Rated 5 out of 5 stars

Grant came and checked our faulty boiler the next day after we contacted Heat Co. Before he left we had a printed quote for the supply and fitting of a replacement. We were offered a date for fitt... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from Heatco. Turned up on time. Worked throughout in a less than comfortable space. Installed my new boiler with great quality despite it being in an outhouse and left everything n... See more

Company replied


Company details

  1. Gas Installation Service
  2. Heating Contractor
  3. Solar Energy Contractor

Written by the company

Heatco Scotland Ltd specialise in boiler replacement and renewable installations throughout Scotland


Contact info

4.9

Excellent

TrustScore 5 out of 5

526 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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4.9

All reviews

(526)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good!

Very professional, knowledgeable, trustworthy, helpful throughout. And the competitive price, 0% interests and good products were the foundation of giving them attention to start with. Thanks.

August 16, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you for your 5 star review

Rated 5 out of 5 stars

A top notch service.

I just want to say a big thank you to Heatco Scotland Ltd, they really did do a great job. The quote was reasonable and the summary of what work would be carried out was very clear.

When an issue or something that needed an alternative resolution did present itself, it was handled really well, "we can't do A, but how about option B, C or D?". You can't ask for any more than that.

I met a couple of the guys throughout the day and they were all cracking characters, really friendly and polite.

We are really happy with our new boiler and the installation and highly recommend Kevin and his team.

Thanks guys.

August 11, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Jay, we appreciate your 5 star review

Rated 5 out of 5 stars

A1 Customer Service Experience.

Called on Monday. Visited on Tuesday. Delivered and installed on Thursday.

Took care of everything from start to finish. Cleaned up as they went. No rubbish. Called the call centre to fix a problem. Left only when I was happy and everything was working correctly. Money was secondary to Kevin throughout. No hard sale. No pressure. Answered my call when I called. Registered all my warranties. Will be using yearly for service. Won’t touch another company again. 10 years parts and Labour warranty. Excellent service and Employees.

August 11, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Asif

Rated 5 out of 5 stars

Best quote by 15%

Best quote by 15%. Prompt estimate and installed when requested. Polite, clean and tidy installation in a matter of hours. Hope I don't have to, but would use again. 12 guarantee what else to say.

August 2, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thanks Bill

Rated 5 out of 5 stars

Boiler system change

New boiler.
Excellent service from quote to installation, Kevin & Adam both very professional who completed a high standard of work, explained everything very well,
And removed all rubbish.
1 quote is all you need (with heatco)
Would highly recommend 100%.
Alex.

August 1, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thanks Alex

Rated 5 out of 5 stars

We found Heatco to be extremely reliable

We found Kevin Allan to be very prompt, friendly and informative on his initial visit, and Heatco was extremely reliable, honest and efficient at installing our new boiler. I would definitely recommend Kevin and his team to anyone who is looking for boiler replacement or one of the other services they provide.

July 23, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Allan

Rated 5 out of 5 stars

Boiler and radiators replaced

Boiler and radiators replaced. Did an excellent job, really pleased.

July 4, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Sam, we appreciate your 5 star review

Rated 5 out of 5 stars

Very happy with the work done by…

Very happy with the work done by Kevin's team.Old boiler taken away,everything left clean and tidy.Would recommend Heatco Scotland Ltd. 1st Class Service.

July 4, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Cathie, we appreciate your feedback

Rated 5 out of 5 stars

A Great Recommendation

Had Kevin and his team recommended by some friends at work and could not be happier with the work done. Quick and thorough installation, excellent value on high spec boilers, overall extremely pleased!

June 21, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you for your 5 star review Elliot

Rated 5 out of 5 stars

The service I got was first class

The service I got was first class, was booked in for installation and work was carried out on appointment date and engineer arrive on time am well please guys

Am happy with the services I got and I will definitely recommend to others, thanks guys much appreciated

May 12, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Victor , we appreciate your 5 star review

Rated 5 out of 5 stars

Excellent boiler replacement company

The quote and the service we received was excellent. They turned up exactly on time for both the initial visit for a quote and for the installation. The installation was done quickly, professionally and the engineer left everything clean and tidy. They also were able to offer interest free credit on the boiler we chose. Would not hesitate to recommend Heatco Scotland to anyone else

April 13, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Steve

Rated 5 out of 5 stars

Excellent Service - Highly recommended

First rate service from Kevin and his team. I work in the property industry and it is often difficult to find reliable, efficient and cost effective trades people. I would have no hesitation to recommend Heatco to family, friends and business associates. Clear communication and advice from start to finish and courtesy follow up to check all well. Great service at a great price.

April 13, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Barry. We appreciate your 5 star review

Rated 5 out of 5 stars

Fantastic service

Fantastic service from Kevin and his team last week following leakge from previous bolier. Our new boiler was fitted in 4 days. Without question would use them again.

April 4, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Colin

Rated 5 out of 5 stars

Great service

Great service, would highly recommend Heatco Scotland Ltd. Old boiler was still working but hot water tank was leaking so, after going over my options with Kevin, decided to opt for a new combi boiler. Adam, and Kevin, fitted the new boiler and pipework in a day with no mess taking away the tank and old pipes. Best decision, and I now have pressure in my taps!

March 28, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Rhona

Rated 5 out of 5 stars

5 star experience from beginning to…

5 star experience from beginning to end. Sound advice and very competitive pricing with none of the add-ons peddled by other companies. Fitted in less than a day with no fuss and no mess. It was a pleasure dealing with Kevin and Adam.

March 16, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Graeme, we appreciate your feedback

Rated 5 out of 5 stars

Very impressed

Very impressed with Kevin and his team, excellent customer service and a great price considering I was having the boiler moved. The team were professional, efficient and very tidy. I would definately recommend this company.

March 11, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Angela

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