Heatco Scotland Ltd Reviews 

526
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the professional service, noting its smoothness and efficiency from initial contact to completion. People frequently highlight the staff's helpfulness, politeness, and expertise, with engineers ensuring tidy and high-quality installations. Reviewers also appreciate the competitive pricing and prompt, clear communication throughout the process. Many consumers noted the ease of contact and quick response times, often leading to rapid scheduling and completion of work. The company's commitment to quality is evident in meticulous installations, with areas left spotless and old equipment removed.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting the accommodating, helpful, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Price

Reviewers mention positive feedback about price, often highlighting that the pricing is competitive and fair... See more

Customer communications

Users describe positive interactions with contact, noting prompt responses and efficient communication from... See more

Quality

Customers consistently report positive experiences with the quality of work, highlighting clean and tidy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the price quoted for the job was the prce Ipaid even though there turned out to be more work to be done .fromthe time Adam the engineer arrived at0730 until he leftleaving the house all clean andworki... See more

Company replied

Rated 5 out of 5 stars

Online enquiry dealt with by Grant the next day. House visit made by Kevin next day to survey existing system and my requirements from a new boiler. Very professional with no hard sales. Two days late... See more

Company replied

Rated 5 out of 5 stars

Grant came and checked our faulty boiler the next day after we contacted Heat Co. Before he left we had a printed quote for the supply and fitting of a replacement. We were offered a date for fitt... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from Heatco. Turned up on time. Worked throughout in a less than comfortable space. Installed my new boiler with great quality despite it being in an outhouse and left everything n... See more

Company replied


Company details

  1. Gas Installation Service
  2. Heating Contractor
  3. Solar Energy Contractor

Written by the company

Heatco Scotland Ltd specialise in boiler replacement and renewable installations throughout Scotland


Contact info

4.9

Excellent

TrustScore 5 out of 5

526 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(526)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Kevin and Adam were absolutely fabulous…

Kevin and Adam were absolutely fabulous in installing our new boiler. We were quite impressed with their honesty on available dates during a super busy week, they tried their best to fit our slot considering we have a toddler.
They provided the best quote in terms of prices as conpared to other local businesses and also provided details of cheaper alternatives- their pros and cons and which one would be best in terms of both less installation hassle, best price and best for heat-retention ti save some pennies on gas bill, for our kind of set-up.
The installation was smooth and finished in one day , precisely 6-7 hours. Their dedication is unmatched and loved the fact that they followed up in a month’s time to check how we are getting on- little customer service touches creates a super satisfied customer base like ourselves. They left the house clean post installation and got rid of the old boiler as well. Overall, will use their services again in future and have recommended to many friends.

February 17, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Sukanya

Rated 5 out of 5 stars

What a great company

What a great company, Kevin came out within a day and gave me a down to earth and reasonable cost to replace an aging boiler, it was nice to hear just the information I needed from an engineer, not, a salesman, the fitting arrangements were made Stephen arrived on time on the day and made a great job, he even helped me out with a problem with a Hive thermostat I had purchased, fantastic job many thanks thoroughly happy to recommend these guys

February 27, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Phil, we appreciate your 5 star review

Rated 5 out of 5 stars

At last a company that does what it…

At last a company that does what it says on the tin..excellent workmanship, punctual, pleasant and informative with an excellent price thrown in..no concerns here whatsoever and recommend highly.

February 9, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Boyd , we are glad to hear you are pleased with the work

Rated 5 out of 5 stars

5 Star

After British Gas let me down and other installers that came recommended let me down, Kevin at Heatco got back to me the same day I contacted him and was out the next day to quote for a new boiler. After explaining my options and saving me £200+ on the boiler we agreed an installation date. Adam arrived early and installed the boiler quickly, was very friendly and left the place tidy.

January 30, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you , we appreciate your 5 star review

Rated 5 out of 5 stars

Boiler updated

Big thank you to Kevin and Stephen who installed our boiler and updated our pipes and electrics. We are very happy with our boiler and system. Kevin and Stephen were efficient, professional, and easygoing. I had to pop out they carried on working and watched over house for me, nothing was a probem. Thanks again.
Yvonne N & Faycal C

January 17, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you very much for you 5 star review Yvonne , we are glad you are pleased with the work

Rated 5 out of 5 stars

Couldn't have been better

The whole process, from getting a quote, to arranging installation, to the actual installation could not have been more professionally handled.

Kevin and Adam went above and beyond as the installation proved more difficult than expected due to issues with the previous set up

This is now three members of my family who have uses Heatco for new boilers and every time the service was exemplary

I would have absolutely no issues in recommending Heatco, in actual fact I already have

January 17, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Mr and Mrs Jordon ; we appreciate your 5 star review

Rated 5 out of 5 stars

Superb

Superb. Excellent service at a good price. My old gas boiler finally stopped working and Heatco Scotland Ltd visited within a few hours to quote for the job, a price was agreed and Kevin even offered to loan me an electric heater for the 2 days I would be without heating. It was not required but the offer was appreciated.
The installation was quick and efficient. New hole was required and the old one was filled in with matching pebble dash. All pipe work was tidy.
A full check of the system was undertaken before the engineer left.
In summary, a great service at a very good price. I strongly recommend.

January 19, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Ian. we appreciate your 5 star review

Rated 5 out of 5 stars

My old boiler was on its last legs so…

My old boiler was on its last legs so contacted Heatco to get a quote for a new one. Kevin came round, despite the snow and gave me a couple of options. I chose the one that suited me best and was able to get it fitted a few days later, just before Christmas. Very happy with the whole experience. Now don't have to worry about my boiler and have a cosy home. Highly recommend Heatco.

December 22, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Lindsay

Rated 5 out of 5 stars

Great service

Our old boiler packed in and Kevin and Stephen were fantastic in quoting and installing our new one quickly. Really quick turnaround when we desperately needed it and a job well done.

November 28, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you for your 5 star view

Rated 5 out of 5 stars

Highly recommend

Straightforward professional service. They did exactly what they said they would do efficiently and cleanly. Competitive price. Kevin communicates effectively, his colleague Adam who carried out the installation quietly got on with job. I would not hesitate to recommend Heatco Scotland to anyone looking to have a boiler installed. We are so grateful for the service they provide and can look forward to a warm Xmas with our family.

December 12, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Susan, I am glad you are pleased with our work, have a nice Xmas

Rated 5 out of 5 stars

seamless experience from start to finish

It was a seamless experience engaging HeatCo to replace my boiler - they are extremely professional from start to finish and did the job within the time committed. I’d highly recommend Kevin Allan!

November 18, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Shiv

Rated 5 out of 5 stars

Excellent Service & Advice

Kevin came to provide a quote to replace our old boiler. The quote was extremely reasonable and Kevin provided great advice. We arranged for Kevin to proceed a few days later. His colleague Stephen arrived at 9am and started work straight away, the work was completed shortly after lunchtime, Stephen cleaned up after himself and showed me how to use the boiler before leaving. Kevin checked in a few days later to make sure I was happy and he confirm that he would sort out the warranty for the boiler so it would be one less worry for me. All around great service and advice, would highly recommend.

November 17, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Carly

Rated 5 out of 5 stars

I Recommend HeatCo Scotland 100%.

I ordered a new combo boiler through FastTrack Installations as it was so easy to do and it took the work out of everything for me, just a few clicks, send a few photos, choose your boiler and installation date and it’s done 😁. I was lucky that the installers were HeatCo Scotland. Communication was excellent with HeatCo, Kevin was so helpful and kept in touch regarding all parts of the process. Stephen fitted the boiler perfectly and left the place very tidy afterwards. Stephen was professional and extremely efficient at his job. He explained everything very clearly to me and assisted with setting up Hive and he also made sure all the radiators were set correctly so I would get the best, most effective heat throughout the house. I would recommend HeatCo Scotland 100%

November 21, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Patricia , we really appreciate your 5 star review

Rated 5 out of 5 stars

Best boiler replacement company in Scotland

I am using the services of this company since august 2020 when they installed for my a new combi boiler.
Top class service ! Affordable prices according with your needs, excellent quality of work and great customer service! Very serious staff ,highly skilled ready to sort out any issues .Would highly recommend to anyone needs their services ! Keep it up boys ! Great manager with a great team !

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Total professionalism from start to finish. Highly recommended.

October 12, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thanks Chris , we appreciate your 5 star review

Rated 5 out of 5 stars

Boiler replacement

My boiler badly needed replacing.
Kevin arrived and explained the options and gave good advice. There was no hard selling. We agreed the boiler type etc and arrived at a price which was very reasonable and fair.
The boiler was installed on time and on the date promised. The boiler was installed by Adam and I cannot speak highly enough of this young man. He was 1st class. Clearly expert in what he does. He carried out the boiler replacement and was tidy throughout. After installation he explained everything that had been done and gave a clear explanation of the controls etc. All in all I was very impressed by this company and would have no hesitation in recommending them.

November 10, 2022
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you William

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