Heatco Scotland Ltd Reviews 

526
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the professional service, noting its smoothness and efficiency from initial contact to completion. People frequently highlight the staff's helpfulness, politeness, and expertise, with engineers ensuring tidy and high-quality installations. Reviewers also appreciate the competitive pricing and prompt, clear communication throughout the process. Many consumers noted the ease of contact and quick response times, often leading to rapid scheduling and completion of work. The company's commitment to quality is evident in meticulous installations, with areas left spotless and old equipment removed.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting the accommodating, helpful, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Price

Reviewers mention positive feedback about price, often highlighting that the pricing is competitive and fair... See more

Customer communications

Users describe positive interactions with contact, noting prompt responses and efficient communication from... See more

Quality

Customers consistently report positive experiences with the quality of work, highlighting clean and tidy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the price quoted for the job was the prce Ipaid even though there turned out to be more work to be done .fromthe time Adam the engineer arrived at0730 until he leftleaving the house all clean andworki... See more

Company replied

Rated 5 out of 5 stars

Online enquiry dealt with by Grant the next day. House visit made by Kevin next day to survey existing system and my requirements from a new boiler. Very professional with no hard sales. Two days late... See more

Company replied

Rated 5 out of 5 stars

Grant came and checked our faulty boiler the next day after we contacted Heat Co. Before he left we had a printed quote for the supply and fitting of a replacement. We were offered a date for fitt... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from Heatco. Turned up on time. Worked throughout in a less than comfortable space. Installed my new boiler with great quality despite it being in an outhouse and left everything n... See more

Company replied


Company details

  1. Gas Installation Service
  2. Heating Contractor
  3. Solar Energy Contractor

Written by the company

Heatco Scotland Ltd specialise in boiler replacement and renewable installations throughout Scotland


Contact info

4.9

Excellent

TrustScore 5 out of 5

526 reviews

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No recent history of asking for reviews

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4.9

All reviews

(526)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

boiler installation

from initial visit by Kevin to cost for work required, through to completion of work (replacing boiler).
Installation handled very efficiently and on time
by Stephen who also explained how everything worked,
then removed all rubbish and left the place very tidy
would not hesitate to recommend

August 21, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Thomas , we appreciate your 5 star review

Rated 5 out of 5 stars

Heatco Scotland Ltd

Kevin visited me within days of contacting him after a recommendation to get a better price and service than British Gas. Kevin quoted a £1000 cheaper. A date was given for the following week & Stephen fitted the new boiler and was finished and away with all the mess cleared up within 5 hours having also showed me how it works.
Kevin called a few days later to check I was satisfied.
I would recommend Heatco Scotland Ltd for their quick efficient and courteous service.

August 10, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Karen

Rated 5 out of 5 stars

Would Highly recommend Heatco Scotland

Would Highly recommend Heatco Scotland. It Started when Kevin came to the house for the first time. He went through the options available for the Solar and Battery Storage that would suit the house rather than some other businesses who had visited and you felt they were just trying to sell you the product
The installation team did exactly what they said they would do. They helped with the Warranty registration, downloading the Apps to monitor the system etc.
All in all, the company was very professional and Knowledgeable and did an excellent job.

August 2, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Mr and Mrs Tait, we appreciate you 5 star review

Rated 5 out of 5 stars

Great job

These are the boys you want on your solar panel/ battery install. It all went great, part of the team fitted the panels while the sparks completed all the electrical gear in the house … would have been all done by lunch time if it wasn’t for the poor 4g signal . Kevin the gaffer did the lot from start to finish … sales , survey.. instal & paperwork great job thank you 👍👍

July 26, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Keith, we appreciate your 5 star review and are glad you are pleased with the teams work

Rated 5 out of 5 stars

Best service from this company

Best service from this company. Kevin came round within a couple of days to quote for our new boiler despite us being quite some distance from his locale. Quoted for the works there and then on his visit, with his engineers following up to fit our new boiler within the week. His engineers were professional, tidy and had the job done within the day. Kevin then followed up with a courtesy call to make sure all was well. Definitely would recommend Heatco, no hesitation whatsoever and all done at a competitive and fair price. Thanks Kevin and your Team.

June 28, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Sheila , we appreciate your feedback

Rated 5 out of 5 stars

Stephen arrived on time and carried out…

Stephen arrived on time and carried out the boiler installation quickly and efficiently with the minimum of fuss. He removed all the old boiler detritus and left the cupboard in a clean and tidy condition. Explained all the controls to me in simple language (it had to be) and answered all my questions.

July 7, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thanks you Patrick

Rated 5 out of 5 stars

Recommended

This team came recommended.
They were so helpful and professional and helped me pick the best option in terms of payment etc.
Very quick from the date of agreement to the date of installation
The team were quick and professional and I am one happy customer would definitely recommend

June 2, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you

Rated 5 out of 5 stars

Excellent customer service from a great company

Kevin came round on the same evening that I called for a quote and was very professional as we discussed different boiler options. I already had a fair idea of what I wanted and he quoted a very good price within a day or so. Fitted by Adam a couple of weeks later (we weren't in a hurry) and a thoroughly professional job and
manner. What a good experience to work with a company who care about their customers and follow up to make sure everything is ok. Highly recommend.

May 26, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you

Rated 5 out of 5 stars

Used Heatco in 2020 for a replacement…

Used Heatco in 2020 for a replacement boiler, subsequently they have helped with new pipes for our gas hob and fitted a new radiator that we supplied. Kevin and his team are friendly and professional. Kevin even managed to find a spare ten minutes at short notice to help with removing a radiator so I could decorate behind it.

May 1, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Andrew , we appreciate your 5 star review

Rated 5 out of 5 stars

Fantastic job

Fantastic job , Adam was very professional and knowledgeable, when it looked like there might be some unseen problems he was very patient and willing to improvise , a credit to a great company

May 23, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Mr McArthur

Rated 5 out of 5 stars

great service

Needed a new boiler,Kevin came out on Friday ,he was very helpful unlike some other companies,he advised what was needed and managed to arrange fitting on the Monday! Adam (I think that was his name) did a great job and cleaned up afterwards.
I highly recommend this company and a good price too.

May 8, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Linda, we appreciate your 5 star review

Rated 5 out of 5 stars

Fantastic service

Fantastic service. After Homeserve said I would need scaffolding to replace the boiler in my top-floor tenement flat, involving a further 3 week delay, someone recommended Heatco. Kevin came out the same day to survey & determined scaffolding was not required. The boiler was installed on the next working day, no fuss. I highly recommend Heatco, and will be using them for all my plumbing & heating needs.

May 2, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Toni we appreciate your 5 star review

Rated 4 out of 5 stars

I had three good quotes for my…

I had three good quotes for my replacement boiler not making it an easy decision, however Kevin's price and delivery were excellent.
The installation was exceptional thanks to both Kevin and Adam
Regards
David P

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

Right Decision

Searching for a new Central Heating Boiler began with the beauty parade, Four Companies invited to tender the job. A well known major player, fell at the first hurdle as they had broken my old boiler whilst undertaking a service.
Kevin from Heatco, was knowledgeable and courteous, and the quote received and was detailed to the point of making it easy to compare with the other offerings.
Contract awarded, date of installation agreed, and text received on the morning of installation informing me to look out for Adam.
I never caught the bricklayers name, he must be a member of the magic circle, as you could not see where he had repaired the old vent hole. The electrician, a man light on his feet was in and out at the blink of an eye.
Adam was very efficient and cleaned up as he went and on completion.

Overall an excellent install from start to finish.

April 11, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Douglas, we appreciate your 5 star review

Rated 5 out of 5 stars

What can I say no

What can I say , but a big THANK YOU!!

Kevin was out to see me within a couple of hours, and I was give a very reasonable quote for replacement of my boiler , considering it was the Thursday before Easter , new boiler was fitted by the Wednesday,
Adam was able to arrive a little bit earlier for me in able to get to my workplace on time , on returning I would of expected a bit of dust , but no not a spec ( if anything clearer than when I left )

Thank you so much guy fantastic from start to finish .

April 12, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Helen, we appreciate your 5 star review

Rated 5 out of 5 stars

Vaillant Boiler

Kevin was able to quote, using my photographs and also made a visit to discuss my requirements and answer my questions. Within two days Adam came and installed my Vaillant boiler. I am so pleased with the results. I would certainly recommend this company to anyone for their efficient service and attention to detail.

March 22, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Jo, we appreciate your 5 star review

Rated 5 out of 5 stars

Fantastic company

I had a great experience using heatco Scotland. Kevin and his team are all great. Fast and competent service and competitive prices. Sterling service, I highly recommend.

March 13, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Sylvia

Rated 5 out of 5 stars

Top service

Received call back from Kevin within half hour, appointment within 2 days and new boiler fitted by Stevie within one week. Fantastic company to deal with. Great service at very competitive price vastly less than previous quote obtained. Definitely recommend. Service of a standard every company should strive for.

March 1, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Marella

Rated 5 out of 5 stars

Boiler Installation

Kevin came when he said he would and looked at the job, discussed fully everything that would be done and gave an acceptable quote. Stephen came right on time on date arranged, worked diligently and done a first class job, when complete cleaned up and removed old boiler. Highly recommend

February 20, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Emily

Rated 5 out of 5 stars

Arrived when said and text to give time…

Arrived when said and text to give time engineer polite and cleaned up after himself explained everything he was doing and explained what happens for services great price and would recommend

February 24, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Derek

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