Heatco Scotland Ltd Reviews 

526
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the professional service, noting its smoothness and efficiency from initial contact to completion. People frequently highlight the staff's helpfulness, politeness, and expertise, with engineers ensuring tidy and high-quality installations. Reviewers also appreciate the competitive pricing and prompt, clear communication throughout the process. Many consumers noted the ease of contact and quick response times, often leading to rapid scheduling and completion of work. The company's commitment to quality is evident in meticulous installations, with areas left spotless and old equipment removed.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting the accommodating, helpful, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Price

Reviewers mention positive feedback about price, often highlighting that the pricing is competitive and fair... See more

Customer communications

Users describe positive interactions with contact, noting prompt responses and efficient communication from... See more

Quality

Customers consistently report positive experiences with the quality of work, highlighting clean and tidy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the price quoted for the job was the prce Ipaid even though there turned out to be more work to be done .fromthe time Adam the engineer arrived at0730 until he leftleaving the house all clean andworki... See more

Company replied

Rated 5 out of 5 stars

Online enquiry dealt with by Grant the next day. House visit made by Kevin next day to survey existing system and my requirements from a new boiler. Very professional with no hard sales. Two days late... See more

Company replied

Rated 5 out of 5 stars

Grant came and checked our faulty boiler the next day after we contacted Heat Co. Before he left we had a printed quote for the supply and fitting of a replacement. We were offered a date for fitt... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from Heatco. Turned up on time. Worked throughout in a less than comfortable space. Installed my new boiler with great quality despite it being in an outhouse and left everything n... See more

Company replied


Company details

  1. Gas Installation Service
  2. Heating Contractor
  3. Solar Energy Contractor

Written by the company

Heatco Scotland Ltd specialise in boiler replacement and renewable installations throughout Scotland


Contact info

4.9

Excellent

TrustScore 5 out of 5

526 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(526)

41 reviews in the last 12 months

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Rated 4 out of 5 stars

12 solar panels and battery fitted

12 solar panels and battery fitted, great service and tidy workmanship, the aftercare service has been excellent while learning the system, would use again.

February 1, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Many thanks for your review.

Rated 5 out of 5 stars

Heatco Scotland Ltd

Heatco Scotland Ltd

I have nothing but praise for the professionalism of all the staff involved in the renewal of my gas boiler. Kevin arrived and surveyed the property and clearly explained all the options, warranty and pricing. On the date of installation the team arrived on time and fully explained what was happening. They then got to work quietly and efficiently, whilst keeping us updated on the process. On completion of the work they fully explained the operation of the boiler and left the house as they had found it. All employees involved were friendly, efficient and competent. Well done and thanks to all.

February 13, 2024
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Robert

Rated 5 out of 5 stars

Kevin was very professional and…

Kevin was very professional and knowledgeable about our boiler replacement options. His friendly manner, quick solutions and clear price breakdown with payment choices, contributed to the overall excellent service his company provided.
I am happy to recommend this Heatco Scotland Ltd

January 26, 2024
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Jan

Rated 5 out of 5 stars

HEATCO Job well done

HEATCO are a no-nonsense business. Kevin explained our options clearly with none of the usual salesman patter. We had 3 other companies come to give us quotes and ended up with headaches.
Adam came and replaced our boiler quickly and efficiently with no hassle on our part.
I would highly recommend this company and will keep them in mind for any future plumbing jobs

February 2, 2024
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you , we really appreciate your 5 star review

Rated 5 out of 5 stars

After contacting boiler guide

After contacting boiler guide, Kevin made contact with myself. His manner was calm, clear and concise and he was able to explain the problem with my boiler. This was in stark contrast to the other companies that used pressure selling techniques and incorrect information to sell me a new boiler. He was able to install and help me set up finance for new boiler making the process quick and painless.

January 11, 2024
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Janine

Rated 5 out of 5 stars

Highly recommend this company

Highly recommend this company. Dealt with both Kevin and Adam, both were great. Adam installed the boiler, clean, tidy, professional and the standard of work was top class. Will definitely be recommending. Thanks again.

January 4, 2024
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you William

Rated 5 out of 5 stars

New boiler installation Nov 2023

Found Heatco Scotland via the Worcester Bosch search function. Carried out a tender between a few companies looked at Worcester Bosch, Valiant and Indesit options. Choose Heatco Scotland based on 12 year warranty, price, first impressions of going through the quote process and read a few of these reviews. We choose to get a New combo boiler installation of Worcester Bosch Greenstar 35 replacing a 17 year system boiler. We have a great new working boiler that has been relocated to the garage from previous utility space. All old boiler parts were removed. New hive system in play. Guys also installed 4 new radiators as well. Great service and would recommend Heatco to others looking for a new boiler.

November 29, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Chris , we appreciate your 5 star review

Rated 5 out of 5 stars

Great service throughout from survey to job

After some research online gave Heatco and another company the chance to survey for my boiler replacement. Both companies very reasonable prices (other company slightly cheaper). But the difference came in the level of professionalism and service that appeared apparent from Kevin and Heatco. Full explanation in layman's terms of options, what was required and what would happen on the day. On the install, the guy worked very efficiently and cleanly. Good after sales as well with phone calls to check everything.

November 24, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Paul, we appreciate your 5 star review

Rated 5 out of 5 stars

New Worcester Bosch boiler installed

A great company, can't recommend highly enough. I contacted Kevin who carried out a site visit the very next day and provided a full quotation on the same day. The quotation was very competitive. The installation was done within one week. The engineer was superb and did a fantastic job. He carried out all works on time, extremely professionally and left everything immaculate. We will also be having the annual service carried out by Heat Co.

Thank you Kevin and team, your efficiency and professionalism are greatly appreciated.

November 23, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Jill, we appreciate your 5 star review

Rated 5 out of 5 stars

Can’t recommend this company enough

Can’t recommend this company enough. Great, informative and professional communication from the start and turned up to fit new boiler when agreed. Very competitive price. Stevie who fitted the boiler explained how it worked and left the place very tidy.
Will be using them to service boiler when required and have already recommended to a family member.

October 25, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thanks Andrew

Rated 5 out of 5 stars

New Worcester Bosch boiler fitted

Kevin gave a competitive quote with great advice on the most appropriate boiler to meet my requirements. Arranged the install on date that suited me. Graeme done the boiler install on the day and ensured everything was explained pre and post install. Old boiler removed and everything cleaned up afterwards. Kevin done the gas safety check, all the warranty paperwork and an overview of the new boiler controls. Would be happy to recommend this company.

November 8, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Michael

Rated 5 out of 5 stars

New boiler fitted

New boiler fitted. A friendly, reliable and professional service. Fully explained work beforehand and during installation. A very reasonable and competitive quote. Worked hard during installtion and ensured everything was clean and tidy afterwards. Would be happy to recommend.

November 13, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Kerie , we appreciate your 5 star review

Rated 5 out of 5 stars

1st class service

1st class service! Prompt and professional. I would definitely recommend this company to anyone.
Thank you for my new boiler👍
Regards
Carol /

October 28, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thanks Carol

Rated 5 out of 5 stars

Did a good job - Great guys

Great service from start to finish! Kevin contacted me next day to arrange visit and do quote. New boiler installed on a date to suit me. Stephen arrived on schedule on 20 October. Checked job with me and then got started. Great worker, got job done without wasting time. Clean and tidy. Explained everything and answered my questions. Kevin and Stephen were both friendly and professional. Would recommend Heatco and would use them again.

October 20, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you for your 5 star review Isobel

Rated 5 out of 5 stars

Got a replacement boiler today

Got a replacement boiler today, 23rd October 2023
Couldn't have asked for a more professional service
So quick from initial enquiry to installation
Stephen is a credit to the company

October 23, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Mark, we appreciate your 5 star review

Rated 5 out of 5 stars

Outstanding service

1st contact with Kevin on Saturday evening, survey carried out on Sunday afternoon and boiler installed by Tuesday afternoon. Competitive price, arrived on time, no mess, waste all removed. What's not to like! Brilliant job!

October 10, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thanks Danny

Rated 5 out of 5 stars

New boiler

From the first contact via email-telephone, Kevin's initial visit and the fitting day it all went smoothly. I liked that no payment was made until the job was completed, ensuring all was well. They registered my new boiler as part of the deal. I look forward to the annual boiler service next year.

September 28, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Jackie, we really appreciate your 5 star review

Rated 5 out of 5 stars

As returning customers we would highly…

As returning customers we would highly recommend Heat Co as the company to go to if you require a replacement boiler.
From Kevins initial visit to the work being completed in record time at a competitive price we are fully satisfied.
Kevin and his team are highly professional and the work was carried out to a high standard. No mess left and all rubbish removed from the house.

September 28, 2023
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Liz , it was our pleasure carry out work for you again

Rated 5 out of 5 stars

Organised a boiler replacement through…

Organised a boiler replacement through Worcester Bosch Fasttrack installation and was offered a quote from Heatco Scotland and a confirmed date which I accepted Kevin contacted me the next day to organise and confirm the date, then phoned the day before the install to let me know that Adam would be installing and would arrive between 9 and 9.30 He duly arrived at 9am and got straight to work and was finished by 3pm the service was extremely impressive and well organised and I would happily recommend Heatco to anyone looking for all Heating requirements with a high standard of workmanship and knowledge, it was a pleasure dealing with Kevin and Adam from start to finnish and would like to thank them both

September 8, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Ritchie , we appreciate your 5 star review

Rated 5 out of 5 stars

Solar Panels & 9.5KW Battery Installation

Excellent Service from initial contact, with a very competative quotation right through to completion of my Solar System installation. Technical knowledge 2nd to none, no hard sales push and good survey and discussion around positioning of panels and battery system. Kevin's team of Andy, Brad and Adam done a fantastic professional job with very good workmanship throughout. If you are looking at installing a Solar System then I can highly recommend HeatCo Scotland.

August 22, 2023
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Jim, we appreciate your 5 star review

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