Heatco Scotland Ltd Reviews 

526
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the professional service, noting its smoothness and efficiency from initial contact to completion. People frequently highlight the staff's helpfulness, politeness, and expertise, with engineers ensuring tidy and high-quality installations. Reviewers also appreciate the competitive pricing and prompt, clear communication throughout the process. Many consumers noted the ease of contact and quick response times, often leading to rapid scheduling and completion of work. The company's commitment to quality is evident in meticulous installations, with areas left spotless and old equipment removed.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting the accommodating, helpful, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Price

Reviewers mention positive feedback about price, often highlighting that the pricing is competitive and fair... See more

Customer communications

Users describe positive interactions with contact, noting prompt responses and efficient communication from... See more

Quality

Customers consistently report positive experiences with the quality of work, highlighting clean and tidy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the price quoted for the job was the prce Ipaid even though there turned out to be more work to be done .fromthe time Adam the engineer arrived at0730 until he leftleaving the house all clean andworki... See more

Company replied

Rated 5 out of 5 stars

Online enquiry dealt with by Grant the next day. House visit made by Kevin next day to survey existing system and my requirements from a new boiler. Very professional with no hard sales. Two days late... See more

Company replied

Rated 5 out of 5 stars

Grant came and checked our faulty boiler the next day after we contacted Heat Co. Before he left we had a printed quote for the supply and fitting of a replacement. We were offered a date for fitt... See more

Company replied

Rated 5 out of 5 stars

Brilliant service from Heatco. Turned up on time. Worked throughout in a less than comfortable space. Installed my new boiler with great quality despite it being in an outhouse and left everything n... See more

Company replied


Company details

  1. Gas Installation Service
  2. Heating Contractor
  3. Solar Energy Contractor

Written by the company

Heatco Scotland Ltd specialise in boiler replacement and renewable installations throughout Scotland


Contact info

4.9

Excellent

TrustScore 5 out of 5

526 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(526)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class Customer Experience and Service

I have just had a new combi boiler fitted today and I'm absolutely delighted with the customer experience from start to finish. Kevin and his team were superb. I requested quotes from several other companies and pricing was pretty similar however the professionalism, courtesy extended and accreditations made my decision very easy. The job was completed on the date and time agreed with minimum disruption with no mess and all rubbish removed. I would highly Kevin and his crew I certainly had no regrets to award them my business and you won't either. Thanks a million to all the team at Heatco Scotland. First class customer experience and service, keep doing what you are doing and wish you all continued success!

November 7, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Yvonne , we appreciate your 5 star review

Rated 5 out of 5 stars

Installation of solar panels and Air Source Heat Pump

Extremely pleased with the installation of our Air Source Heat Pump and solar panels. Kevin and his team, Adam and Robbie, worked very efficiently and workmanlike. The installation for the ASHP involved difficult underfloor working to avoid pulling up our floorboards and this was all done with the minimum of disruption. Installation was to a high standard and is operating very satisfactorily. We would have no hesitation in recommending HeatCo Scotland for their quality and service.

October 14, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Carolyn , we appreciate your 5 star review

Rated 5 out of 5 stars

Happy Customer

Replacement of 20year old boiler went smoothly with no problems thanks to Kevin,who did site inspection and advised on replacing boiler and controls.Also Adam who did new boiler installation leaving everything clean and tidy.
Heatco’s competitive price and online reviews made me choose them.
I have also arranged for Heatco to do Annual Boiler Inspection.

September 19, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you we appreciate your 5 star review

Rated 5 out of 5 stars

Excellent service

Excellent service the guys were on time and proceeded to work straight away replacing my old boiler . They explained everything as they went along and took time and care in navigating some of the more tricky aspects of the install. Before they left they cleared up all the packaging from the new boiler and took the old boiler away. 5 stars! extremely good service I have already recommended them to other people and would definitely use again.

September 20, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Susan

Rated 5 out of 5 stars

Perfect from start to finish!

Kevin responded to my enquiry quickly and my boiler was installed the following day at an excellent price. Adam was the engineer and he was very hardworking, polite and helpful and the boiler was installed within 5 hours. Kevin registered the boiler with the manufacturer and sent the certificate by email. I have no hesitation in totally recommending Heatco for a very professional service!

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Everything was first class Kevin very…

Everything was first class Kevin very knowledgeable on all aspects explaining everything. The work was clean tidy and well done can’t praise the guys enough would recommend Heat Co for everything and very competitive price 5 star ⭐️

September 11, 2024
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Jennifer , we appreciate your 5 star review

Rated 5 out of 5 stars

Excellent service

Excellent service. Robbie is 1st class tradesman efficient and clean.
Price good.
Would recommend Heatco to anyone who is wanting boiler fitted.
Great service.

August 30, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thanks Margaret

Rated 5 out of 5 stars

New boiler company review

From 1st speaking to Kevin to installation of new boiler was 4 days.1st class service from this company & Robbie the fitter did an excellent job & no mess left when completed.would highly recommend Heatco for boiler installation & future services will be covered by Kevin s company.great service & well priced.

August 26, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Marie

Rated 5 out of 5 stars

100% recommend

We got in touch with Kevin, he was very helpful with everything we wanted. The quote we got was a great price and they fitted our new boiler the next week! Was such a quick and easy process, just what we needed!
Thank you so much.

July 4, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Lucy, we appreciate your 5 star review

Rated 5 out of 5 stars

Kevin and team helped with a boiler…

Kevin and team helped with a boiler install and were professional, the quote was fair, communication great and finance option helpful. The install required some thinking around roof access - on the day the team did the work very quickly without any issues and cleaned up before they left. I wouldn’t hesitate to recommend Heatco Scotland!

June 20, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Matt, we appreciate your 5 star review

Rated 5 out of 5 stars

Our boiler needed replaced

Our boiler needed replaced.
Kevin came out within an hour of my call. Agreed a price (best I got follows day of getting prices). Work started and completed by Robbie who was brilliant.

Highly recommend HeatCo as the go to guys.

June 17, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Mark

Rated 5 out of 5 stars

1st Class business

After discussing with numerous suppliers for quotes and work plans, Heatco, were the outstanding business and first impressions did not dissappoint. Excellent quality of work and within the timeframe quoted. Place was spotless when finished. Can't recommend enough.

June 3, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Chris , we appreciate your 5 star review

Rated 5 out of 5 stars

Great guys. High standards.

Great company. Very high standards. Kevin was very helpful while chosing boiler and organised whole job very well. Robert who installed my boiler was great guy and did the job to high standards and very clean with no issues. Highly recommend.

May 23, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Dawid

Rated 5 out of 5 stars

Great company

Great company. Completed boiler replacing quickly and efficiently. Would highly recommend.

April 27, 2024
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Iain

Rated 5 out of 5 stars

We recently had our back boiler & fire…

We recently had our back boiler & fire removed & combi boiler installed

Incredible service

Kevin had came out & discussed options & we received a quote that same evening
We booked a date & on the day Robbie & Adam arrived prompt & grafted all day
They had a hard job to do but battered on

The electrician & plasterer were organised to come along & complete the job
Everything done in one day
Cannot praise them enough
Thank you Kevin & the team
Nicola

April 10, 2024
Unprompted review
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Reply from Heatco Scotland Ltd

Thank you Nicola , we appreciate your 5 star review

Rated 5 out of 5 stars

I asked this company to quote because…They had been recommended

I asked this company to quote because my daughter had used them and was absolutely delighted. There price was good they came on the day arranged. The engineer started work at 8.30 and worked without a break until completed. No mess no problems. Explained everything to me. Follow up again excellent.
Highly recommend them

March 7, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Greg

Rated 5 out of 5 stars

Highly recommended

Clear, quick, fair, trustworthy.

Arrived on time on the initial check and actual installation day.

Kevin clearly explained the boiler options that I have and recommended what he thought best meets my requirement. And although I know he'd want a sales from me, he wasn't pushy and wasn't shortchanging anything. He's professional, friendly and accommodating.

There was a much lower quote from another company, but decided to go with them after verifying the 'bad' reviews from the other company.

Highly recommended. I hope any after sales support or service that I might need in the future is also just as good (as what I read from other reviewers).

March 14, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Thank you Miki, we appreciate your 5 star review

Rated 5 out of 5 stars

New System Boiler Replacement

I was on the Worcester web site to see the best boiler that was suitable for my needs. I was undecided what to pick so they said that they would arrange an engineer to give me a call
The boiler I hade was coming up to 15years old and was needing regular call out to have it fixed.
Alan came to the house and give me a quote on a new boiler replacement and saved me a few hundred pounds as I was going to buy the more expensive boiler that I didn't need
We agreed a date and time as he had to order the boiler from the manufacture. Once installed Alan sent me the 10 year guarantee parts and labour the next day. (my last boiler I got fitted wasn't registered by the engineer and just before the 2 year guarantee was up I had to make a claim. it was null and void that taught me a expensive lesson)
Great job by the Team

March 5, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Many thanks for your review.

Rated 5 out of 5 stars

Great Company to deal with

Replaced our old gas boiler, provided us with options and the pros and cons of each. Installed within half a day, very professional and courteous engineer. Very tidy and disposed of the old boiler. Great service and communication, would definitely recommend.

February 22, 2024
Unprompted review
Heatco Scotland Ltd logo

Reply from Heatco Scotland Ltd

Many thanks for your review.

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