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Rated 4 out of 5 stars

Boilers2go/bhl.co.uk have many negative reviews all over the internet, but their prices are very cheap. I needed an unvented cylinder for a customer, and this company was far cheaper than anywhere els... See more

Rated 5 out of 5 stars

Guys at warehouse couldn't be more helpful unfortunately courier lazy git. Had delivered to my home for job next day.Guy left outside my front door on pallet for my pregnant girlfriend to bring... See more

Rated 1 out of 5 stars

We ordered a boiler part at Boilers2Go about 2 months ago. We paid the part in full straight away. After 1 week we inquired when the part will be coming. We were told after about 1 week. After 4 weeks... See more

Rated 2 out of 5 stars

really poor delivery, bad at organization, but the purchased items were good. They did give me a voucher to make up for the pondr service, but had to spend 50quid to use it. They ended u... See more

Company details

  1. Bathroom Remodeler

Information provided by various external sources

Think Boilers 2 Go for cheap boilers from Worcester Bosch, Vaillant, Glow Worm, Potterton, Baxi and many more. Remember, we offer FREE delivery on orders over £60 + VAT. If you find a cheaper price on ANY plumbing and heating product, we will try and beat it. Order online or the phone on 0844 2571836


Contact info

3.3

Average

TrustScore 3.5 out of 5

36 reviews

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Rated 5 out of 5 stars

Distribution of boiler perfect courier lazy

Guys at warehouse couldn't be more helpful unfortunately courier lazy git.

Had delivered to my home for job next day.Guy left outside my front door on pallet for my pregnant girlfriend to bring inside saying ill just leave that there you can take care of it.

No reflection on boilers 2 go they were perfect arrived next day as promised.

January 15, 2014
Unprompted review
Rated 2 out of 5 stars

Awful awful service, worst ever

Tried everything to prevent / delay giving me my refund for faulty goods. Abrogating their responsibilities under consumer law.

- Tried to get me to confirm it was faulty by me calling the manufacturer
- Said 'let me talk to my supervisor, I'll call you back'......then not calling back
- Tried to get away with me sending goods to their supplier then waiting for goods to arrive at their supplier before refunding me
- Claimed my goods had not arrived at their depot and not accepting proof of delivery from my courier, requiring sight of the signature

AVOID unless you are utterly confident that your goods will not be damaged or defective when you them. Be prepared for sharp practices and very obstreperous, jobs worth "service".

November 29, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Price and Service

Fair play.... Boiler price was excellent. Communication great. Delivered promptly. Have now ordered 4 from them as I'm in the trade. Cannot beat them for price or service.

November 27, 2013
Unprompted review
Rated 1 out of 5 stars

Passed the buck when it came to repair a Honeywell thermostat.

With the product still under warranty, boiler2go told me to ring the manufacturer when dealing with a faulty product. Honeywell were not impressed with boilers2go's response. Boilers2go just ignored my second email after I spoke with Honeywell and didn't bother replying.
Their customer care is poor. Would not use them again.

November 7, 2013
Unprompted review
Rated 3 out of 5 stars

Service marred by non-delivery on appointed day

Delivery was scheduled for 10 days after order was placed. We stayed in all day and were informed at 5pm that delivery was delayed. Boiler turned up unannounced the following day - luckily early enough for someone to be in.

November 5, 2013
Unprompted review

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