From quote to installation everyone we came into contact with was helpful and friendly. No hidden extras within the initial quote which was very competitive for our new boiler. The install team turned... See more
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Just had an upgrade install. The team were awesome, very professional, polite, courteous and worked clean as you go and left the property as though they hadn’t attended. Combi and radiators as recomme... See more
They have charged us as quoted without any hidden cost. The price is also very competitive. Paul has responded to us immediately and professionally based on our requirements. Our tenant had been su... See more
From start to finish the job was completed excellently. Paul came round had a look, gave some advice and within two weeks job was done- replacing boiler and 6 new radiators within two days. The worker... See more
Company details
Information provided by various external sources
The Boiler Team offers the most competitive boiler installation rates on the market. The Boiler Team install and service a large quantity of boilers which enables us to pass down discounted rates from the manufacturers directly to the customer. The Boiler Team offers new high efficiency A rated boiler installations, central heating systems including radiators, temperature controls, renewable alternatives, 24/7 emergency call outs and servicing / maintenance packages. The Boiler Team Ltd are a family run business with over 35 years' experience, remaining with the same ethos, adopt caring and ethical principles. We are here to help you get the most competitive rate, a fully qualified gas engineer will visit your property to carry out a survey and quotation adapted to you and your circumstances
Contact info
Unit 14, Baglan Energy Park, Port Talbot, SA12 7BR, Port Talbot, United Kingdom
- 0333 320 7800
- enquiries@boilerteam.co.uk
- boilerteam.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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Complete replacement of old boiler
Complete replacement of old boiler. Very quick and efficient, no mess left. Couldn’t be happier.
Really happy with the work that has…
Really happy with the work that has been carried out they done everything by the book how it's should be. And very happy with explanation to the questions I had for the work and the boiler it self. We'll done thanks very much guys will definitely recommend your services to everyone
very satisfied
very satisfied. Prompt repsponse.Very good workmen - courteous and tidy. Well done.Diolch.
I was impressed by the work in general
I was impressed by the work in general, but particularly with the plumbing re-routing that was required.
Did the engineer locate his missing 'favourite spanner'? It has not turned up here.
The system seems to be working as it should.
Excellent Team
The Boiler Team were really excellent, talking us through all the options (for a new boiler) very clearly and showing us the benefits of certain products. Not pushy - felt like we were actually able to raise questions to figure out the best option for us, rather than being pushed down a certain route.
Having accepted the quote, they were quick to arrange installation which was carried out without issue. No problems since - I would happily recommend.
Very efficient and quick installation…
Very efficient and quick installation of my new boiler and at good competitive price. Very happy.
Everything promised
Everything promised, installers Craig and kearon very professional, clean no mess would recommend there workmanship to everyone.Thanks the boiler team
WONDERFUL
The whole process of choosing, ordering and getting the boiler fitted was WONDERFUL - we had put up with a boiler that kept failing, sitting in a cold house was no fun. A friend recommended The Boiler Team - I rang, they came, the some else came and fitted the boiler (within 7 days) what more can I say?
WONDERFUL.
Boiler fitted within a week of quote
Boiler fitted within a week of quote , having been an electrician working in peoples houses I appreciated the speed and cleanliness by the fitters
Excellent sevice
Friendly and knowledgeable team
Friendly and knowledgeable, my boiler was installed with minimal fuss. Functions clearly explained and I'm very happy with my purchase.
excellent and professional service…
excellent and professional service colin and mike were great guys nothing to much trouble first class would highly recommend bhdavies
Reliable and efficient
Nothing was to much trouble,clean and tidy work place’
Caused zero disruption,I would most certainly recommend.
First class from start to finish
Clean and knowledgeable team very…
Clean and knowledgeable team very helpful .I would recommend this company . Thanks.
Excellent service and quality…
Excellent service and quality installation by the team I fully recommend the boiler team for all your gas needs
Simple process from start to finish.
Simple process from start to finish.
Excellent service from first visit to installation.
What an amazing company to do business with!
I just wanted to say a massive massive thank you to you and the team especially Colin who did my installation, what an amazing asset he is to your organisation, he is by far the most polite and courteous tradesman I have ever had in my home, an amazing job, kept me informed at every stage and cleaned up everywhere he went in my home without even asking. ( I think he has now got a taste for Yorkshire tea ) I tried to keep him well watered.
Please pass on my thanks to your bosses and the rest of the team for a job really well done!
Amazing and thank you
Excellent installation from the team
Excellent installation from the team , very friendly and the job was amazing guys thankyou very high quality I fully recommend the guys give them a call they will help you
Excellent Competent & Reliable Service
Called Boiler Team on Friday & new boiler fitted on Monday. Unfortunately after a few days there was a problem and I could not use the boiler on more than 50% power.
Called Boiler Team & they came back. The fault was diagnosed by them as a problem with the boiler & that the manufacturer would need to come out.
The manufacturer came out & said there was nothing wrong with the boiler & there was a problem with the time clock, pump & a valve.
Boiler Team came back & sorted everything out, but made no difference. Boiler still not working properly. Manufacturer came back out & said pipe work needed to be altered in airing cupboard.
Boiler Team came back & altered pipework. Problem still not rectified. So Boiler Team engineer decided to investigate the internal workings of the boiler. He quickly identified a faulty part, sorted it & immediately from that moment on the boiler has worked fine.
Well done Boiler Team. They were correct from the start that the problem was with the boiler.
I was beginning to worry I would end up in a situation where the Boiler Team & Manufacturer would be blaming each other & I would be left stranded, but the Boiler Team never gave up & sorted it.
Well done...highly recommended.
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