From quote to installation everyone we came into contact with was helpful and friendly. No hidden extras within the initial quote which was very competitive for our new boiler. The install team turned... See more
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Just had an upgrade install. The team were awesome, very professional, polite, courteous and worked clean as you go and left the property as though they hadn’t attended. Combi and radiators as recomme... See more
They have charged us as quoted without any hidden cost. The price is also very competitive. Paul has responded to us immediately and professionally based on our requirements. Our tenant had been su... See more
From start to finish the job was completed excellently. Paul came round had a look, gave some advice and within two weeks job was done- replacing boiler and 6 new radiators within two days. The worker... See more
Company details
Information provided by various external sources
The Boiler Team offers the most competitive boiler installation rates on the market. The Boiler Team install and service a large quantity of boilers which enables us to pass down discounted rates from the manufacturers directly to the customer. The Boiler Team offers new high efficiency A rated boiler installations, central heating systems including radiators, temperature controls, renewable alternatives, 24/7 emergency call outs and servicing / maintenance packages. The Boiler Team Ltd are a family run business with over 35 years' experience, remaining with the same ethos, adopt caring and ethical principles. We are here to help you get the most competitive rate, a fully qualified gas engineer will visit your property to carry out a survey and quotation adapted to you and your circumstances
Contact info
Unit 14, Baglan Energy Park, Port Talbot, SA12 7BR, Port Talbot, United Kingdom
- 0333 320 7800
- enquiries@boilerteam.co.uk
- boilerteam.co.uk
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Replied to 100% of negative reviews
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No problems job well done
No problems clean tidy team arrived at time as stated got on without interruption left everything clean and fully explained so really happy a job well done big thanks
Fast and efficient installation
Arrived on time
Arrived on time. Prepared and started the work quickly. Completed the work quickly. Explained the installation to me. Cleared up and left no problem
FIRST CLASS SERVICE
FIRST CLASS SERVICE from the guys at The Boiler Team,JOB WELL DONE,
Top marks for team job was done…
Top marks for team job was done satisfactory and hot water without hearing is brilliant the team got on with job in a professional manner and completed thank you
The guys travelled for 4 hours and got…
The guys travelled for 4 hours and got on with their job straight away. Worked hard as a team, polite and friendly and cleaned up after themselves. Communicated with me throughout the day about various things, like where the new boiler would be positioned compared to the old one, and would that be ok etc. A quick lunch unlike some tradesmen and back on with the job. Would happily recommend them. (Kris and Mike, from Swansea).
Boiler Team!!
I did not see a team come to fit a new boiler but just one lone engineer who did an excellent job. He was well organised and to my liking was equivalent to a whole team doing the same job.
Restored Faith in Humanity
For over a week I have been contacting various companies about installing a new Boiler that I purchase, one or two said they would; call me back but never did. others made appointments to come and see the work that had to be done but no show, one call me 3 Hours after he was meant to have turned up, to say he was on the way.
One thing the above people had in common they were all trying to sell me a boiler that they would then Install
The next Day I got a call from a Gentleman who wanted a bit more details on what was to be done, on giving him the information he said he would have the work done and gave a price. I was concerned about the Distance that they would be coming form, but on reading the reviews written by others, my mind was made up within a couple of Minutes.
Two days later 2 Engineers from the Boiler team turned up as arrange, (Chris and Lewis).
These Guys were absolutely Brilliant from start to finish, the only time they stopped was to tell me what was going to happen next (2 times)
The work was completed to a very High Standard and at lease 3 Hours quicker than expected, the price was also great, they then cleaned up what little mess they had made, and helped to unblocked a sink that was giving me trouble.
To any one considering having a boiler Fitted, then I would say you should give the Boiler Team a call, trust me they really are that Good.
A very happy Customer
Leon
East London
Effortless and stress-free from start…
Effortless and stress-free from start to finish. Highly recommend
Paul turned up at 8:30 on a Saturday…
Paul turned up at 8:30 on a Saturday morning to change our boiler to a combi boiler, very professional, very tidy had the whole job completed by 4pm ( I don't think he even stopped for a break !). Nothing was too much trouble for him , he answered all the questions I asked him and was very helpful.
Very helpful and explained all
Very helpful and explained all. Carried out an expert job and did a thorough clean up afterwards. Well done
Boiler was installed to a very high…
Boiler was installed to a very high standard by a very polite engineer with no mess
Excellent service, would recommend
Very quick service, from the date of enquiry to installation it was 10 days. The surveyor was very polite and explained a very thing well. The three fitters were very professional and fast at their work. Excellent problem solvers, and cleaned up after themselves. The fitters explained how to use the boiler and made sure I understood everything before they left.
A quick and efficient service provided…
A quick and efficient service provided in the installation of my replacement boiler, I would have no hesitation in recommending the team who installed my boiler to anyone.
Very helpful and polite
Very helpful and polite. Cleaned up after installation and explained boiler and nest thermostat clearly. Would definitely recommend to friends.
Quick and excellent service
Quick and excellent service. Well Welldone.
Excellent price and service
I had my new boiler installed for my rental property and very happy with the service I have received. Craig communicated with me through out from the beginning to the end. The tenants are happy. The price is very competitive as well. I definitely would recommend boiler team to anyone who are looking a boiler replacement.
First class service
First class. On time, very honest with professional guidance and superb customer service.
Excellent service
Excellent service. Genuine honest opinion. Craig gave extremely good service. Friendly and humble person. Works carried out to the highest standard at a very competitive price with excellent follow up. Left nothing to be concerned or worry about. No hesitation in recommending Boiler Team to anyone looking to change Boiler
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