From quote to installation everyone we came into contact with was helpful and friendly. No hidden extras within the initial quote which was very competitive for our new boiler. The install team turned... See more
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Just had an upgrade install. The team were awesome, very professional, polite, courteous and worked clean as you go and left the property as though they hadn’t attended. Combi and radiators as recomme... See more
They have charged us as quoted without any hidden cost. The price is also very competitive. Paul has responded to us immediately and professionally based on our requirements. Our tenant had been su... See more
From start to finish the job was completed excellently. Paul came round had a look, gave some advice and within two weeks job was done- replacing boiler and 6 new radiators within two days. The worker... See more
Company details
Information provided by various external sources
The Boiler Team offers the most competitive boiler installation rates on the market. The Boiler Team install and service a large quantity of boilers which enables us to pass down discounted rates from the manufacturers directly to the customer. The Boiler Team offers new high efficiency A rated boiler installations, central heating systems including radiators, temperature controls, renewable alternatives, 24/7 emergency call outs and servicing / maintenance packages. The Boiler Team Ltd are a family run business with over 35 years' experience, remaining with the same ethos, adopt caring and ethical principles. We are here to help you get the most competitive rate, a fully qualified gas engineer will visit your property to carry out a survey and quotation adapted to you and your circumstances
Contact info
Unit 14, Baglan Energy Park, Port Talbot, SA12 7BR, Port Talbot, United Kingdom
- 0333 320 7800
- enquiries@boilerteam.co.uk
- boilerteam.co.uk
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Replied to 100% of negative reviews
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I am so pleased with the job that has been done
I am so pleased with the job that has been done.I wouldn’t hesitate to recommend them . Brilliant !
These people installed a Weissman…
These people installed a Weissman boiler in April 2017. Boiler developed a leak in December due to a seal that had been 'pinched'. It was a week before Christmas. Repeated calls to them with no response. I was without heating & running water until 30/12/17 & had to use my home insurance to repair the seal. THEY NEVER RESPONDED TO MY CALLS. It gets worse, I asked them to replace my shower which they said could be done. Two guys came from London to Reading to do the job. These guys did not provide me with the part p certificate of installation. I went to ELECSA who told me they were not registered with them. I have still not got the part p. I had to chase Boiler team to supply me with the certificate of installation for the boiler & had to go to Gas Safe at Basingstoke to raise a complaint against them. I got the certificate dated 06/02/2018 ( 10 months after installation) This certificate of installation by a registered gas fitter is required by Reading Borough Council Building control. Very unhappy with this outfit. I should have used a local gas installer .You live & learn. Be very aware.

Reply from Boiler Team
excellent service and workmanship
Came to our property (in Shropshire) less than 24hours of the initial call for a brand new boiler fitting.
Prompt and curteous gents despite me being a bit of a morning grouch and having a “diva moment”!
The Zanussi boiler was installed in less than 3 hours, radiators were flushed and checked and all areas were left clean and tidy before the simple paperwork was completed and certificates issued.
Now We have a nice toasty house plus running hot water (we haven’t used the hot tap for approx 3 years) and I couldn’t be more happy.
Excellent service from the initial call to the completion of the work.
Couldn’t fault them whatsoever.
I would highly recommend this company
I would highly recommend this company, they were very professional and very clean and tidy, i didnt know they had been here. They were very puctural with time keeping and very quick in getting started on taking the old boiler off, all new pipes from the new boiler very neat and tidy. Again i would highly recommend this company.
Colin Selway
Colin Selway, the engineer that fitted our boiler was first class, did a good clean job and explained everything very well, would recommend
The sales team was good but the…
The sales team was good but the engineer who come and installed the boiler and the radiator was “ EXCELLENT “ they have showed to us how to use the boiler , they left our house clean and tidy .
Highly recommended.
Friendly and professional installation…
Friendly and professional installation team
Paul and his apprentice did a superb…
Paul and his apprentice did a superb job very quick clean and professional Thankyou
excellent servies plumers very good and…
excellent servies plumers very good and tidy
Outstanding and professional service.
A very professional and competent service from the initial survey through to the fitting and commissioning of the new boiler. The team who carried out the work were first class, polite and cheerful throughout. The work started and completed on time and all work areas were left in a clean state.
I would have no hesitation in recommending this company to anyone looking for a new boiler.
Excellent job
Excellent job, very good technicians and value for money. Highly recommend
The gentlemen were very efficient and…
The gentlemen were very efficient and very polite. All questions were accommadated and answered professionally.
Very quick and efficient install really…
Very quick and efficient install really nice his as well
left all very clean and tidy I would not of known they had been except for our lush new boiler
Very happy with the speed and…
Very happy with the speed and efficiency of the company, would recommend
Efficient and friendly boiler installation
New Zanussi boiler fitted quickly and efficiently. Friendly installation team. Little disruption and left the place clean when finished.
Fantastic service from start to finish
Fantastic service from start to finish. Paul and the Boiler Team were professional, courteous and informative throughout the whole process. Extremely happy and highly recommended - thanks guys
The team we had from Ignite Gas Heating…
The team we had from Ignite Gas Heating Ltd were an excellent team. From the time we phoned to have someone to come out and check about installing the boiler to getting a quote and then them coming out to installing the boiler was only a week. The team worked really hard and after it was installed went over everything with me and my husband. They also took the old boiler away, and cleared up after themselves.
Excellent professional work
Excellent professional work. Communication was excellent and so was the standard of work.
Great service & fantastic prices
Excellent service and really competitive rates. Even replaced a problematic macerator for me! Thanks a lot Paul and Co.
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