I cannot speak highly enough of Amy and the team at Simply. From start to finish, they are an absolute pleasure to deal with — professional, responsive, and genuinely caring about their customers. The... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great overall experience. Very prompt response to emails whether its an enquiry or order. Good quality products, Great price and delivery very quick! If an issue occurs, dealt with immediately wi... See more
Company replied
One of the nicest and most professional companies we've had the pleasure of dealing with. Things don't always go right - that's part and parcel of business - but IBC are so easy to raise issue... See more
Company replied
I contacted IBC simply via their website contact page about a problem I’d had with a purchase made through a third party. I had a very courteous and positive response the next working day and they... See more
Company replied
Company details
- Catering Food and Drink Supplier
- Beverage Distributor
- Food and Beverage Exporter
- Food Manufacturer
- Manufacturer
Written by the company
IBC Simply has become Bold Foods, a name that captures our ambition, our brands and the future we’re building. We’ve spent over 25 years shaking up beverages in foodservice. Now, we’re going bigger: a one-stop concept-to-creation partner for the UK food and drink industry and beyond. We’re shaking up syrups, toppings, sauces and more - made for coffee shops, caterers, restaurants, online retailers and ambitious food businesses worldwide. But we don’t just supply products. We develop them, test them, refine them, manufacture them, pack them and distribute them. All with trend-led thinking, practical know-how and a team that knows how to move fast. As part of Delightful Food Group, and alongside March Foods, we offer expertise from insight and product development right through to co-manufacturing and co-packing at scale. So, whether you’re building a product range, refreshing a menu or looking for your next big foodservice innovation, we’re ready. Why be regular when you can be Bold? We create. We elevate. We innovate.
Contact info
Bank House, Primett Road, SG1 3EE, Stevenage, United Kingdom
- 08006895128
- hello@boldfoods.com
- boldfoods.com
4.8
Excellent
118 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Bold Foods
Hi Damiano,
Thank you for taking the time to share your experience with IBC Simply, we really appreciate it.
It's great to hear that you're happy with the service you received.
We look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
Great company
Great company , Great products and Great support from the team!
May 11, 2026
Unprompted review
Reply from Bold Foods
Hi Oliver,
We're really pleased to hear that you're happy with both the service received from the team, and the products purchased.
Thanks for taking the time to share your experience, we really appreciated it!
Best wishes,
The IBC Simply Team
I cannot speak highly enough of this lot
I cannot speak highly enough of Amy and the team at Simply. From start to finish, they are an absolute pleasure to deal with — professional, responsive, and genuinely caring about their customers. The quality of their service perfectly matches the outstanding quality of their products, which is something you don’t come across often. In all my years, they are by far one of the best suppliers I’ve ever had the pleasure of working with. Everything is handled with ease, efficiency, and attention to detail — simplicity at its very best. Highly recommended
May 7, 2026
Unprompted review
Reply from Bold Foods
Hi Jason,
Thank you for taking the time to share your experience!
We're thrilled to hear that you were so happy with not only our products, but the service received. The team pride themselves on their excellent customer service, so we'll pass this message on.
We look forward to speaking with you again soon!
Best wishes,
The IBC Simply Team
Awesome products and fast service 5*
March 30, 2026
Reply from Bold Foods
Hi Neil,
Thank you for your feedback!
We're really happy to hear that you're pleased with the service and products you received. Look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
Reply from Bold Foods
Hi Caroline,
Thank you for your feedback! We're so pleased to hear that you're happy with the service received and we look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
1234
1. Fast reacting and great comunication!
2. Helpfull with sending the PO back for confirmation
3. Adjusting the things for us in our favour
Thank you very much!
March 4, 2026
Reply from Bold Foods
Hi there,
Thank you so much for this feedback, we're really grateful! It's great to hear you were pleased with the service received and we look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
Great overall experience.
Great overall experience.
Very prompt response to emails whether its an enquiry or order.
Good quality products, Great price and delivery very quick!
If an issue occurs, dealt with immediately with no issue.
Ordered from IBC simply now at least 5-6 times and would highly recommend their products and services.
January 26, 2026
Unprompted review
Reply from Bold Foods
Hi there,
Thank you for your amazing feedback! We're so pleased to hear that you're happy with the products purchased and the service received from us.
We look forward to speaking with you again soon!
Best wishes,
The IBC Simply Team
Great service and on time
January 16, 2026
Reply from Bold Foods
Hi Brian,
Thank you for your feedback!
We're really pleased to hear that you were happy with the service received and we look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
Great & excellent service 24/7
Great & excellent service 24/7. Outstanding products for every business. We love being partner of you since 2009. Thanks for everything. Yours Tom - Germany
November 11, 2025
Reply from Bold Foods
Hi Thomas,
Thank you for your great feedback! We're thrilled to hear that you're consistently happy with the service you're provided.
We value you as one of our longest standing customers and look forward to speaking with you again soon!
Best wishes,
The IBC Simply Team
All good as ordered
October 1, 2025
Reply from Bold Foods
Hi Peter,
Thank you for your feedback!
We're thrilled to hear you were happy with your order and the service received!
We can't wait to speak with you again soon.
Best wishes,
The IBC Simply Team
Resolved issues quickly
Even when there were issues with stock being missed, they resolved it really quickly and at their own expense.
September 12, 2025
Unprompted review
Reply from Bold Foods
Hi Jo,
Thank you for leaving your feedback!
Firstly, we would like to sincerely apologise that you experienced some issues with your order. That certainly isn't the service we aim to offer to our customers and it's disappointing to hear this happened.
Despite this, we're glad to hear that the issue was quickly resolved to your satisfaction. We look forward to speaking with you again soon!
Best wishes,
The IBC Simply Team
Was short delivered on my initial…
Was short delivered on my initial wholesale delivery but the shortfall was redressed within 24 hours.
Can't ask for better than that.
September 2, 2025
Reply from Bold Foods
Hi there,
Thank you for sharing your experience!
We're disappointed to hear there were some issues with your order, that's not the service we want to offer to our customers and we're sorry to hear this happened.
Despite this, we're glad to hear that the issue was quickly resolved to your satisfaction. We look forward to speaking with you again soon!
Best wishes,
The IBC Simply Team
Quick delivery
July 29, 2025
Reply from Bold Foods
Hi there,
It's great to hear that you were happy with the service you received with your order.
Thank you for taking the time to share this feedback and we look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
Amazing all round thank you from team…
Amazing all round thank you from team zidanes x
August 5, 2025
Unprompted review
Reply from Bold Foods
Hi Sohail,
Thanks for getting in touch and leaving this feedback. We're thrilled to hear that you were happy with the service received.
We look forward to speaking with you again soon!
Best wishes,
The IBC Simply Team
Fab service by phone and delivery
Great communication when discussion what products were right for us and what is trending at the moment.
Delivery was quick to receive. Will definitely buy from them again.
June 30, 2025
Reply from Bold Foods
Hi there,
Thank you for taking the time to share your experience, we really appreciate it!
We're pleased to hear that you were happy with the service received. We always try to take some time to talk through customer's needs with them to ensure they are getting products which are relevant to them.
We're looking forward to speaking with you again soon!
Best wishes,
The IBC Simply Team
Excellent service and great quality…
Excellent service and great quality sauces.
June 17, 2025
Unprompted review
Reply from Bold Foods
Hi Simon,
Thank you for taking the time to share your experience! We're really pleased to hear that you're happy with everything and we look forward to speaking to you again soon.
Best wishes,
The IBC Simply Team
Reply from Bold Foods
Hi Nick,
We're really pleased to see that you're happy with the service you received, and appreciate you taking the time to share your feedback.
We look forward to speaking with you again soon.
Best wishes,
The IBC Simply Team
Excellent service
Excellent service from Connie as always! Helped us out with an unexpected scheduling/production issue and we managed to carry on as planned thanks to her.
May 13, 2025
Unprompted review
Reply from Bold Foods
Hi Jack,
We're really pleased to see this amazing feedback, thank you for taking the time to share! It's great to hear that you're happy with the service received.
Best wishes,
The IBC Simply Team
Wonderful Company
We've been working with IBC for years! Such a lovely company to deal with and very friendly and helpful staff.
May 1, 2025
Reply from Bold Foods
Hi there,
Thank you so much for your great feedback, we really appreciate it! We love hearing such feedback from our customers and are thrilled to hear you're happy with the service received.
We look forward to hearing from you soon!
Best wishes,
The IBC Simply Team
Great service and product.
April 23, 2025
Unprompted review
Reply from Bold Foods
Hi Sanj,
Thanks so much for your feedback! We're delighted to hear that you're happy with the service and products you received from us.
Best wishes,
The IBC Simply Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.