BOLIAReviews 

1,566
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We visited the Brussels store at Avenue Louise. The brand delivers elegant pieces with high quality and, despite prices being at the higher end, Bolia provides very good value for money. A special sh... See more

Company replied

Rated 5 out of 5 stars

Great experience in the Zurich Shop with Matt, super attentive advisor in our choice. We could not only tailor the couch to our needs with great advice, but also take advantage of delivery in France a... See more

Company replied

Rated 5 out of 5 stars

Alexandra was so helpful with our order, and made the effort to contact us directly and inform us we had missed a discount. She then re-ordered quickly and politely. This has definitely made us want t... See more

Company replied

Rated 5 out of 5 stars

I found the store to be beautiful and uncluttered. Service was helpful, without being obtrusive. They accommodated the fact that I am often out of the country and needed my delivery to be between sp... See more

Company replied

Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Furniture Accessories
  4. Living Room Furniture Store
  5. Outdoor Furniture Store
  6. Sofa Store

Written by the company

Bienvenue chez Bolia. Un univers design scandinave inspiré par la nature changeante qui nous entoure. Nos modèles design sont conçus par des designers reconnus dans le monde entier et fabriqués à la main par les ébénistes les plus compétents à partir des matériaux les plus durables et de la meilleure qualité. Un design intemporel créé sur mesure spécialement pour vous et pour durer pendant plusieurs générations.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,566)

458 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bolia is both quality products and excellent customer care

At Bolia they don't only sell quality products but the service is competent and customer care is top quality. We had to exchange the piece that we bought and Bolia was very welcoming and proposed a very fair offer which we took. We certainly will continue to use their products and services.

August 22, 2025
Unprompted review
BOLIA logo

Reply from BOLIA

We are happy to hear that you enjoyed your experience here at Bolia. Thank you very much for this positive feedback, it's much appreciated!
Best Regards,
Elisabeth, BOLIA

Rated 5 out of 5 stars

Can only recommend

Can only recommend, great quality, service, knowhow

August 14, 2025
Unprompted review
BOLIA logo

Reply from BOLIA

We are happy to hear that you enjoyed your experience here at Bolia. Thank you very much for this positive feedback, it's much appreciated!
Best Regards,
Elisabeth, BOLIA

Rated 5 out of 5 stars

At Bolia they sell first quality…

At Bolia they sell first quality material. I love the earthly colors en the natural look of the furniture. I am very satisfied having bought at Bolia

August 1, 2025
Unprompted review
BOLIA logo

Reply from BOLIA

Hi Diederik,
Thank you for you comment. We are happy to hear that you love the Bolia universe. We hope to see you again soon.
Best regards, Randi /BOLIA

Rated 5 out of 5 stars

Thanks to Olivia

July 28, 2025
BOLIA logo

Reply from BOLIA

Hi Didi,

Thank your for your commet, we are happy that you were satisfied with the help you got. We hope to see you at BOLIA soon again.
Best regards, Randi

Rated 5 out of 5 stars

Very professional service

Beautiful products and staffs were very helpful and professional

May 26, 2025
BOLIA logo

Reply from BOLIA

Dear Dorcas,
Thank you for your review.
We're happy to read you've enjoyed our selection and staff at the Paris Sébastopol store and hope to see you soon at BOLIA again!
Best,
Aleksandra, BOLIA

Rated 5 out of 5 stars

Always great experience

Always great experience

May 15, 2025
BOLIA logo

Reply from BOLIA

Hi Dorothée,
I'm really happy to hear that you are satisfied with your experience here at Bolia. We hope to see you again very soon.
Best regards,
Elisabeth, BOLIA

Rated 5 out of 5 stars

Dream

It was very polite and understanding about my needs and wishes

April 1, 2025
BOLIA logo

Reply from BOLIA

Dear Beatriz,
Thank you for your comment. We are happy to hear that you had a good experience in our store and we hope to see you again soon.
Best regards, Randi/BOLIA

Rated 5 out of 5 stars

Fabulous

Wonderful sales consultant Giulia. Let’s ves all of my purchases. They were very detail oriented and the delivery and installation super easy

March 29, 2025
BOLIA logo

Reply from BOLIA

Bonjour,
Merci pour votre review.
Nous sommes heureux de lire que vous avez apprécié votre expérience dans notre nouvelle boutique de Boulogne-Billancourt et espérons vous revoir bientôt chez BOLIA.
Bien cordialement,
Aleksandra, BOLIA

Rated 5 out of 5 stars

Excellent service and products seem of…

Excellent service and products seem of high quality
We have ordered a couch and are looking forward to receiving it! Announced delivery time is quite acceptable 4-5 weeks

March 21, 2025
Unprompted review
BOLIA logo

Reply from BOLIA

Dear Mr. Baruteaud,
Thank you for your comment. We are have happy to hear that you found a sofa you like and we hope that you will enjoy it for many years to come.
Best regards, Randi /BOLIA

Rated 5 out of 5 stars

The service provided by Louis the…

The service provided by Louis the manager of the store in Ave Victor Hugo in Paris is truly exceptional.

Your products and style is very nice - but service makes the real difference !
😉👍

January 31, 2025
BOLIA logo

Reply from BOLIA

Hi,
Thank you for your feedback.
It is great to hear that the service in our stores surpasses our beautiful designs.
You are always welcome to visit us again some time.
Best regards, Randi /BOLIA

Rated 5 out of 5 stars

Excellent " Customer Care “

Excellent Customer Care.
We had a problem with the colour of a carpet, at all times they have given solutions to solve it.
Very friendly and always with a quick response.
I highly recommend the customer service, especially Randi and Szilvia for all their help.

December 20, 2024
Unprompted review
BOLIA logo

Reply from BOLIA

Dear Sonia,
Thank you for your review.
We're happy to read that you found our colleagues from Customer Care helpful.
I wish you a wonderful day!
Best regards,
Aleksandra, BOLIA

Rated 5 out of 5 stars

Top team for a complex delivery

Top team for a complex delivery. Reliable and real pros ! Quality of delivery team and customer service ++ 👍

November 23, 2024
Unprompted review
BOLIA logo

Reply from BOLIA

Dear Laurent-Guillaume,
Thank you for your kind words!
We're happy you're satisfied with our service as well as with your experience with us, and hope to see you at BOLIA again.
I wish you a wonderful day!
Best regards,
Aleksandra, BOLIA

Rated 5 out of 5 stars

Great place

Great inspiration, grear design, great staff

October 31, 2024
BOLIA logo

Reply from BOLIA

Dear Mr. Wallin,
Thank you for you comment. We are happy to hear that you enjoyed your visit in our store and that you like our designs. You are always welcome to visit our stores and look for inspiration for your interior.
Best regards, Randi/BOLIA

Rated 5 out of 5 stars

Thanks to bolia.com for his efficiency…

Thanks to bolia.com for his efficiency and kindness in the resolution of my problem.

October 14, 2024
Unprompted review
BOLIA logo

Reply from BOLIA

Dear Thierry,
Thank you for your review.
We're happy that you're satisfied with your experience with us and hope to see you soon at BOLIA!
Best regards,
Aleksandra, BOLIA

Rated 5 out of 5 stars

All is perfect

All is perfect

June 22, 2024
BOLIA logo

Reply from BOLIA

Hi, Thank you so much for your comment. We are happy to here that you had a great experience shopping at BOLIA. We hope to see you again soon.
Best regards, Randi/BOLIA

Rated 5 out of 5 stars

The sales lady Milla in Nice was very…

The sales lady Milla in Nice was very helpful we are very happy with our purchase. We like shopping with Bolia, it’s our favourite furniture store.

May 19, 2024
BOLIA logo

Reply from BOLIA

Hello, Thank you for your kind words. We are happy to hear that you enjoy our store and our products. You are always welcome to visit our stores. Best regards, Randi/BOLIA

Rated 5 out of 5 stars

Excellent experience

Excellent experience. The sofa arrived well, is as nice as in the shop, and communication was smooth all along. Thanks to Nazlu and client service who were excellent.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience in the Zurich Shop…

Great experience in the Zurich Shop with Matt, super attentive advisor in our choice. We could not only tailor the couch to our needs with great advice, but also take advantage of delivery in France and some perks along the way. And the online experience afterwards was seamless. Keep going like this !

November 27, 2023
BOLIA logo

Reply from BOLIA

Dear Quentin,
Thank you for your review.
We are really happy to read you had good experience at our store and hope you enjoy your new furniture.
We wish you a wonderful day!
Best regards,
Aleksandra, Bolia.com

Rated 1 out of 5 stars

Very disappointing website. Items not available.

Very disappointing website, and I would not count on purchasing from the website in the future. Things are offered that are not actually available nor will be available. Half of our order was cancelled, and we lost a black friday discount and an opportunity to buy at other places. The website should be updated to reflect what is actually being sold!

November 24, 2023
Unprompted review
BOLIA logo

Reply from BOLIA

Hi,
I'm sorry to hear that you had a bad experience with our website, and that half of your order was cancelled.
Unfortunately i can't comment on these specific items, since i need a name or an order number. Please contact us so we can look into your case.
Have a lovely day!
Best regards,
Elisabeth, Bolia.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look