Boligcenter Reviews 

Do not buy there!
We ordered two sun beds that arrived with defects: pieces wrongly designed which means we cannot bring the top of the sun beds up and down + there was a hole in one of the cushions.
After reporting a claim, it took their customer service more than a week to get back to us and instead of sending us new pieces, the solution they came up with this afternoon was to return the product with a pick up booked for tomorrow.
The sun beds are in our summer house and we are currently in Copenhagen so there is no way we can make it for the pick up. On top of this, the sun beds are already mounted with just that one piece missing and we’ve thrown away the packaging as we thought they would just send new pieces…
Boligcenter customer service is not reachable by phone and they have a 3 business day response time on email so they have now booked a pick up to our summer house for tomorrow without making sure that this was possible for us, and there is no way for us to let them know in time that nobody will be there. Totally ridiculous handling of the claim…
Why not just send the right pieces instead of making it so complicated for us and asking us to return the whole sun beds which we already mounted??
All in all terrible customer service. We just hope we can get this sorted ASAP so we can use the sun beds we bought. Right now it feels more like a scam than anything else.

Ordered with bolig center due to the variety of different furniture they sold. 3 of 4 pieces came badly damaged. Corners scuffed or bent, massive scratches across the boards, chunks missing out of the wood. The packing was also extremely beaten up. The remaining 1 had a small corner scuff that you wouldn't see due to how it's placed. I tried to get a refund on the 3 faulty pieces. I wasn't even willing to put them together considering how badly damaged they were, about 80% of the boards were damaged. Furthermore, I emailed bolig asking for a refund, showing them tons of photos of the damage. They replied about a week later about 2pm in the evening asking me to have all 4 of them all packed back up by tomorrow morning at 7am, so the post can come with labels and pick them up. I read this email around 6pm and was about to go on night shift and wouldn't be home in time or have time before work to pack up these packages, especially considering how broken the boxes they came in were. This was an extremely inconsiderate turn around they expected. Luckily, I was able to get a family member take the post labels for me. Over the next week I got them packed up and sent the 3 of the worst damaged furniture. I asked for a full refund on the 3 and a partial refund on the slightly damaged piece which was already assembled, and I was not going to spend my time disassembling it to send it off. I had told them this about 3 times via email, and it was ignored. They asked me why I sent only 3 packages and I explained again. Today I asked how long will it take to get a refund now I know they have received the packages. They are now claiming they are waiting to receive them. Yet I already know they have them due to them asking why they only received 3. I feel at this point they are just trying to stall refunding me, and I'm extremely frustrated. The amount of extra physical labor and stress this has caused. This exchange has been going on for about a month now. I highly recommend not ordering with this site even if they have a lot of variety, if anything comes broken you'll be battling with customer service to get your money back for broken products. If I don't receive the refund within a week,

Great customer support

reliable, fast and quality. all recommendations

Quick delivery and nice products, so big plus for that.
Howevere 2 of 4 of my products were damaged/broken. I couldn’t find any phoner number and have sent a complaint on mail and through the webform. Four work days later, and I have yet not recieved a reply. This is very frustrating as I need the product asap.

Made a large order, including some plantekasse, opbevaringskasse, udendørs loungesæt, 2 rose gates.
In the table with chairs, only chairs were delivered and no table!! There is no resolution after writing them twice. The set was 3500kr! I now see this is not the first time this happens. I hope for a resolution but maybe this is just a scam of sorts.

Er meget glad for at handle hos dem altid gode møbler og levering kan varmt anbefales.👍vh Jane.

Som forventet. Ingen problemer.

Super sted at handle

Super service

Boligcenter.dk is purely a scam. they source things from other places, old and discarded it seems. i got wall cabinet, completely old, swollen and since my handyman put the wall cabinet on wall, boligcenter is offering just dkk85 as refund, what a joke.

June, 8, 2024,
So far I hasn’t received further information about my case investigation since customer service replied me they were investigating my case with their supplier.
Nothing I can do BUT waiting.

May, 12, 2024.
Thanks for your quick reply from customer service. I am looking forward it.🙂🤝

Remarks today on May,11, 2024.
It is a good sign that I received an email reply from customer service 1 hour after I report my case in this platform yesterday (May,10, 2024). Today, I deleted accidentally my previous remarks about my report of the product in this platform. I add it below.

A Report on May,10, 2024.
I seriously doubt the product I bought from the online shop of boligcenter.dk. The product is: Shiseido White Lucent Illuminating Micro-Spot Serum. I was shocked when I found there was something like bad-yoghurt gatherings within the texture of the product. I don’t know if it is normal but I took a photo as a proof. I have used this product in 15 days since I received it. I already sent an email to customer service and so far I haven’t received a reply.

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stay away from this company. Even their server has malware that will send spam with phishing SMS right after you order something. I informed them but they wouldn't care less.

Super hurtig levering og god kundeservice.