As per agreement delivery must be at our doorstep but he put it on downstairs, we asked him to take it upstairs but he didn’t. It was totally unfair and unfriendly behavior
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See what reviewers are saying
I purchased some balcony furniture from vidaXL, and overall I am very satisfied with the product. The furniture looks great, was easy to assemble, and the quality is good for the price. The only fru... See more
In general it was a good experience, but the website could do a better job presenting more accurate pictures of the product. The colours were completely different, though that ended up being even b... See more
The prices on the website seem atractive, but the products take foever to arrive. Despite the fact that the delivery is not free (paid 79 kr), it has been over 22 days and the packege has not arrived... See more
3.6
Average
32K reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Super super
April 19, 2024
Fast, precise, reliable!
April 18, 2024
Be careful
Be careful! Bad product, no customer service
A month ago I have purchased mack up table on boligcenter.dk
Within a week the product was delivered in two deferent packages. It’s turns our that color of the spare parts doesn’t match. Also unfortunately for me the during assembling the table I learned that the quality of the product is so poor which I haven’t experienced in my entire life.
Spare parts was packed damaged already. Besides that table just falling apart while we was trying to collect it together and eventually the drawer won't open.
I decided that it is simply too much money I have paid to have basically garbage. Customer service won’t refund me money but would exchange for the new table. It has been a month since they haven’t manage to do it. Honestly I think I have been cheated
March 16, 2024
Unprompted review
Shopping experience fine
Shopping experience fine, and quick to send the product, but item is broken, 2nd time I have had this experience with Boligcenter
April 10, 2024
Bad experience
I'll just copy&paste my feedback to them and how they replied:
--
Product: Espalier
Shipping company: GLS
First of all, GLS is one of the worst companies I've experienced with online shopping. Other shops offer various shipping companies, I felt like I did not have any choice when making my order with you. I ended up with GLS which offers zero service, careless performance, and lack of tracking information. Secondly, the product assembly level is super difficult and creates a lot of inconvenience. In general, it is totally ok to assemble furnitures, but it should not put one through such rough time. Finally and most importantly, the product material is really cheap and fragile. It could easily cost 199kr. The appearance is poor, and each part also does not fit so precisely together. I did not expect highly or anything close to luxurious but I have to admit it is such a surprise (not in a good way) for my first time buying from your shop. It will most likely lead to the first and the only time, sorry to be frank. I wish it was possible to leave a review on the product purchased so I could warn others about it.
--
the reply:
Thank you for your inquiry.
We are very sorry if you have not been satisfied with shopping with us. It was certainly not our intention to give you a bad experience.
I will take your feedback on board for future improvement.
If there were any errors or damage to the product when you received it, please send pictures of it and we will investigate the matter.
I wish you a lovely day
April 10, 2024
The worst quality product.Asembly…
The worst quality product.Asembly instructions are wrong and product is verry cheap materials!
I regret that i spend money on that!
April 9, 2024
Cheap and ok
The delivery was very quick and smooth. The quality is poor, but I am aware this is how it goes with such low prices. The item arrived partially damage - some wooden parts were crushed. This did not affect the functionality and is not that much visible, therefore it was not worth the effort to raise a complaint.
April 5, 2024
God service
April 5, 2024
Great Quick service
Great Quick service, and the delivery guy was very polite and helpful 👍
April 4, 2024
Generally happy with the service
Generally happy with the service, but rather slow delivery ( I think this was the fault of GLS).
March 27, 2024
Very fast delivery it's perfect :) thank you
Very fast delivery my robot is working Well thank you very much 🙏🏻😀
March 22, 2024
Fantastisk flot og god hyndebox som er…
Fantastisk flot og god hyndebox som er god til at være en pakke postkasse
March 21, 2024
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