As per agreement delivery must be at our doorstep but he put it on downstairs, we asked him to take it upstairs but he didn’t. It was totally unfair and unfriendly behavior
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased some balcony furniture from vidaXL, and overall I am very satisfied with the product. The furniture looks great, was easy to assemble, and the quality is good for the price. The only fru... See more
In general it was a good experience, but the website could do a better job presenting more accurate pictures of the product. The colours were completely different, though that ended up being even b... See more
The prices on the website seem atractive, but the products take foever to arrive. Despite the fact that the delivery is not free (paid 79 kr), it has been over 22 days and the packege has not arrived... See more
3.6
Average
32K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super god service 👍 kan til hver en tid…
Super god service 👍 kan til hver en tid anbefale boligrenter.
March 13, 2024
Det er for dårligt at jeg ikke kan få…
Det er for dårligt at jeg ikke kan få kontakt på telefon at alt skal foregå på mail
Det er for indviklet at bestille retur label
March 13, 2024
Elsker at shoppe her✅✅✅✅✅
March 10, 2024
I have order two times from their…
I have order two times from their website, both time received broken products.
March 9, 2024
Very bad quality. Avoid!
Very bad quality TV table. The box arrived with VidaXL logo. As other reviewers have also said, we would never have purchased if we knew that we were actually buying from VidaXL.
Item is not as good as in the pictures. Bad assembly instructions, one part missing, ok it was on the rear side of the table so we continued with the assembly. But when assembled, the drawers are stiff to open & close and not well aligned, drawer fronts hanging too low. For a new TV table it looks like it is already falling apart. The whole thing is just bad design. mdf plates with plastic woodgrain coating. Assembling this monstrosity between my husband and I, nearly resulted in divorce! Avoid this shop.
March 8, 2024
Unprompted review
Fast delivery og good quality.
March 5, 2024
Great service and competitive price
I ordered with them some roof painting that was shipped from Spain and in a week time arrived perfectly at home.
March 7, 2024
These party wings arrived
These party wings arrived, a day after i should have used them. Maybe i will be lucky, to use them another time. Very colourful, and fun
March 5, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.