Brian Conway - Travel Advisor Reviews 153

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Brian makes booking a breeze ! just throw the dates and locations through and he was back to me quickly with a great few options, even for a seasoned self booking P1 it was just far easier to get Bria... See more

Company replied

Rated 5 out of 5 stars

Always helpful in planning for the trip. And invaluable if things go wrong. Had one leg of my recent trip cancelled just before the scheduled boarding time - I was waiting to hear about rebooking, alo... See more

Company replied

Rated 5 out of 5 stars

Brian is an absolute fountain of knowledge and wisdom when it comes to getting the best fares at the best prices! He engineered an amazing itinerary for me at a cost far lower than I could have found... See more

Company replied

Rated 5 out of 5 stars

I Contacted Brian Conway after i had 5 flight cancellations returning to Australia. He got me a last minute flight within hours of contacting him. He was very helpful answered all of my questions and... See more

Company replied

Company details

  1. Travel Agency

Written by the company

Brian specialises in planning fantastic trips suited to each client’s needs and knows how to deliver great value and, most importantly, unique experiences. He is highly regarded by corporate clients and with good reason. When there are strict business requirements to meet, Brian handles travel planning in an efficient and professional manner. With clients across many industry sectors including sports, medicine, education, the arts, property, engineering, commerce and retail trade, Brian personalizes every trip with an eagle eye for detail ensuring his clients' travel arrangements surpass their expectations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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Rated 5 out of 5 stars

Brian has helped me get tickets since…

Brian has helped me get tickets since Covid.
Great service
The Best
Always gets back promptly.
Kind and organized assistance when medical matters hapoened

May 21, 2025
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Reply from Brian Conway - Travel Advisor

Thanks so much Jill. It’s always great working with you on your trips and hearing all the stories. Safe travels!

Rated 5 out of 5 stars

Brian booked my fares and then I needed…

Brian booked my fares and then I needed the dates changed. Not a problem. However I had to have more changes. Brian was able to organise a totally new fare with the new dates just a few days away from when I needed to travel. I am very happy with his helpful, good service and advice.

May 13, 2025
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Reply from Brian Conway - Travel Advisor

Thanks for the kind review. Travel plans can change quickly, so I’m glad I could help get everything promptly sorted for you. Always here if you need anything else.

Rated 5 out of 5 stars

Helpful and responsive

Brian was at all times helpful and quick to respond. He was able to organize multiple flights on one ticket, something that I would have found quite difficult to do without his assistance.

May 5, 2025
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Reply from Brian Conway - Travel Advisor

Thanks for the great feedback HH. I’m glad I could make the process easier and take the hassle out of booking. Always happy to help with the tricky stuff.

Rated 5 out of 5 stars

Brian Conway has been a wonderful…

Brian Conway has been a wonderful travel agent for me. Attention to detail amazing.

March 25, 2025
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Reply from Brian Conway - Travel Advisor

Thanks for your kind comments Julia. It was a pleasure working with you.

Rated 5 out of 5 stars

We had a week in Vietnam

We had a week in Vietnam. Our itinerary was a perfect combination of organisation and relaxation. We didn’t have to worry about transport and our guides at selected sites were pre booked. Each guide was informative in a way that suited us and had a nice balance of facts and pride in their country. The hotel was what I had asked for and was very hospitable.
We had a great time and would definitely get Brian to organise our next trip.

March 31, 2025
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Reply from Brian Conway - Travel Advisor

Thanks for your comments Tina. I’m happy to hear the balance of sightseeing and downtime worked well for you. Sounds like the guides made a strong impression too — they love sharing their culture in a personal way. I’ll be here whenever you’re ready to travel again.

Rated 5 out of 5 stars

Brian has a high level of professionalism and travel knowledge.

Brian was a pleasure to work with. He demonstrated a high level of professionalism throughout the entire process and exhibited extensive knowledge of holiday destinations and accommodation options.

I would not hesitate to work with Brian again and highly recommend his services.

March 28, 2025
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Reply from Brian Conway - Travel Advisor

Thanks CT for this great review, always a pleasure working with you!

Rated 5 out of 5 stars

Perfect Travel Advisor

Brian is efficient, knowledgeable and really understands what you're looking for when you plan travel.

March 24, 2025
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Reply from Brian Conway - Travel Advisor

Thanks for your feedback and ongoing support. Its great working with you on a corporate and personal level.

Rated 5 out of 5 stars

Very professional and comprehensive…

Very professional and comprehensive service for the client. Always happy with Brian's proposals on trip solutions . Thank you Brian, keep up the good work.

March 7, 2025
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Reply from Brian Conway - Travel Advisor

Thanks for your kind words an your ongoing support. Its always a pleasure assisting with your travel arrangements.

Rated 5 out of 5 stars

Always available to sort out my travel…

Always available to sort out my travel arrangements!!!
Super organised and helpful.

March 12, 2025
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Reply from Brian Conway - Travel Advisor

Making travel easy and stress free is my goal, and I appreciate your ongoing support. Always here to assist when you next travel.

Rated 5 out of 5 stars

Great boutique travel agent

Great boutique travel agent! Knowledgable and an IATA accredited agency. Personable and efficient.

February 19, 2025
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Reply from Brian Conway - Travel Advisor

Thank you for your kind words! Look forward to working with you when you next travel.

Rated 5 out of 5 stars

Hadn’t used a travel agent in years

Hadn’t used a travel agent in many years but decided to use Brian for booking flights to and from Europe - not disappointed.

February 3, 2025
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Reply from Brian Conway - Travel Advisor

Thanks for trusting me with your travel plans! I’m glad I could make the process smooth and stress free.

Rated 5 out of 5 stars

Great package

Great package. Brian listens and adjusts as needed. Very thorough. Like the package. The ultimate test will come when we do the actual travel.

January 19, 2025
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Reply from Brian Conway - Travel Advisor

Thanks for your positive feedback and wishing you a wonderful holiday.

Rated 5 out of 5 stars

Exceptional Travel Planning and Execution by Brian at Bonaventure Travel

Up until recently we always planned our trips ourselves however, I recently had the pleasure of liaising with Brian at Bonaventure Travel for two significant trips, and I couldn’t be more satisfied with his services.

Firstly, Brian meticulously planned a trip to Italy and Switzerland for two ladies travelling alone. His communication throughout the planning process was exemplary, ensuring that every detail was covered with a focus on safety and convenience. From selecting the best routes to recommending safe accommodations, Brian’s approach made us feel secure and well-cared for throughout our journey.

More recently, Brian organised an extensive trip for our family of 12, spanning three generations, to New Zealand. This trip involved driving from the North Island to the South Island, and Brian took care of every aspect with remarkable precision. He arranged the best accommodations at each stop, ensuring comfort and convenience for everyone. The hire cars were ready and waiting, and the wake-up times were reasonable, allowing us to enjoy our vacation without feeling rushed.

What truly stood out was the seamless execution of both trips. There were no hiccups whatsoever, thanks to Brian’s thorough planning and attention to detail. Even up to the day before our departure, I had complete trust in Brian’s capabilities and left all the planning in his hands. His dedication and expertise ensured that both trips were memorable and stress-free.

I highly recommend Brian at Bonaventure Travel for anyone looking to plan a trip, whether it’s a solo adventure, a family vacation, or anything in between. His professionalism, communication skills, and meticulous planning make him an invaluable asset to any travel experience.

January 2, 2025
Unprompted review
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Reply from Brian Conway - Travel Advisor

Wow! Thank you so much for your kind words and for sharing your experience. I’m thrilled to hear that both your trips to Italy, Switzerland, and New Zealand went smoothly, and that the attention to detail helped make them stress-free and memorable for you and your family. We take great pride in providing personalised service, and it’s wonderful to know we were able to exceed your expectations. We look forward to assisting you with your future travel plans!

Rated 5 out of 5 stars

Best travel planner ever!

Best experience ever with Brian booking a very in depth trip through Norway including trains, transfers, hotels, experiences, everything planned out beautifully and communicated to me and I had a detailed itinerary with all the plans, vouchers, flight details etc that I needed at my fingertips. He communicates promptly, anticipates scenarios I wouldn’t have even thought of and as a result the trip worked like clockwork. Would never book any other way again. Brian thinks of every last detail and makes it completely stress free. Honestly think he is a travel genius. Have recommended his services to so many people who have all sung his praises afterwards. Could not recommend more highly.

December 29, 2024
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Reply from Brian Conway - Travel Advisor

Thank you so much for your incredible feedback and referrals! It was a pleasure helping plan your trip through Norway, and I’m thrilled to hear that everything ran smoothly—looking forward to hearing all about it.

Rated 5 out of 5 stars

Efficient and professional

Efficient and professional. Couldn't fault anything and we had a fantastic trip.

December 6, 2024
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Reply from Brian Conway - Travel Advisor

Thanks for your comments, pleasure working with you.

Rated 5 out of 5 stars

Attention to detail

Brian has a very friendly and professional manner, always going above and beyond when addressing a request. I really appreciate Brian’s prompt responses and attention to detail making the process smooth, stress-free and enjoyable.

November 10, 2024
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Reply from Brian Conway - Travel Advisor

Thanks for this great review, pleasure working with you again. 😀

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