Brian Conway - Travel Advisor Reviews 153

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Brian makes booking a breeze ! just throw the dates and locations through and he was back to me quickly with a great few options, even for a seasoned self booking P1 it was just far easier to get Bria... See more

Company replied

Rated 5 out of 5 stars

Always helpful in planning for the trip. And invaluable if things go wrong. Had one leg of my recent trip cancelled just before the scheduled boarding time - I was waiting to hear about rebooking, alo... See more

Company replied

Rated 5 out of 5 stars

Brian is an absolute fountain of knowledge and wisdom when it comes to getting the best fares at the best prices! He engineered an amazing itinerary for me at a cost far lower than I could have found... See more

Company replied

Rated 5 out of 5 stars

I Contacted Brian Conway after i had 5 flight cancellations returning to Australia. He got me a last minute flight within hours of contacting him. He was very helpful answered all of my questions and... See more

Company replied

Company details

  1. Travel Agency

Written by the company

Brian specialises in planning fantastic trips suited to each client’s needs and knows how to deliver great value and, most importantly, unique experiences. He is highly regarded by corporate clients and with good reason. When there are strict business requirements to meet, Brian handles travel planning in an efficient and professional manner. With clients across many industry sectors including sports, medicine, education, the arts, property, engineering, commerce and retail trade, Brian personalizes every trip with an eagle eye for detail ensuring his clients' travel arrangements surpass their expectations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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Rated 5 out of 5 stars

Thank you to Brian Conway at…

Thank you to Brian Conway at Bonaventure Travel for helping arrange our holiday to Japan. He was incredibly patient and flexible with all the adjustments to flight dates we requested and handled our questions with detailed and thoughtful answers. Brian genuinely cares about creating the best experience for you

November 11, 2024
Unprompted review
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Reply from Brian Conway - Travel Advisor

Thanks for your review Chris. I hope you have a great holiday! 👍

Rated 5 out of 5 stars

Just leave it with Brian

Brian makes everything travel related efficient and easy. He provides choice and facilitates the best option for you based on a wealth of experience.
Would highly recommend leaving the leg work to him.

September 30, 2024
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Reply from Brian Conway - Travel Advisor

Thanks for your comments PK! Helping you find the best options and taking the stress out of travel planning is always my goal. Looking forward to assisting you again in the future!

Rated 5 out of 5 stars

Impeccable Service from Brian at Bonaventure Travel

Brian from Bonaventure Travel absolutely made our family holiday. We hadn’t travelled overseas post covid and he was incredibly helpful, organised and patient with me and my myriad of questions and changes from the get go. Brian organised an itinerary we couldn’t have organised ourselves with multiple legs and combinations. When flights got cancelled, missed and delayed Brian and the whole on call team at Bonaventure were right on top of it for us. I recommend him to everyone I know!!

July 13, 2024
Unprompted review
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Reply from Brian Conway - Travel Advisor

Thankyou so much for your wonderful review and for sharing your experience! It was truly my pleasure to assist with your family holiday, especially as international travel can feel a little daunting after such a long break.

As you experienced, one of the key benefits of working with an experienced travel agent is the ability to navigate complex itineraries and ensure every detail is covered - from planning multi-leg trips to addressing unexpected disruptions like flight cancellations or delays. My goal is always to make your travel as seamless and enjoyable as possible, and I’m thrilled that you felt supported every step of the way.

I look forward to helping you plan your next adventure! Again, thankyou for your trust and kind words.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, clear, concise and efficient.Gives confidence with his knowledge.

August 29, 2024
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Reply from Brian Conway - Travel Advisor

Thanks for your kind words Tony. Its great working with you.

Rated 5 out of 5 stars

Proactive and invaluable in fixing travel problems

Always helpful in planning for the trip. And invaluable if things go wrong. Had one leg of my recent trip cancelled just before the scheduled boarding time - I was waiting to hear about rebooking, along with the rest of the full flight worth of passengers. However, Brian got an alert at the same time I did. He called me to tell me he was rebooking me on the next flight. This had me sorted out well before Qantas got around to anyone and even kept me in my original travel class, making my original connections.

August 16, 2024
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Reply from Brian Conway - Travel Advisor

Thanks Christine, I'm glad everything worked out in the end.

Rated 5 out of 5 stars

Professional service with a personal touch

We found the service provided by Brian in our recent flight and hotel booking including to Bali, Melbourne and Cairns to have been top-class. What made this service stand out was the personal insights Brian provided based on his own experiences, and as a result all aspects of our travel were excellent and authentic. Brian's communications with us on phone and email were exemplary and we would like to thank him for his expert guidance and friendly persona. There was just one issue with our final flight from Cairns to Perth where we were asked to pay for luggage with Jetstar which had already been included in the ticket price. Otherwise, everything was smooth and seemless.

July 18, 2024
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Reply from Brian Conway - Travel Advisor

Roisin, thanks for your kind comments. Im sorry to hear the airport staff misinformed you. I have investigated your query with the airline and will contact you directly with those findings.

Rated 5 out of 5 stars

Brian is brilliant!

Brian was an absolute pleasure to deal with. Extremely helpful, knowledgable and prompt replies. Going above and beyond to make our trip truly memorable. Highly recommend Brian.

June 25, 2024
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Reply from Brian Conway - Travel Advisor

Thankyou! I'm glad you had a memorable holiday.

Rated 5 out of 5 stars

Trip to France

I had an excellent experience with Brian. The communication process was outstanding, ensuring I was informed in detail every step of the way. Brian is incredibly knowledgeable about destinations and options which helped me make informed decisions. His resourcefulness in finding suitable deals and accommodations made my trip planning smooth and enjoyable,

June 19, 2024
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Reply from Brian Conway - Travel Advisor

It was my pleasure. Thanks for reaching out and have a great holiday!

Rated 5 out of 5 stars

Above and beyond

Above and beyond! Brian has taken all the hassle out of our upcoming trip. Bookings, itineraries, suggestions…
This is the second time he’s organised us.
We’ll use his expertise again!

June 7, 2024
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Reply from Brian Conway - Travel Advisor

Thanks Rich, have a great holiday!

Rated 5 out of 5 stars

Brian was extremely helpful

Brian was extremely helpful, he found a cheap business flights, advised me how to select my dietary requirement and made the whole process easy.

May 29, 2024
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Reply from Brian Conway - Travel Advisor

Thanks, it was a pleasure assisting you.

Rated 5 out of 5 stars

Brian is so professional

Brian is so professional, his ability to source the best flight for my individual needs is awesome. Thank you so much

May 9, 2024
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Reply from Brian Conway - Travel Advisor

Thanks and safe travels.

Rated 5 out of 5 stars

We’re so grateful to Brian for helping…

We’re so grateful to Brian for helping us to organise a long awaited trip. Amazing service, would definitely go with bonadventure again!

April 5, 2024
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Reply from Brian Conway - Travel Advisor

It was my pleasure. Thanks for reaching out and have a great holiday!

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