In January 2025 I ordered the v2 Laser, hoping that it would be a great alternative to constant shaving but after a year of using it as directed I have seen so difference at all. I have dark hair on... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I honestly wasn’t sure when I bought it, but seven weeks in and am seeing some results. Legs definitely reduced. Tougher, thicker hair taking longer, underams not so much progress yet. I’m pale and us... See more
Company replied
I really wanted to love this product and always saw so many positive reviews. I have been trying it on one leg, my stomach and facial area. Unfortunately my legs look no different to eachother still a... See more
Company replied
Purchased Bondi Body Laser @ Home Version 2.0 online because it had good reviews - order process simple ordered on a Sunday evening and it arrived on the Tuesday so very impressed. The device is very... See more
Company replied
Company details
Contact info
98 - 100 Dawes Road, SW67EJ, London , United Kingdom
- info@bondi-body.com
- bondi-body.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good product
Good product. I've been using it for four weeks and it's getting results. Only reason I give it four stars is the time it takes. Very boring when your doing it so I listen to music while applying it.
Very good service with prompt response…
Very good service with prompt response from Trish re delay. Product arrive within expected time frame.

Reply from Bondi Body
This product is amazing
This product is amazing. I’ve seen great results from using it for 5 weeks, I’ve gone from constantly shaving my legs to limited growth back.
The customer service was also excellent. I’d highly recommend!

Reply from Bondi Body
Excellent customer service from Trish!
Excellent customer service from Trish!! Unfortunately the device didn't work for me as results vary from person to person so I decided to return the item. I simply cannot fault the customer service that I received from beginning to end. When I placed my order I was informed that there would be a delay in the delivery of the device and given the option to cancel my order if this wasn't satisfactory. I replied saying I was happy with the short wait and then I received an email to let me know when my order was on its way. I contacted the returns email address when I decided to return my item, asking if I could return under the 50 day money back guarantee. I received a swift response from Trish confirming that this was not an issue and clear instructions on how to return the item. Trish even emailed me to let me know that she hadn't received the return the following week and thankfully it arrived that day and my refund was processed immediately. Its a shame that I had to return the item, but I would like to assure anyone reading this that it is definitely worth trying this device. From my experience, if it doesn't work for you during the generous 50 day money back guarantee period, then it is clearly no issue returning the item

Reply from Bondi Body
Loving it
I've been using the device for 5 weeks, I can alredy see results on my body where I dont even need to shave anymore as they are very thin and short (even less the 5mm). I've not been seeing much results on my underarms and bikini line but I guess it's because they are thicker so it will take a bit longer but I can see some patch where I dont have hair. My skin is very sensitive and I'm not having a single problem with the device even tho I'm using it at the highest level. So far I'm very happy with it and hopefully in the next month I'll see even more results.
Tish shes amazing and always available.
Thank you! I'm loving it.

Reply from Bondi Body
Very disappointed with the product
Very disappointed with the product. Have been using it for at least 3 months and no hair reduction is evident. Not even on small areas such as under arms. I was doing it on the highest setting as well so I was shocked to notice that no change has happened

Reply from Bondi Body
....
It works, seeing results already. The only problem is the lead. Not sure if I've got one that's just dodgy or if it's just the design of it but it gets really fustrating when i have to keep turning it back on, as every few times i move it, it cuts out then starts again if it wants to.. It makes doing larger areas a chore 😑

Reply from Bondi Body
Impressed with their service and…
Impressed with their service and personal contact as I was informed at the start there would be a wait. Product is very comfortable and quick to use. Only just started using it so cannot comment on effectiveness yet.

Reply from Bondi Body
Love my new laser hair removal!
Have only been using my bondi laser for a few weeks but I think I can see a difference already on my underarms!
Trish was extremely helpful and professional and kept me up to date as there was a delay with shipping.
Thank you!!!

Reply from Bondi Body
Fast delivery and good customer service
Fast delivery. Really good and friendly customer service. IPL working really well so far. Very pleased with product and service overall.

Reply from Bondi Body
Great!
Used for 3 weeks and only few hairs are growing back, very pleased! I will continue to use it once a week .....

Reply from Bondi Body
A thumbs up from me
I’ve had mine for 2 weeks and finally got round to trying it today. I kept putting it off as I still felt a bit unsure after reading the instructions. So I decided to look on YouTube - and there was Trish, giving some guidance on how to use the product. It really is as simple as she makes it look and does not hurt or feel uncomfortable at all. Communication when purchasing was 5* too - there was a postal delay but I was kept updated on this which was a nice touch. It’s early days but this is an easy-to use product which I got the hang of quickly. I can recommend watching that YouTube clip to help.

Reply from Bondi Body
Daughter super happy!
Daughter super happy!
Very good communication in terms of delivery and my daughter loves it.

Reply from Bondi Body
Really easy to use and quick delivery
Really easy to use and quick delivery. I've only been using it for 2 weeks so excited to see results but the whole process of doing it doesn't take very long at all and if results are as good as everyone says then well worth the money. I suffer from ingrowing hairs, so this will make such a huge difference to me.

Reply from Bondi Body
Fantastic service & more results to come
Fantastic service. Trish is an absolute gem who cares about her customers and the results. Lovely sleek product with useful directions and bag/sunglasses. I've used my laser weekly now for about 6 weeks and I've noticed reduced hair underarms. I was a bit worried about leg/bikini results so far so contacted Trish. She kindly arranged a call which was so lovely and informative. She made sure I'm using it correctly and put my worries at bay. Would give 5 star, just waiting a few weeks longer to see more results once I use the device as advised. I'm sure it will come through after 12 weeks or so. No regrets at all!

Reply from Bondi Body
Be careful with using dual 7 or 8
I had previously undergone lazer treatment at a clinic. I noticed a difference after 4 sessions. My hair was lighter and thinner.
Since using Bondilaser for the past 4 weeks I think I have reversed the professional treatment, my stubble is a lot more prickly after shaving and my hair has grown back coarse.
Not sure it's best for brown skin.
10/04
I took your suggestions on board and put the dial up to a 7 from a 6 burnt marks on my leg. They were bright red looked like hives and have now blended into my skin colour.

Reply from Bondi Body
Bondi laser
Purchased this for both my daughters to use.
They both have PCOS and suffer from dark facial hair and excess hair on neck and chest. Early days but both find it easy to use and very effective,giving them real confidence boost .

Reply from Bondi Body
This laser works!
I have been using the Bondilaser for about 5 weeks and I can see it’s already making a difference. My bikini hair is becoming sparser and the hair on my legs is getting patchy and not growing back as quick. I have used it twice a week as advised on the instructions and will do this for 12 weeks as this is supposed to help have the maximum effect of the laser. But I am extremely pleased with how much less hair I have so far. I use it on the maximum setting as I have dark hair and very fair skin. It’s not painful at all, sometimes it feels like an elastic band hitting but mostly I don’t feel anything. It really is very effective and a lot cheaper in price than a lot of other home laser hair removers on the market. Win win!

Reply from Bondi Body
would recommend
I honestly wasn’t sure when I bought it, but seven weeks in and am seeing some results. Legs definitely reduced. Tougher, thicker hair taking longer, underams not so much progress yet. I’m pale and using on level seven setting. Much easier than the ‘gun’ shaped laser I tried before and gave up with. Pleased I bought it. Would recommend.

Reply from Bondi Body
Excellent customer service
Very helpful customer service. Quick response and eager to get things sorted for a customer even at the weekend.

Reply from Bondi Body
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






