A couple of slots I liked just disappeared from the lobby one day. No message, no explanation. Support just said “provider issue”. If I get into a game, I’d like to know if it’s being removed.
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I asked about table contribution because blackjack barely moved the wagering bar. The promo page said 10%, support claimed 5%. Pick one.
My bank transfer was supposedly sent last Thursday. Bank still has nothing, and support says they cannot provide a reference yet.
The max bet rule was hidden behind a tiny “more” link after activation. I only saw it when the bonus balance had already dropped.
Company details
Written by the company
Elite Spin | £5000 + 500 FS
Contact info
United Kingdom
- bonus-prime-2026.click
2.2
Poor
62 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The live tables worked for ten minutes
The live tables worked for ten minutes, then every table said full although seats looked empty. Maybe maintenance, but the site never said so.
July 29, 2026
Unprompted review
The email said my payout was approved
The email said my payout was approved, but the site still showed pending. Support told me to wait 24 hours, then ended the chat.
July 30, 2026
Unprompted review
Support reply had my case number wrong.
July 30, 2026
Unprompted review
The live chat transcript never arrived
The live chat transcript never arrived, even though I ticked the email copy box. Now I cannot prove what the agent said.
August 1, 2026
Unprompted review
Checked my spending history for last…
Checked my spending history for last week and the date filter skipped Friday. The total changed when I refreshed the page.
August 1, 2026
Unprompted review
Card deposit failed once
Card deposit failed once, then appeared twice.
July 31, 2026
Unprompted review
Support said they had escalated ticket…
Support said they had escalated ticket #44209. Two days later a different agent asked me to explain everything again from the start.
August 1, 2026
Unprompted review
I uploaded one bank statement
I uploaded one bank statement, then they requested it again.
July 30, 2026
Unprompted review
Game provider maintenance would be fine…
Game provider maintenance would be fine if they actually labelled it. Instead the slot just says error code 104.
July 31, 2026
Unprompted review
The balance split is too hidden on…
The balance split is too hidden on mobile.
July 31, 2026
Unprompted review
I tried to change from desktop to phone…
I tried to change from desktop to phone and the withdrawal form reset completely. Amount, method, everything gone.
July 31, 2026
Unprompted review
Bank transfer reference was never…
Bank transfer reference was never provided after approval.
July 30, 2026
Unprompted review
I set stop-on-feature in a slot
I set stop-on-feature in a slot, and after reload the setting was gone. Luckily I noticed before spinning again.
July 30, 2026
Unprompted review
The withdrawal changed from approved to…
The withdrawal changed from approved to review with no explanation. That is not a status update, just a new worry.
July 29, 2026
Unprompted review
Favourites deleted overnight
July 29, 2026
Unprompted review
The offer banner disappeared after I…
The offer banner disappeared after I refreshed the cashier.
August 1, 2026
Unprompted review
The withdrawal minimum was £20 before…
The withdrawal minimum was £20 before registration, then somehow £50 after my balance was just under it. Brilliant timing.
August 1, 2026
Unprompted review
The bonus page showed eligible slots
The bonus page showed eligible slots, but three of them would not open after I activated it. Nice little trap.
July 30, 2026
Unprompted review
The support form erased my message when…
The support form erased my message when I attached a PDF. Retyped it once, then it froze again.
July 31, 2026
Unprompted review
Free spins showed in rewards
Free spins showed in rewards, but the counter stayed zero.
July 31, 2026
Unprompted review
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