A couple of slots I liked just disappeared from the lobby one day. No message, no explanation. Support just said “provider issue”. If I get into a game, I’d like to know if it’s being removed.
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I asked about table contribution because blackjack barely moved the wagering bar. The promo page said 10%, support claimed 5%. Pick one.
My bank transfer was supposedly sent last Thursday. Bank still has nothing, and support says they cannot provide a reference yet.
The max bet rule was hidden behind a tiny “more” link after activation. I only saw it when the bonus balance had already dropped.
Company details
Written by the company
Elite Spin | £5000 + 500 FS
Contact info
United Kingdom
- bonus-prime-2026.click
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Set a £50 weekly deposit limit on…
Set a £50 weekly deposit limit on Sunday. Monday morning the cashier still accepted another deposit, so I don’t trust that tool much.
My bank transfer was supposedly sent…
My bank transfer was supposedly sent last Thursday. Bank still has nothing, and support says they cannot provide a reference yet.
Mobile cashier loads
Mobile cashier loads, desktop cashier shows another balance.
The promo countdown covered the terms…
The promo countdown covered the terms link on my phone. Couldn’t scroll it properly without tapping the claim button.
Limit changed too late
Game unavailable after registration
The promo looked available
The promo looked available, then after deposit it said my account was not eligible. Would have been useful before taking the money.
Withdrawal status changed twice without…
Withdrawal status changed twice without any email update.
The bonus contribution table opens in a…
The bonus contribution table opens in a tiny pop-up that barely scrolls on mobile. I missed the live games detail because of that.
Pending since Friday night
Big Bass Bonanza froze during the…
Big Bass Bonanza froze during the feature round. The game reopened, but the feature was gone and support asked for a screenshot I obviously did not have.
Withdrawal button greyed out
Support promised a callback on…
Support promised a callback on Wednesday. No call, no email, just the same pending badge staring at me.
I asked about table contribution…
I asked about table contribution because blackjack barely moved the wagering bar. The promo page said 10%, support claimed 5%. Pick one.
The KYC email asked for “a recent…
The KYC email asked for “a recent document” without saying what counts as recent. Six months? Three? Guessing game.
The chat agent asked my question back…
The chat agent asked my question back twice.
The responsible play page uses tiny…
The responsible play page uses tiny grey text for the waiting period. I only noticed after trying to change the limit.
The max bet rule was hidden behind a…
The max bet rule was hidden behind a tiny “more” link after activation. I only saw it when the bonus balance had already dropped.
My card deposit failed
My card deposit failed, then succeeded, then the failed one appeared as pending at the bank. Support said wait.
My PayPal withdrawal returned to casino…
My PayPal withdrawal returned to casino balance without explanation. Support just said “try again later”.
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