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Rated 1 out of 5 stars

Fraud. Not paying out bonuses. Have had 1000+ SEK to be payed out to me for 2 years. Customer support is impossible to reach. The experience is the same for me and friends of me.

Rated 1 out of 5 stars

Been trying to get my money for 2 years, logged in today and they have annulled my bonus: it says "0" everywhere even though I had mire than 2000 sek under bearbetning!!! I have screenshots to prove... See more

Rated 4 out of 5 stars

Troubles with the application, but had good help from support answering my questions and guiding my how to manage the problem. Also long waiting time for incoming bonus to get approved, with a delay... See more

Rated 2 out of 5 stars

Outstanding positions are not being updated, I requested a payout a few months ago that has not been deposited into my account to date, they do not answer email and they cannot be reached in any way (... See more

Company details


Contact info

2.0

Poor

TrustScore 2 out of 5

461 reviews

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1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fraud

Fraud. Not paying out bonuses. Have had 1000+ SEK to be payed out to me for 2 years. Customer support is impossible to reach. The experience is the same for me and friends of me.

March 17, 2026
Unprompted review
Rated 4 out of 5 stars

Troubles with the application

Troubles with the application, but had good help from support answering my questions and guiding my how to manage the problem. Also long waiting time for incoming bonus to get approved, with a delay of several months.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

They stole 2000 SEK from me

Been trying to get my money for 2 years, logged in today and they have annulled my bonus: it says "0" everywhere even though I had mire than 2000 sek under bearbetning!!! I have screenshots to prove it and I sent them to their so-called "support" but haven't heard back.

All 5-star reviews are from fake accounts which only left this one review. Just scroll down and you'll see.

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Bad customer service!

Bad customer service!
I asked for a bonus payout, they withdraw my bonus but I never got it.
I contacted them few times and they all the time had different explanations until they propose me 40% on my next purchase. No way!

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Second payout not received

Second payout not received. It worked in the past, but it seems nobody is working there anymore. Emails are not answered, only auto emails confirming the receipt of your email. Someone forgot to pull the plug on the website and the customer database.

July 7, 2025
Unprompted review
Rated 2 out of 5 stars

Bonusway Scam?

Outstanding positions are not being updated, I requested a payout a few months ago that has not been deposited into my account to date, they do not answer email and they cannot be reached in any way (no phone number, no address and email they do not answer). It is looking more and more like the member is being scammed. I wonder what the participating companies like Hotels.com, Bol.com, Staatsloterij and Hema think about this. I can't imagine they want to be confronted with this.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Pleased

Good, easy APP to use when you still have to shop. I'm happy every time the store I'm going to buy from is on Bonusway. If my specific store unless it exists, there's a good chance to discover another one, maybe even better.

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

It's a scam

It's a scam, they won't pay out any of your bonuses and they do not answer emails.

April 19, 2025
Unprompted review

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