Casy the ai bot reached out to me asking if I'm interested in the VIP program, this gave me the impression I was eligible. The bot then went on to ask if I would like it to express my intrest on my be... See more
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What people talk about most
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This site is quite fine for playing. They have free bonus every day including free spins that they send by email 3 to 5 times a month no need for deposit. Supports are friendly and helpful and most im... See more
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Have been a member for a little while now, easy to navigate site, plenty of bonuses, great games, great customer service. Withdrawal process was simple and fast. Quite impressed with the time frame of... See more
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Very good online casino winnings are fair and good customer support. Withdrawal takes awhile and if you can wait and upload all required documents then its great. My friend cant wait so ends up spendi... See more
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Company details
About Boocasino
Written by the company
Welcome to the eerie world of the Boo's Haunt, an online casino like no other. Step into a realm where ghosts and ghouls come out to play, and fortunes await those brave enough to spin the reels or try their luck at the card tables.
Our haunted domain is not just about scares, but also thrilling opportunities to win big. Our incredible promotions are spooktacular, with bonuses and rewards that will send shivers down your spine. From ghostly free spins to bone-chilling deposit matches, we've got it all to make your gaming experience truly paranormal.
Dive into a vast library of games that will leave you screaming for more. We offer a variety of spine-tingling options, from classic slots to haunted blackjack tables, and everything in between. No matter your gaming preference, Boo Casino has something to make your heart race.
Join our epic tournaments if you dare, where the bravest souls compete for ghostly treasures and eternal glory. Show off your skills and win against the best in the ghostly realm.
Become a part of our special VIP program and unlock exclusive perks that will leave you feeling like casino royalty. From personalized support to VIP-only events, we'll make sure you have a ghostly good time.
Our reliable customer support team is available 24/7, ready to assist with any spooky issues or questions you may have. We aim to provide an amazing customer experience that's as smooth as a ghost's whisper.
Stay up to date with the latest news on our casino site, where we share thrilling stories of big wins, new game releases, and hauntingly good updates. Boo Casino is committed to keeping you in the loop and ensuring you're always in the know.
So, if you're looking for a casino experience that's both spooky and spectacular, join us at Boo Casino and let the ghosts guide you to otherworldly riches. Are you brave enough to take the gamble?
Our haunted domain is not just about scares, but also thrilling opportunities to win big. Our incredible promotions are spooktacular, with bonuses and rewards that will send shivers down your spine. From ghostly free spins to bone-chilling deposit matches, we've got it all to make your gaming experience truly paranormal.
Dive into a vast library of games that will leave you screaming for more. We offer a variety of spine-tingling options, from classic slots to haunted blackjack tables, and everything in between. No matter your gaming preference, Boo Casino has something to make your heart race.
Join our epic tournaments if you dare, where the bravest souls compete for ghostly treasures and eternal glory. Show off your skills and win against the best in the ghostly realm.
Become a part of our special VIP program and unlock exclusive perks that will leave you feeling like casino royalty. From personalized support to VIP-only events, we'll make sure you have a ghostly good time.
Our reliable customer support team is available 24/7, ready to assist with any spooky issues or questions you may have. We aim to provide an amazing customer experience that's as smooth as a ghost's whisper.
Stay up to date with the latest news on our casino site, where we share thrilling stories of big wins, new game releases, and hauntingly good updates. Boo Casino is committed to keeping you in the loop and ensuring you're always in the know.
So, if you're looking for a casino experience that's both spooky and spectacular, join us at Boo Casino and let the ghosts guide you to otherworldly riches. Are you brave enough to take the gamble?
Welcome to Boo Casino, where the fun never ends!
Written by the company
- Dive into the latest games and enjoy the greatest promotions to boost your gaming adventure.
- Our dedicated customer support team is here to provide you with a special and personalized gaming experience, ensuring your time at Boo Casino is unforgettable.
Contact info
Elite Business Centre, TREJQA TA' BOX BOX, MSD 1840, MSIDA, Malta
- support@boocasino.com
- boocasino.com
4.0
Great
1K reviews
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Reply from Boocasino
Thank you for your feedback!
We truly appreciate you taking the time to share your thoughts with us. Your input is invaluable in helping us enhance our service offerings. We understand how important it is for our players to have access to a wide variety of games, as it significantly enhances the gaming experience.
We are constantly working to expand our game library and introduce new titles, ensuring that players like you have plenty of options to choose from. If there are specific games or types of games you would like to see added, please feel free to let us know. We are always looking for ways to improve and meet the expectations of our community.
Thank you once again for your feedback, and we look forward to continuing to provide you with an exciting gaming experience!
Very good service and my problem was…
Very good service and my problem was sorted right away
August 9, 2025
Unprompted review
Reply from Boocasino
You are most welcome Kayla! We truly appreciate your positive feedback regarding our service. It is always our top priority to ensure that our customers receive prompt and effective assistance. Knowing that your issue was resolved quickly brings us great satisfaction, as we strive to provide a seamless experience for everyone who reaches out to us.
If you have any further questions or require additional support in the future, please do not hesitate to contact us. We are here to help and are committed to maintaining the high standards of service that you have come to expect from us!
Had issues regarding a promo…
Had issues regarding a promo advertising free spins on Dark Waters Ii so after speaking with an agent, they kindly gave me my 77 spins on an alternative game.
Great service.
August 9, 2025
Unprompted review
Reply from Boocasino
thank you for reaching out to us! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our customer service team.
It's our priority to ensure that our players have a smooth and enjoyable experience, especially when it comes to promotions and bonuses. We understand how important it is to resolve any issues promptly, and we are thrilled that the agent you spoke with was able to assist you effectively by offering you 77 spins on an alternative game.
Dark Waters II is a fantastic game, and while we regret that you faced issues with the promo, we hope that you enjoy the alternative game just as much. Your satisfaction is very important to us, and we are always here to help with any concerns or inquiries you may have in the future.
If you have any more feedback or if there's anything else we can assist you with, please do not hesitate to reach out. Thank you once again for your kind words, and we look forward to serving you again soon!
Absolute scumbags quit happy to let you…
Absolute scumbags quit happy to let you deposit hundreds of euros when your losing but if and I say if you get a little a back and try to withdraw forget about it you would think they are the fbi what they ask for can't figure how they can take without this verification but when withdrawing they can't with out fcuk them I deleted my account t absoult gangsters
August 1, 2025
Unprompted review
Reply from Boocasino
We’re sorry to hear about your experience. Please know that our withdrawal verification process is a legal requirement designed to protect all players and ensure a secure platform.
While deposits are instant, withdrawals require ID checks to meet compliance standards — this is standard for all licensed operators.
We understand this can be frustrating and appreciate your feedback. If you'd like to resolve anything further, our support team is always here to help.
Casino will not pay winnings
Casino will not pay winnings. Sent in every thing they asked for. Identification front and back and a bill with name and address and a direct deposit form from the bank showing that this is my account with all the banking info on it and still not good enough. They only owe me 50 dollars and I am sure I will never see it but I am for sure going to tell every one I know to stay clear of this place.
July 16, 2025
Unprompted review
Reply from Boocasino
Thank you for your feedback — we understand your concern.
Our team did receive your documents, however, the bank document provided was unfortunately too low in quality to verify the necessary details. To complete your withdrawal, we simply need a clearer copy of the document.
Our support team is happy to guide you through this if you need help resubmitting. Feel free to reach out any time!
They are denying withdrawal for…
They are denying withdrawal for incorrect reasons , stay away it's SCAM
I deposited and got 77free spins , I wagered the bonus amount and I received a notification in mi account that the amount was wagered .
Then I continued to play and won 1080 euro .
I made a withdrawal request but was denied because the agent said that when I wagered mi bets were above 10 percent of the bonus .
From the 77 free spins I won only 2 euro and I completely wagered bi 25times this amount as in terms and conditions. Since I got notified in mi account that all is ok I continued to play and won fair 1080 euro only to find out from the agent that he denied it .
It is ridiculous that for a 2 euro bonus that I wagered I get denied 1080 eur.
The difference is astronomical .
Spoke with a lot of agents and was passed from a department to another with automatic replies.
If you can help I would really appreciate as it's is unacceptable for such an amount to be just erased from mi winnings .
I placed a complaint but no reply yet so if you can help it would be highly appreciated .
July 26, 2025
Unprompted review
Reply from Boocasino
Thank you for your review. We’re sorry to hear about your experience and understand your frustration.
Your complaint was acknowledged on July 28 and is currently under thorough review by our team. We're carefully looking into all details, including your gameplay, bonus terms, and system notifications.
We’ll be in touch with a full response as soon as the review is complete. We appreciate your patience in the meantime.
🚫 Unfair Bonus Restriction Just for Being a Smart Player
My experience with BooCasino started off okay, but ended in major disappointment.
I received a no-deposit bonus and started playing strategically. Little by little, I was increasing my balance — playing clean and fair. Just when I was close to reaching the minimum amount to withdraw, the casino restricted my access to bonuses and games.
Their excuse? I had a “very favorable withdrawal ratio.” So basically, they penalized me for knowing how to play and win. I didn’t abuse anything — I just made smart moves with the little I had.
To make things worse, this happened right after I asked in live chat — politely and jokingly — when the promised bonus would arrive, since the system had been saying “one more day” for several days. Instead of responding properly, they flagged my account.
Support gave me a copy-paste message saying it was “temporary,” but all my progress was lost.
If you’re a player who knows how to manage your bankroll or use bonuses wisely, be careful with BooCasino. It feels like they only want players who lose money — not those who actually think before playing.
July 20, 2025
Unprompted review
Reply from Boocasino
We’re sorry to hear about your disappointment and thank you for taking the time to share your thoughts. At BooCasino, we take all player feedback seriously and have since been in direct contact with you to review your case and address your concerns.
We’re committed to ensuring all players are treated fairly and respectfully, and we continuously review our processes to provide the best possible gaming experience. If there are any outstanding concerns or if you need further assistance, our support team is always available and happy to help.
Service is good
July 19, 2025
Unprompted review
Reply from Boocasino
We truly appreciate you taking the time to share your thoughts and experiences with us. Your feedback is invaluable and helps us to continually improve our services. It's wonderful to hear that you found our service to be good. We strive to provide an excellent experience for all of our customers, and knowing that we met your expectations is incredibly rewarding for our team.
If you have any specific suggestions or additional comments about how we can enhance our service even further, please don't hesitate to reach out. We are always eager to hear from our customers and learn how we can serve you better. Thank you once again for your positive feedback, and we look forward to serving you in the future!
Love Boo casino!!
July 18, 2025
Unprompted review
Reply from Boocasino
Thank you for your kind words! We truly appreciate the time you took to share your positive experience with Boo Casino. It is always a pleasure to hear from our satisfied customers, and your feedback motivates us to continue providing the best service possible. At Boo Casino, we are constantly working on improving our platform and expanding our game selection to ensure that all players have a fantastic experience. Once again, thank you for your glowing review. We look forward to welcoming you back to Boo Casino soon for more exciting adventures and fun!
GREAT INFORMATIONAL ASSISTANT
YESTERDAY I SPOKE WITH 2 DIFFERENT AGENTS THAT WEREN'T HELPFUL @ ALL..
I HAVE JUST CHATTED WITH AGENT NAMED "FANO".
AGENTS FANO'S ASSISTANT WAS SUPER HELPFUL& EASY TO COMMUNICATE WITH..
I RATE AGENT FANO.. 5 STARS FOR SURE..
THANK U
July 16, 2025
Unprompted review
Reply from Boocasino
Dear Katrina,
Thank you so much for your amazing review! We truly appreciate your kind words and the time you took to share your experience with us. It’s always wonderful to hear feedback from our valued customers, especially when it highlights the efforts of our dedicated team members like Agent Fano.
We strive to provide the highest level of service, and it’s gratifying to know that Fano was able to assist you effectively during your recent chat. Our agents undergo extensive training to ensure they can provide accurate information and support to our customers, and it’s feedback like yours that motivates us to continue improving our services.
If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We’re here to help and ensure that your experience with us remains positive and satisfying.
Once again, thank you for your 5-star rating and for recognizing Fano’s exceptional service. We look forward to assisting you again soon!
Best regards,
The Customer Support Team
I talk with a super agent named Manh I…
I talk with a super agent named Manh I dont know if its she or he but I named Manh super boo casino agent that I know I was Gonna have a super great service and Manh show me a lot of Serenity and patience by giving me the correct answers to my requests without making me wait Manh was fast and confident Best agent have ever talk to. 100% fast clear and efficient. 10/10 is my note for my super boo casino agent.
July 13, 2025
Unprompted review
Reply from Boocasino
thank you Abdoulaye for your kind words, this means alot to us and we thrive in making your stay in our casino more enjoyable😍
Reply from Boocasino
We appreciate your feeback, and we thrieve in making your stay in our casino enjoyable 😊
Feedback
I dislike the fact there is no quick withdrawal option with the agent.
I like the clarity of games the simple layout
July 3, 2025
Unprompted review
Reply from Boocasino
Thank you for your feedback! We're happy you enjoy the game clarity and simple layout. Regarding your concern about withdrawals — our support team can most definitely help you with submitting a withdrawal or open one manually for you, if needed.
If you ever have questions or need support, we're always here to help!
Great casino thanks
June 28, 2025
Unprompted review
Reply from Boocasino
I sincerely appreciate your assistance in taking the time to share your positive experience with us.
It means a lot to our team to know that our efforts are being recognized and that you had a great time at our casino.
We work hard to create a welcoming and enjoyable environment for all our players, and your feedback serves as a great motivator for us to continue delivering excellent service and high-quality gaming experiences.
If you have any specific games or features that you particularly enjoyed, we would love to hear about them.
Additionally, please feel free to reach out if you have any questions or need assistance in the future.
Your satisfaction is our top priority, and we are here to ensure that your future visits are just as enjoyable, if not more so. Thank you once again for your kind words and support!
Very helpful and fast service Christiana
Very helpful and fast service Christiana
June 26, 2025
Unprompted review
Reply from Boocasino
Thank you for your feedback!
We appreciate you sharing your experience. We're glad Christiana could assist you promptly. Your positive comments inspire our team and help potential customers choose us confidently.
If you have more questions or need assistance, feel free to reach out. Your satisfaction is our priority, and we look forward to serving you again!
Thank you again for your kind words, and have a great day!
Winnings taken but good customer service
I'm not pleased with getting my winnings taken because if a stupid accident on a bet. But the customer service us wonderful
June 11, 2025
Unprompted review
Reply from Boocasino
Dear Ashley,
Thank you for your comment. We really appreciate it. We understand that it can be frustrating to experience issues with your winnings, especially when they arise due to an accidental bet. Your feedback is incredibly important to us, as it helps us improve our services and ensure a better experience for all our customers.
We strive to maintain a high standard of customer service, and we are glad to hear that you found our team to be helpful during this situation. Please know that we are here to assist you and address any concerns you may have regarding your account or betting activity. If you have further questions or need assistance, do not hesitate to reach out. Your satisfaction is our priority, and we are committed to providing you with the support you need.
Thank you once again for sharing your thoughts with us. We value your patronage and look forward to serving you better in the future. Please stay in touch, and we hope your next experience will be much more positive.
Boo casino is a well organized casino…
Boo casino is a well organized casino and has great features and bonuses
June 2, 2025
Unprompted review
Reply from Boocasino
Hello Parerawhiti!
We're absolutely thrilled to hear that everything went so smoothly and that you had a wonderful experience!
Your kind words truly mean a lot to our team.
Please feel free to reach out anytime—we're always here for you! 💛
I am very satisfied with the service…
I am very satisfied with the service thats has been provided today.
June 2, 2025
Unprompted review
Reply from Boocasino
Thank you so much for your kind words, Kayla! We truly appreciate you taking the time to share your experience with us. It’s always a joy to hear that our customers are satisfied with the service they receive. Your support and feedback motivate us to continue striving for excellence in everything we do.
We are dedicated to providing the best possible service, and it’s customers like you that make our efforts worthwhile. If you have any further questions or need assistance in the future, please do not hesitate to reach out. You are always welcome here, and we look forward to serving you again soon!
Wishing you a wonderful day ahead!
I’ve had nothing but problems with Boo…
I’ve had nothing but problems with Boo Casino. They keep sending me bonus spin offers, but when I try to use them, the winnings get unfairly adjusted or even voided without warning. For example, I redeemed birthday bonus spins and won 86 cents, then another bonus spin offer replaced those winnings with just 40 cents. When I asked support why, they just pointed me to their policies without any real explanation or help. They don’t warn you upfront about these rules, so you end up losing out. It feels like they’re more interested in confusing players than being fair. Honestly, I wouldn’t recommend this casino to anyone.
May 30, 2025
Unprompted review
Reply from Boocasino
We’re truly sorry to hear about your frustrating experience and appreciate you taking the time to share your feedback.
Please note that when multiple free spin bonuses are activated consecutively, the system automatically resets the previous bonus balance (typically below $5) to prevent overlapping wagering requirements, which can lead to confusion or excessively high playthrough requirements. We understand this isn’t always clear, and we sincerely apologize if this wasn’t well-communicated upfront.
Your feedback is extremely valuable, and we’re actively working on improving our platform so that players can always play with confidence.
If ever need assistance, our Support team is always here to help.
Super friendly that it's not natural
Casy the ai bot reached out to me asking if I'm interested in the VIP program, this gave me the impression I was eligible. The bot then went on to ask if I would like it to express my intrest on my behalf which I agreed. Then it handed me to a live agent, super friendly although it wasn't a natural polite friendly customer service, it still felt robotic whilst conversing with her. She did explain to me about the VIP program so that was helpful. Thank you
May 25, 2025
Unprompted review
Reply from Boocasino
We appreciate your feedback, many thanks for letting us know! Your insights are invaluable to us as we continuously work to enhance our services and ensure a seamless experience for our customers. It’s great to see that you found the initial interaction helpful, and I understand that the transition to a live agent may have felt slightly robotic. Our team strives to provide a friendly and engaging experience, and it is important for us to strike the right balance between efficiency and a personal touch.
Regarding the VIP program, we are pleased to hear that the information provided was beneficial to you. We pride ourselves on offering exclusive perks and advantages to our VIP members, and we are excited to have you explore what it has to offer. If you have any more questions or require further assistance, please don't hesitate to reach out. Your satisfaction is our top priority, and we are here to help you in any way we can.
Thank you once again for your valuable feedback!
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