Boocasino Reviews 1,350

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and friendly demeanor, often highlighting exceptional customer service that provides quick and efficient solutions. Many people appreciate the extensive game selection and the overall ease of navigating the website, finding it user-friendly and enjoyable. However, some customers have expressed dissatisfaction with the payment process, specifically noting slow withdrawal times and difficulties in receiving their winnings, even after verification. While the majority found the website easy to use, a few others experienced issues or found certain aspects unclear.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, often highlighting friendly, helpful, and patient... See more

Payment

Clients share negative opinions on payment, primarily expressing frustration with withdrawal processes. Many... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, patience, and friendly... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the site for being easy to use... See more

Service

Consumers find service to be positive. Many reviewers praise the support as fantastic and supportive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Casy the ai bot reached out to me asking if I'm interested in the VIP program, this gave me the impression I was eligible. The bot then went on to ask if I would like it to express my intrest on my be... See more

Company replied

Rated 4 out of 5 stars

This site is quite fine for playing. They have free bonus every day including free spins that they send by email 3 to 5 times a month no need for deposit. Supports are friendly and helpful and most im... See more

Company replied

Rated 5 out of 5 stars

Have been a member for a little while now, easy to navigate site, plenty of bonuses, great games, great customer service. Withdrawal process was simple and fast. Quite impressed with the time frame of... See more

Company replied

Rated 5 out of 5 stars

Very good online casino winnings are fair and good customer support. Withdrawal takes awhile and if you can wait and upload all required documents then its great. My friend cant wait so ends up spendi... See more

Company replied


Company details

  1. Casino
  2. Call Center
  3. Gambling Service
  4. Online Casino or Bookmaker

About Boocasino

Written by the company

Welcome to the eerie world of the Boo's Haunt, an online casino like no other. Step into a realm where ghosts and ghouls come out to play, and fortunes await those brave enough to spin the reels or try their luck at the card tables.

Our haunted domain is not just about scares, but also thrilling opportunities to win big. Our incredible promotions are spooktacular, with bonuses and rewards that will send shivers down your spine. From ghostly free spins to bone-chilling deposit matches, we've got it all to make your gaming experience truly paranormal.

Dive into a vast library of games that will leave you screaming for more. We offer a variety of spine-tingling options, from classic slots to haunted blackjack tables, and everything in between. No matter your gaming preference, Boo Casino has something to make your heart race.

Join our epic tournaments if you dare, where the bravest souls compete for ghostly treasures and eternal glory. Show off your skills and win against the best in the ghostly realm.

Become a part of our special VIP program and unlock exclusive perks that will leave you feeling like casino royalty. From personalized support to VIP-only events, we'll make sure you have a ghostly good time.

Our reliable customer support team is available 24/7, ready to assist with any spooky issues or questions you may have. We aim to provide an amazing customer experience that's as smooth as a ghost's whisper.

Stay up to date with the latest news on our casino site, where we share thrilling stories of big wins, new game releases, and hauntingly good updates. Boo Casino is committed to keeping you in the loop and ensuring you're always in the know.

So, if you're looking for a casino experience that's both spooky and spectacular, join us at Boo Casino and let the ghosts guide you to otherworldly riches. Are you brave enough to take the gamble?

Welcome to Boo Casino, where the fun never ends!

Written by the company

Dive into the latest games and enjoy the greatest promotions to boost your gaming adventure.
Our dedicated customer support team is here to provide you with a special and personalized gaming experience, ensuring your time at Boo Casino is unforgettable.

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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2-star
1-star

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Rated 5 out of 5 stars

Chur Da Boo

Kiaora. I deposited $10 but forgot to activate a bonus,I told Ai then Manuela offered me 2 unique deposit bonus as well as hookin me 4 da first deposit I made. In didn't crack it from this but ahh sweet az Boo sussd me out I'm grateful. I can't remember exactly date .a

February 19, 2025
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Reply from Boocasino

Kiaora Porikapa! It's wonderful to hear that you received a lovely offer to make up for the inconvenience you experienced with the deposit bonus you were trying to claim! :)

We truly appreciate your feedback, and we're so glad to have you playing with us <3

Rated 5 out of 5 stars

Very helpful

Very helpful

February 23, 2025
Unprompted review
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Reply from Boocasino

Hello Sidney, we do appreciate your positive review . Thank you😊

Rated 5 out of 5 stars

Fast service, thanks Lucia!

Fast service, great VIP experience, they always aim to please and never fail in doing so.
Thanks Lucia

February 23, 2025
Unprompted review
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Reply from Boocasino

Thank you for your fantastic review! We're delighted to hear that you're enjoying the fast service and VIP experience. Our team always strives to provide the best for our players. Happy gaming and best of luck!

Rated 5 out of 5 stars

Great game

I highly recommend this game low deposit fantastic spins ands bonuses

February 22, 2025
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Reply from Boocasino

Thank you for your wonderful review! We're so glad you're enjoying the game, the low deposits, and the fantastic spins and bonuses. Your recommendation means a lot to us! Wishing you the best of luck and endless fun at our casino!

Rated 5 out of 5 stars

LIVE Agent Ashley made the chat easy to…

LIVE Agent Ashley made the chat easy to follow and helped alot

February 21, 2025
Unprompted review
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Reply from Boocasino

Thank you for the 5 stars! We're so glad to hear that Ashley was able to provide you with a positive experience. Feel free to reach out at any time, we're here for you!

Rated 4 out of 5 stars

Very good

This was a great experience had loads of fun

February 14, 2025
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Reply from Boocasino

Thank you for your great review! We're thrilled to hear that you had loads of fun and enjoyed your experience with us. If there's anything we can do to make it a 5-star experience next time, let us know! Happy gaming and best of luck!

Rated 4 out of 5 stars

It did not take too long to be…

It did not take too long to be connected to an agent and the agent that I was communicating to made the arrangement with me to help ,fast curpy an upbeat a good personal connection instilled a bitav certainty in my game very efficient at each step of the process,!,I hardly make recommend the processes however Lucia sorted me out quick Smart an I was in a hurry to explore some free spins I had great stuff worth it !!?

February 14, 2025
Unprompted review
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Reply from Boocasino

Glad to hear you had a great experience with our support team—Lucia will be thrilled to get your shoutout! We love making things smooth and efficient so you can get back to enjoying your game.

If you ever need anything, we’re always here to help. Happy gaming!

Rated 5 out of 5 stars
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Reply from Boocasino

We’re thrilled you’re enjoying the site and our bonuses! 🎉 Thanks for your 5-star review—it means a lot to us!

Hope you keep having a great time, and if you ever need anything, we’re here to help.

Rated 5 out of 5 stars

Easy access and fast survice

Not much problems

February 12, 2025
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Reply from Boocasino

We’re glad to hear you had a smooth experience! Thanks for your 5-star review—we appreciate it!

If you ever need anything, our support team is always here to help. Happy gaming!

Rated 2 out of 5 stars

Not being able to play the game that…

Not being able to play the game that was stated in my email I was given other game for free spins not happy at all✌️

January 23, 2025
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Reply from Boocasino

Thank you for your feedback! Our goal is always to provide a smooth and enjoyable experience, and we’re sorry if the free spins didn't match your expectations. Occasionally, game availability can change due to various reasons, but we always aim to offer exciting alternatives.
Our support team is always here to help, should you need any assistance.

Rated 5 out of 5 stars

LOVE THIS GAME GREAT SERVICE AND FUN…

LOVE THIS GAME GREAT SERVICE AND FUN GAMING EXPERIENCE

February 3, 2025
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Reply from Boocasino

Thank you for your fantastic 5-star review! We're thrilled to hear that you enjoy both the service and the gaming experience. Your support means a lot to us! If you ever need anything, we're always here to help. Have fun and best of luck!

Rated 5 out of 5 stars

Reading@57yrs old with guidance from Boo...

When I need guidance, bcos I'm learning to read (at 57yrs of age, you're never too old) the support crew, explain things to me in layman's terms so I can make informed choices, from their wide&varied game base and bonuses to the rules of play etc that're all available and do, involve me. Thanks Boo, for making me feel valued.

January 31, 2025
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Reply from Boocasino

Thank you so much for the honest review! We admire your dedication to learning and couldn’t agree more—you’re never too old to grow and enjoy new experiences! Our support team is always here to assist, and it’s wonderful to hear that their guidance has made a positive impact on your journey. Wishing you the best of luck and endless fun!

Rated 5 out of 5 stars

I got a response straight away which…

I got a response straight away which was great

January 29, 2025
Unprompted review
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Reply from Boocasino

Thank you for your 5-star review! We're glad to hear that you received a quick response—our team is always happy to assist! If you ever need anything, don’t hesitate to reach out. Wishing you the best of luck!

Rated 4 out of 5 stars

Very good app and helpful support team

January 28, 2025
Unprompted review
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Reply from Boocasino

Thank you for your review! We're happy to hear that you're enjoying the casino and that our support team has been helpful. If there's anything we can do to make your experience even better, feel free to let us know. We appreciate your support and hope you continue to have a great time with us!

Rated 5 out of 5 stars

Agents were nice and kind

January 27, 2025
Unprompted review
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Reply from Boocasino

Thank you for your 5-star review! We're glad to hear that our team provided you with kind and helpful service. We appreciate your support and are always here whenever you need assistance. Enjoy your time with us!

Rated 2 out of 5 stars

Waiting to long for assistance

Waiting to long no updates on unfinished rounds it's useless

January 27, 2025
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Reply from Boocasino

Thank you for your feedback. We’re sorry to hear about your experience. We’ve looked into your recent activity and couldn't find any unfinished rounds or support requests regarding such issue. Should you need any assistance at all our Support team is available to help via Livechat and email.

Rated 5 out of 5 stars

The gaming experience 10+

The gaming experience

January 31, 2024
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Reply from Boocasino

Thank you for your 5-star review! We're thrilled to hear that you're loving the gaming experience. We strive to provide the best for our players, and your feedback means a lot. Enjoy your time with us, and best of luck!

Rated 5 out of 5 stars

So helpful and accommodating

So helpful and accommodating

January 25, 2025
Unprompted review
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Reply from Boocasino

Thank you for the wonderful review! We're so glad to hear that you found our team helpful. Your feedback means a lot to us, and we're always here to assist you whenever you need. Happy gaming!

Rated 1 out of 5 stars
Boocasino logo

Reply from Boocasino

We’re really sorry about the experienced delay when trying to get in touch with our Livechat support. We’re working on improving our response times and ensuring quicker support for all our players. Your feedback is important, and we appreciate your patience. If you need assistance in the meantime, please feel free to reach out to us through other available channels, and we'll do our best to help!

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