Boocasino Reviews 1,350

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and friendly demeanor, often highlighting exceptional customer service that provides quick and efficient solutions. Many people appreciate the extensive game selection and the overall ease of navigating the website, finding it user-friendly and enjoyable. However, some customers have expressed dissatisfaction with the payment process, specifically noting slow withdrawal times and difficulties in receiving their winnings, even after verification. While the majority found the website easy to use, a few others experienced issues or found certain aspects unclear.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, often highlighting friendly, helpful, and patient... See more

Payment

Clients share negative opinions on payment, primarily expressing frustration with withdrawal processes. Many... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, patience, and friendly... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise the site for being easy to use... See more

Service

Consumers find service to be positive. Many reviewers praise the support as fantastic and supportive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Casy the ai bot reached out to me asking if I'm interested in the VIP program, this gave me the impression I was eligible. The bot then went on to ask if I would like it to express my intrest on my be... See more

Company replied

Rated 4 out of 5 stars

This site is quite fine for playing. They have free bonus every day including free spins that they send by email 3 to 5 times a month no need for deposit. Supports are friendly and helpful and most im... See more

Company replied

Rated 5 out of 5 stars

Have been a member for a little while now, easy to navigate site, plenty of bonuses, great games, great customer service. Withdrawal process was simple and fast. Quite impressed with the time frame of... See more

Company replied

Rated 5 out of 5 stars

Very good online casino winnings are fair and good customer support. Withdrawal takes awhile and if you can wait and upload all required documents then its great. My friend cant wait so ends up spendi... See more

Company replied


Company details

  1. Casino
  2. Call Center
  3. Gambling Service
  4. Online Casino or Bookmaker

About Boocasino

Written by the company

Welcome to the eerie world of the Boo's Haunt, an online casino like no other. Step into a realm where ghosts and ghouls come out to play, and fortunes await those brave enough to spin the reels or try their luck at the card tables.

Our haunted domain is not just about scares, but also thrilling opportunities to win big. Our incredible promotions are spooktacular, with bonuses and rewards that will send shivers down your spine. From ghostly free spins to bone-chilling deposit matches, we've got it all to make your gaming experience truly paranormal.

Dive into a vast library of games that will leave you screaming for more. We offer a variety of spine-tingling options, from classic slots to haunted blackjack tables, and everything in between. No matter your gaming preference, Boo Casino has something to make your heart race.

Join our epic tournaments if you dare, where the bravest souls compete for ghostly treasures and eternal glory. Show off your skills and win against the best in the ghostly realm.

Become a part of our special VIP program and unlock exclusive perks that will leave you feeling like casino royalty. From personalized support to VIP-only events, we'll make sure you have a ghostly good time.

Our reliable customer support team is available 24/7, ready to assist with any spooky issues or questions you may have. We aim to provide an amazing customer experience that's as smooth as a ghost's whisper.

Stay up to date with the latest news on our casino site, where we share thrilling stories of big wins, new game releases, and hauntingly good updates. Boo Casino is committed to keeping you in the loop and ensuring you're always in the know.

So, if you're looking for a casino experience that's both spooky and spectacular, join us at Boo Casino and let the ghosts guide you to otherworldly riches. Are you brave enough to take the gamble?

Welcome to Boo Casino, where the fun never ends!

Written by the company

Dive into the latest games and enjoy the greatest promotions to boost your gaming adventure.
Our dedicated customer support team is here to provide you with a special and personalized gaming experience, ensuring your time at Boo Casino is unforgettable.

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love the site and I don't have to…

I love the site and I don't have to wait long to talk with anyone. I really appreciate the fast response time and the free spins and the discount price.

March 28, 2025
Unprompted review
Boocasino logo

Reply from Boocasino

Thank you so much for taking the time to leave us a review! Your feedback is incredibly valuable to us, and we are thrilled to hear that you love the site.
We are committed to providing our customers with a seamless experience, which includes ensuring that you can connect with our support team without any delays. It’s great to know that our fast response times have made your experience even better.
Additionally, we are glad to hear that you are enjoying the free spins and the discounted prices we offer. We strive to provide exciting promotions and rewards to enhance your gaming experience.
Your satisfaction is our top priority, and we are always here to help with any questions or concerns you may have. If there’s anything else you would like to share or if you need assistance with anything, please don’t hesitate to reach out.
Thank you once again for your kind words, and we look forward to serving you in the future!

Rated 5 out of 5 stars

Nice site

Nice site , lovely games , a lot of bonuses , but not to many without a deposit!

March 25, 2025
Unprompted review
Boocasino logo

Reply from Boocasino

thank you so much for your kind words!
We truly appreciate your feedback and are thrilled to hear that you find our site nice and our game selection lovely.
At our casino, we strive to create an enjoyable experience for all our players, and it's great to know that our efforts are resonating with you.
We also understand that bonuses can significantly enhance your gaming experience, and we are continually working to provide a variety of promotions, including no deposit bonuses, to keep things exciting.
Your feedback about wanting more no deposit bonuses is invaluable to us, and we will certainly take it into consideration as we plan our future promotions.
If you have any specific suggestions or types of games you'd like to see more of, please don't hesitate to share!
We are here to ensure you have the best possible experience, and your input plays a crucial role in helping us achieve that.
Thank you once again for taking the time to reach out, and we look forward to seeing you on our site again soon!

Rated 2 out of 5 stars

Needs work

I think that this casino is a little bit time consuming with the AI chatbots. I think they are just ridiculous on how time consuming it actually is. To get nowhere with them is pretty much just a waste of time that could of been spent doing other things like playing games. I personally think it's ridiculous on how that works and how they take the bonus rewards away from you too so like that's pretty much says enough from my personal opinion

March 25, 2025
Unprompted review
Boocasino logo

Reply from Boocasino

Thanks for your feedback! We’re sorry to hear the AI chat felt time-consuming—we’re always working to improve response times and efficiency. As for bonus rewards, they do have eligibility terms. If there are any unresolved concerns, please reach out to us. We appreciate your input and hope to make your experience smoother in the future!

Rated 1 out of 5 stars

WARNING IS A SCAM DONT PLAY HERE

TOOK OUT ALL THE STARS, and I will publish screenshots in all my social media so, I don't want anybody to waste there time with this foggy, and non trust Worthy casino , I requested a withdrawal of my winnings on Thursday, and for several days I keep asking then if everything was ok of if they need it additional paperwork for the verification process , nobody gave me a real response, and today Sunday morning I went into my account and the 2000 pesos of my winnings was gone , it never went into my bank account,and they only told me in a message that I had inconsistencies with my game play, and for that matter they could not give me my profit, but they were very quick to take on my Saturday deposit and suck ot up as a vacuum cleaner , so please I highly recommend not to waste your time with them, is just a scam , and they will rob you blind. I played on the 03/03/2025 and it took them all this time to steal my money

March 3, 2025
Unprompted review
Boocasino logo

Reply from Boocasino

Thank you for your feedback. We sincerely apologize for any frustration caused.
It appears that your recent withdrawal was declined due to exceeding the maximum bet limit while using a bonus, which according to our promotion terms is prohibited and will result in removal of the associated winnings. We enforce these rules fairly for all players to ensure a fair and secure gaming environment. We see that you've since closed your account, but if you need further clarification, feel free to reach out to us any time.

Rated 5 out of 5 stars

Good easy user friendly site

Good easy user friendly site

March 20, 2025
Boocasino logo

Reply from Boocasino

Thank you so much for your kind words and for sharing your positive experience with your friends! We're thrilled to hear you're enjoying the site and having lots of wins. Your support means the world to us! 😊 Good luck, and we hope you continue to have an amazing time!

Rated 5 out of 5 stars

Great service

Great service . Quick,reliable and trustworthy. And great live chat service . Thanks .

March 20, 2025
Unprompted review
Boocasino logo

Reply from Boocasino

Thank you so much for your kind words and for sharing your positive experience with your friends! We're thrilled to hear you're enjoying the site and having lots of wins. Your support means the world to us! 😊 Good luck, and we hope you continue to have an amazing time!

Rated 5 out of 5 stars

The one guy

The one guy, the one vip manager that has had my back and looked after me from day one, wesley! If you get him as your guy, know that he will look after you.

Always sorts my problems out =)

March 19, 2025
Unprompted review
Boocasino logo

Reply from Boocasino

Dear Snoman,
I hope this message finds you in good health. We sincerely appreciate the time you dedicate to providing us with such valuable feedback; it holds great significance for us. We concur that Wesley is an exceptional individual and agent.

Rated 5 out of 5 stars

Super happy with Boo Casino!

Super happy with Boo Casino! Super fast withdrawal times, and an always helpful customer support team. Will always be my #1 choice!

March 18, 2025
Unprompted review
Boocasino logo

Reply from Boocasino

Hello Mel!
We truly appreciate your wonderful feedback, and we're so happy to know that we're making our players satisfied!

Rated 5 out of 5 stars

Awesome service

Always helpful and effective

March 8, 2025
Unprompted review
Boocasino logo

Reply from Boocasino

Thank you so much for your kind words and for sharing your positive experience with your friends! We're thrilled to hear you're enjoying the site and having lots of wins. Your support means the world to us! 😊 Good luck, and we hope you continue to have an amazing time!

Rated 4 out of 5 stars

Peeka,perks

I love the perks daily it helps keep me playing your site and the range of games is cool

March 7, 2025
Unprompted review
Boocasino logo

Reply from Boocasino

thank you so much lucky really appreciated

Rated 5 out of 5 stars

Communication

Enjoyable and awesome

February 26, 2025
Boocasino logo

Reply from Boocasino

Hello Teana! I hope you're enjoying your time to the fullest!
We really value your feedback and are super grateful for it!
Remember, we're always here to help you with all our love!

Rated 3 out of 5 stars

Spin

Bonuses and games

March 1, 2025
Boocasino logo

Reply from Boocasino

Thanks for your feedback! We’re always looking for ways to improve, and we’d love to hear more about what kind of bonuses and games you’d like to see.

We’re constantly updating our promotions and game selection, so stay tuned for exciting new additions! Happy gaming!

Rated 5 out of 5 stars

It's a good casino ,very nice 👌

It's a good casino ,very nice 👌

February 28, 2025
Boocasino logo

Reply from Boocasino

Thank you so much for taking the time to share your positive experience with us! We truly appreciate your feedback and are delighted to hear that you find our casino to be a good one. Your satisfaction is very important to us, and it’s wonderful to know that you are enjoying your time here.

Rated 5 out of 5 stars

Yeah good

Yeah good. Wagering can be a bit on the 'heaps' end of the spectrum. But good none the less.

February 27, 2025
Boocasino logo

Reply from Boocasino

Hello jenniffer!
Thank you for your honest feedback! 😊 We're glad to hear you had a good experience overall. We understand that the wagering requirements can sometimes feel a bit high when the winnings are also high, and we truly appreciate your thoughts on this. We're always looking for ways to improve, and we hope you continue to enjoy your time with us! 🎉

Rated 5 out of 5 stars

I won for once in all my years of online gambling!!

Well let's see I won for once ! The live chat helped right away and friendly 🙂

February 25, 2025
Boocasino logo

Reply from Boocasino

Hello Natascia
Wow! congratulations on your win! 🎉 We're so thrilled to hear that you had such a great experience with us! Our live chat team is always here to help, and we're glad they were able to assist you quickly and with a smile. Thanks for sharing your feedback, and we hope you continue to have more winning moments with us in the future! 😊

Rated 5 out of 5 stars

Great bonus

Great bonus. Great customer service. Good game selections.

February 25, 2025
Boocasino logo

Reply from Boocasino

Thank you very much for your kind words. we truly value your feedback.
Your positive comments about our bonus offerings, customer service, and game selections really make our efforts worthwhile.
We strive to create an exceptional gaming environment, and it’s wonderful to know that we are meeting your expectations.

Rated 4 out of 5 stars

It is ŕewarding by giving free spins to…

It is ŕewarding by giving free spins to your members, however I only gave 4 stars because your wagering is too high and response time for customer care is very slow.

October 1, 2024
Boocasino logo

Reply from Boocasino

Good day, Bobby! Thank you so much for your wonderful feedback and for trusting our casino 😍
We're thrilled to know that you received great customer support from our agent!

I truly apologize for the wait you experienced. Sometimes we just have a lot of love coming in from players, which can cause a little delay 😇 <3

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look