Bookasurvey Reviews 

This Ben as over 20 bad posts on moneyexpert

As many of the reviews state below. Booked through bookasurvey.co.uk with someone called Stacey Colbeck who referred us to the famous Ben Davies at Hunter and mason. No survey received, payment taken despite suggested it wouldn’t be until after the survey had been completed. Repeatedly left voicemails, texts, email and live chats to no avail. Obvious scam! The only plus side is we were able to recover funds through the fraud team with Halifax. Keep all evidence and you should have a strong enough case to claim for not receiving a service you have paid for.

As for Ben Davies I hope you’re reading this and I hope all the customers you have scammed make a claim with their bank against you!

I paid for a survey early Dec , as they said they could do it in two days, but they couldn't do it for 2 weeks and i was moving into my property on the date they scheduled the survey ,i was told i been refunded on the 6th Dec but i have had nothing. \they do not reply to emails , they do not answer the phone , ive left numerous messages and no call back. its nearly a month later.
How do i go about getting my money back ??

Update..I've still had no refund..no response and I'm £380 out of pocket, this company preyed on people who needed a service quickly..I see now that their original 3 day first contact with me is enough time for funds to clear in their account. It's awful and I can't see me ever getting my money back .😰

AVOID!!! One Month no survey! I got a refund through my debit card company. So if you have paid for a survey contact them and they might be able to help.

Just been scammed too !! Paid £395 for 𝑺𝒖𝒓𝒗𝒆𝒚 never turned up twice...promised refund and voucher and got nothing...wont take calls or return emails and live chat no longer working and debited me an extra £659 2 days ago...had to cancel bank card...now a grand out of pocket and NATWEST looking into

We have been scammed as well, we paid £535 over a month ago and was also assigned Ben Davies (Hunter & Mason) We have never received the survey despite constant promises on the online chat. Now reported to Credit card, hopefully we may get our money back.

Paid £550 for a survey almost a month ago. I too was assigned Hunter and Mason. Ben Davies, someone (assume Ben) turned up at the estate agent, booked out the keys, rang me when he was at the house (allegedly). Seemed like a really nice guy and knew his stuff. Got a call from him couple weeks later. Got offered a retail voucher by bookasurvey survey due to delay and a promise the survey would be that day. That was 2 weeks ago as I write. I have chased via chat bot, email and phone at least 100 times...to no avail. I have also emailed and called Hunter Mason and Ben. Voicemail all round. Bookasurvey and Ben might be the same people.

I am going to get the company reported to RICS, trading standards, and the police (he has fraudulently booked out keys from the estate agent!!!). I might also go to their registered address in Birmingham and talk to someone....no doubt they don't even exist there.

Bookasurvey and "Ben" are doing to do very well from this fraudulent haul (Merry Christmas to you all - taking people's money who actually work damm hard for it, who do you think you are!!!), lets hope the banks, credit card agencies and police catch to you...that would be a nice Christmas present for me...let me tell you.

DO NOT BOTHER spending your money. Even it this site is in anyway legit they have had my money for a month with no survey and no respinses. This is 2018 the public expect efficient responses, and top notch customer service! This is causing me a lot of stress buying a property (which is already a stressful affair as it is).

Exactly as per other reviewer. Total scam.
Booked a full survey at £617. They took they money up front. "Accidentally" charged us twice and the surveyor- Ben Davies from Hunter and Mason didn't turn up. Can no longer reach him (his vm is full, no response to email) and cannot reach bookasurvey. Phone goes to vm and the chat is no longer available.

We've now lost £1234. Shocking.

Fraudulent website designed to take your money. We used the website to quote for a full building survey and decided to go with them after looking around the website and seeing all the suppose great feedback, they said they wouldn't take the money until the surveyor had been and there was a 30 day money back guarantee, we paid the £553 and waited, alarm bells first went when the money went straight out of my account, why would that happen if the surveyor hasn't been yet but eventually we was allocated a surveyor, Ben Davies of Hunter & Mason. Their website wasn't the most professional and the time it was booked in for was late (5.30pm) so after much calling and messages he eventually rang me back and explained why it was that late and I was happy with everything he said.
Unfortunately the day after the supposed survey the estate agents called to say he never turned up, since then there's been no contact from himself or bookasurvey, no replies to emails, phone calls or livechats.
Clearly I've been had, thankfully I've managed to get my money back from the bank but please please don't make the same mistake I did.