Great trail lovely huts, pretty easy booking process, but obviously a bit of a mark up compared with booking it myself, I guess that's the cost of convenience. Your app should have graphs with stan... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great app- including maps, preparation etc.; good response to Qs by email and by phone; all bookings were fine. Fantastic trip overall Areas for potential improvement....information on whether wate... See more
Company replied
We really enjoyed the experience in the Dolomites, amazing views, the weather was very kind to us and the Rifugios were fantastic, especially the staff who looked after us! We also enjoyed meeting... See more
Company replied
This was actually an amazing hike. Really incredible. Booking through Bookatrekking made it incredibly simple, the app, the gpx maps, the gear list are all invaluable information which really ensured... See more
Company replied
Company details
Written by the company
At Bookatrekking.com you’ll find the treks that will make your life unforgettable. Whether you want to discover the Inca Trail or climb the Kilimanjaro, Bookatrekking.com offers a wide and varied range of services. Here, no false promises are made, prices are transparent and every booking is confirmed immediately. Find, compare, book and trek.
Contact info
Sixmastraat 3, 8932 PA, Leeuwarden, Netherlands
- +31 (0)85 01613 54
- info@bookatrekking.com
- bookatrekking.com
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The views and experience were amazing
The views and experience were memorable. The vibe at the lodges was really cool and it was great to experience. We did the hike as a family of four and it was a great experience to share as a family. The trails were easy to navigate and there were signs the entire way. We did not follow the suggested route on the last day and instead picked a completely different route.
Regarding using the bookatrekking first hike was honestly walking down a road so really not ideal. The navigation app did not work the entire hike. The hike descriptions were poor and really did not describe the actual hike what so ever. The second night even though requesting multiple times and being willing to pay extra and continually checking in the company did not book us a private room and instead a dorm. The reason I paid for the tour was to avoid dorms and ease of booking to then end up in a dorm not sure why I paid instead I should have just booked myself.
Ultimate the experience was amazing but next time I’ll just book everything myself it was a waste of money to use agency.
July 18, 2026
Reply from Bookatrekking.com
Hi Nicholas, thank you for sharing your Adlerweg experience with us. We're truly glad the views left such a lasting impression and that you had a memorable time exploring the trails together. It sounds like you found your own rhythm on that final day, which is wonderful.
We're sorry the navigation app didn't work as it should and that the room situation fell short of what you expected, especially after your requests. That's not the experience we aim for, and we appreciate you pointing this out so we can improve. We hope the overall adventure was still rewarding, and we wish you many more memorable hikes ahead!
- Bookatrekking.com
Beautiful trek with few other trekkers
Beautiful trek with few other trekkers. Just like we wanted it
July 18, 2026
Reply from Bookatrekking.com
Hi Christina, thank you for this lovely review! We're so glad the trek gave you exactly what you were hoping for, that sense of peace and space on the trail. It's wonderful when the mountains feel like they're all yours. We hope the memories from this adventure stay with you, and perhaps we'll help you plan another quiet escape one day. Safe travels!
- Bookatrekking.com
This was a very mixed experience
This was a very mixed experience. Some things very good some quite bad.
Booking: We were a husband and wife traveling with a friend. We expected to have two rooms booked, on half our nights the three of us were booked into one room.
Support: Given the “misunderstanding” over room booking, which we only discovered the day before our trek started, we tried to contact Bookatrekking to fix the problem. For two days all we could get was a recorded message in Dutch. A language we don’t speak. We eventually tried their emergency number and got a real person. They told us we should have specified two rooms, but they would try to rectify the problem, a day later told us there were no extra rooms available. This wasn’t true! On two nights we simply contacted the accommodation and independently arranged for a second room, on another we found a room in a guest house 300yds away.
Quality of Accommodation: Most of our accommodation was excellent, but on two nights it fell below minimum quality levels. On one night our rooms were over a campsite laundry. The noise from machinery and campers socializing late into the night meant we got little sleep. On another night there was a large hostel style room housing many individuals directly above us. No sleep again. This particular establishment had pay as you use showers and toilets located on a different floors from the rooms. On each of these nights superior accommodation was available close by.
Information: (a) The information supplied on the app concerning food availability along the trail was very inaccurate. On many stages of the hike we were informed that food would not be available, when there were actually gasthauses and stores along the way. We scrambled to obtain pack lunches unnecessarily, (b) There were places where the trail was unpassable either because it had been washed out, or due to other obstructions such as logging operations. Some of these had been there a while. A warning about this would have been helpful, (c) the trail was well signposted, but the route on the app and via the signposts differed quite frequently. A warning about this would have saved us a few navigational mistakes.
Overall: Much of this hike was wonderful. But we felt that Bookatrekking did a poor job of arranging accommodation, of supplying support when we requested it, and supplying accurate information about the trail.
July 17, 2026
Reply from Bookatrekking.com
Hi Chris, thank you for taking the time to share such detailed feedback about your Malerweg trek. We're sorry the experience fell short in several key areas. On the room booking, we should have confirmed the setup more clearly from the start, and we understand how frustrating it was to discover the mismatch so close to departure. Our phone support that day clearly let you down, and we're glad you eventually reached someone, though by then options were already limited. Regarding the inaccuracies around food availability and route conditions, we're reviewing the information internally to make sure it's right going forward. We're passing your observations to our team so we can improve both our accommodation standards and the reliability of our app guidance. We're pleased that much of the hike itself was wonderful, and we hope the beauty of the trail still gave you some memorable moments. Wishing you quieter, smoother adventures ahead.
- Bookatrekking.com
High Quality Experience
All of the communication was handled promptly and effectively. We felt exceptionally well-prepared four our journey and had zero issues with logistics (navigation on trail and refugio accommodations). The BAT app was a key guide for us during our journey.
July 6, 2026
Reply from Bookatrekking.com
Hi Andrew, thank you for this wonderful review! We're so glad the preparation and communication set you up for a smooth journey on the Tour du Mont Blanc. It's great to hear the app was a helpful companion along the way. Wishing you many more alpine adventures, and we'd love to welcome you back to the trails someday!
- Bookatrekking.com
The whole experience went without a…
The whole experience went without a flaw. The app was straight forward and easy to use. The map was ideal. There was a great welcome at the huts and the food was good. All in all a very enjoyable experience. I will definitely use again.
July 17, 2026
Reply from Bookatrekking.com
Thanks so much for this wonderful review, Vincent! We're delighted to hear the Eastern Tour du Mont Blanc lived up to expectations. That stretch from the Italian valleys through Switzerland and back into France really does showcase the best of the Alps, and it sounds like the warm welcome at the huts made it even more memorable. We're glad the app and maps helped keep everything running smoothly. Hope to see you on the trails again!
- Bookatrekking.com
A challenging and rewarding experience
For a 73-year old and first-timer of trekking in the Dolomites, AV1 was quite challenging and physically stressful sometimes. Bookatrekking’s packing list and navigation tool are both very helpful and useful, thereby mitigating the level of mental stress. I got lost twice: once in the Lagazuoi Tunnel, the other time on the way up to Forcella di Zita Sud. The navigation tool was of little use when I tried to find my way back. That it was possible to get lost in the Tunnel should be highlighted in the itinerary description. Also, some suggestions on how best to get back the the marked route once lost would be great.
July 17, 2026
Reply from Bookatrekking.com
Michael, what an achievement to complete the full Alta Via 1 as your first Dolomites trek! We're really glad our packing list and navigation tool helped ease some of the stress along the way. You're absolutely right about the Lagazuoi Tunnel, it can be disorienting, and we'll make sure to highlight that more clearly in the itinerary. Your feedback about getting back on track after getting lost is valuable, and we'll work on adding practical tips for those moments. Thank you for sharing your experience so thoughtfully. Hope to see you back in the mountains!
- Bookatrekking.com
This was actually an amazing hike
This was actually an amazing hike. Really incredible. Booking through Bookatrekking made it incredibly simple, the app, the gpx maps, the gear list are all invaluable information which really ensured we were prepared.
July 9, 2026
Reply from Bookatrekking.com
Hi Caleb! So glad to hear the Bärentrek delivered on all fronts. That stretch from Grindelwald through the Lauterbrunnen Valley is truly something special, waterfalls, alpine meadows, and those classic Swiss mountain passes all in one trek. We're thrilled the app and GPX maps kept you well-prepared along the way. Well done on tapping into one of Switzerland's most rewarding alpine routes. Hope to see you back on the trails again soon!
- Bookatrekking.com
Arrangements were done well and for the…
Arrangements were done well and for the most part instructions were clear. Accommodations were good and half board as well. Only thing that unexpected was NO washing facilities at one of the huts. That was not clear from information provided.
July 16, 2026
Reply from Bookatrekking.com
Hi Graeme,
Thank you for sharing your experience! We're pleased to hear the arrangements worked well and that you enjoyed the accommodations and meals during your climb of Triglav and time in the Triglav Lakes Valley. We appreciate the feedback about the washing facilities. Mountain huts in Slovenia can vary quite a bit in their amenities, and we'll make sure this detail is clearer in our information going forward so future trekkers know exactly what to expect at each stop. Hope to see you on the trails again!
- Bookatrekking.com
First rate experience
First rate experience. Highly recommend Bookatrekking. Booking process was efficient, simple and effortless. Great service. Great app.
July 16, 2026
Reply from Bookatrekking.com
Well done on completing the full Tour du Mont Blanc, Celia! That's a serious accomplishment, and we're thrilled we could help make it happen from all the way in Australia. The loop around Mont Blanc is truly something special, and it sounds like everything came together smoothly for you both. We'd love to welcome you back for another trek whenever the mountains call again!
- Bookatrekking.com
Absolutely phenomenal experience
Absolutely phenomenal experience! The itinerary was perfectly planned, the directions about how to get the starting point, what to pack, what to expect, the navigation for the hikes, everything was amazing!
July 6, 2026
Reply from Bookatrekking.com
Hi Brian,
Thank you so much for this wonderful review! We're thrilled to hear that everything came together so well for your Trollheimen trek. It sounds like the route planning, navigation, and all those practical details made a real difference in helping you enjoy the trail itself. And tackling Snota on day four must have been a highlight, that summit really does live up to its reputation as one of Norway's most beautiful climbs. We're so glad we could help make it happen. Hope to see you on the trails again!
- Bookatrekking.com
Really easy for the first time
Really easy for the first time. Booking and locations were great, app with map and tips was really usefull! More highlighted information on how lunch/ dinner works at the cabins would have been nice, but the app probably did contain that information but I just didnt see it.
July 12, 2026
Reply from Bookatrekking.com
Thanks for the kind words, Madio! We're really glad the Dachstein Rundwanderweg worked well as your first hut-to-hut trek. The Gablonzer and Hofpürgl huts are lovely spots to ease into alpine hiking, and it sounds like the app helped you find your way through those forest trails and pastures. You're absolutely right about the meal info, we'll make sure that's easier to spot for future trekkers. Hope to see you back in the Alps soon!
- Bookatrekking.com
Great company with lots of helpful info…
Great company with lots of helpful info
Easy to get hold of and able to discuss alternatives
Was easy to leave all the bookings to them
App worked well while we were walking too
No problems with any bookings
Felt supported on the trail
Would use again
July 12, 2026
Reply from Bookatrekking.com
Hi Elaine! So glad we could take care of the logistics for you while you focused on the walking. The Alta Via 1 is a stunning trail, and it sounds like everything from the bookings to the app worked smoothly for you along the way. That's exactly what we aim for. We'd love to welcome you back for another trek, maybe one of the other Italian alta vias? Safe travels!
- Bookatrekking.com
Booking and app were great
Booking and app were great. Lots of information and the GPS was spot on.
We had an issue with the payment at one of the huts and the group took care of it without causing much issue.
July 6, 2026
Reply from Bookatrekking.com
Hi Michael,
Thanks so much for sharing this! Really glad to hear the GPS worked well for you out there in the Alpstein. We're also pleased the team could sort out that payment hiccup at the hut without too much fuss. It's always our goal to make the logistics as smooth as possible so you can focus on the views and the experience. Sounds like you had a great time with your group on this one. Hope to see you again on the trails!
- Bookatrekking.com
I have best time of my life
I have best time of my life ! Very proud that i finished .Good job Bookatrekking!
July 13, 2026
Reply from Bookatrekking.com
Hi Sigita! What an achievement – completing the full Alta Via 1 is no small feat, and you should absolutely be proud. The Dolomites have a way of testing you and rewarding you in equal measure, and it sounds like you soaked up every moment. We're thrilled we could help make it happen. Hope to see you on the trails again!
- Bookatrekking.com
Alta Via 2- June 2026
Great app- including maps, preparation etc.; good response to Qs by email and by phone; all bookings were fine. Fantastic trip overall
Areas for potential improvement....information on whether water drinkable in huts; whether showers available in huts; checkin times (if any) in huts
July 8, 2026
Reply from Bookatrekking.com
Thanks for the kind words, Jonathan! We're really pleased the Alta Via 2 worked out so well for you. That's a serious trek across some of the Dolomites' most spectacular terrain, and it sounds like you made the most of it.
Your feedback on hut practicalities is spot on. Water availability, shower facilities and check-in times vary quite a bit from rifugio to rifugio, and we know that kind of detail makes a real difference when you're planning your day on the trail. We'll work on getting that information included more clearly in our trip materials so future trekkers have a better sense of what to expect at each stop.
Hope to see you on the trails again!
- Bookatrekking.com
Bookatrekking - your friend in the Alps.
I highly recommend Bookatrekking. We have just completed the Tour du Mont Blanc West and the Bookatrekking app guided us through superbly. The company communicates brilliantly before, during and after the trek and the app is full of useful information. The Auberges chosen were great - and the scenery - WOW! Thanks Bookatrekking, we will see you next trip!
July 14, 2026
Reply from Bookatrekking.com
Hi Andrea! So glad the Western TMB lived up to expectations. That crossing from France into Italy via the Col de la Seigne is something special, isn't it? We're thrilled the app and accommodations worked so well for you, and yes, the scenery really does speak for itself on that route. Thanks for the kind words about our communication too, that means a lot. Hope to see you back in the Alps soon!
- Bookatrekking.com
A super trip that was well organized by…
A super trip that was well organized by Bookatrekking. The app makes everything so easy! The trail was just the right amount of challenge and beauty!
July 5, 2026
Reply from Bookatrekking.com
Hi Kate,
So glad the Kesch Trek hit that sweet spot for you! The mix of glaciers, rock formations, and those emerald lakes really does make this corner of Graubünden special. And we're thrilled to hear the app made everything smooth along the way. Thanks for trusting us to help organize your trek. Hope to see you back on the trails again soon!
- Bookatrekking.com
Great trek, but some issues.
Difficult to get accurate information before the trip concerning accomodations, transfers, and schedule.
July 10, 2026
Reply from Bookatrekking.com
Thank you for sharing your experience, Carter. We're glad to hear you enjoyed the trek itself through the Julian Alps. We understand how frustrating it can be when pre-trip information isn't as clear as it should be, especially when traveling from overseas.
Your feedback is valuable, and we will work with our partner in Slovenia to improve how we communicate logistics before departure. We're sorry the process wasn't smoother, and we hope the mountain scenery and alpine experience still made it worthwhile. We wish you many great adventures ahead.
- Bookatrekking.com
Reply from Bookatrekking.com
Hi Lin,
Thank you for sharing your experience on the Tour du Mont Blanc. We understand that the crowds can be challenging, especially during peak summer season when this iconic trek is at its busiest. The TMB's popularity is both a blessing and a reality of hiking one of Europe's most famous routes. Regarding the hut conditions, standards do vary across the three countries, and we appreciate you noting this. We work with a range of accommodations along the route and are always reviewing feedback to ensure we're setting the right expectations. We're glad you made it around the entire circuit and hope the stunning alpine scenery made up for some of the busier moments.
We'd love to welcome you back for a quieter trek someday!
- Bookatrekking.com
After great difficulty attaining the…
After great difficulty attaining the bookatrekkng app, I found it vague, misleading and lacking important detail. One of the hotels The Eden, was absolutely filthy, the food inedible and the zombie staff incompetent. In spite of paying for single supplement (I was travelling with two adult sons, I was offered a dog box for three at the Eden.) I paid 100 euro for another disgusting.
At our next hotel, the nice Ron the Roc, the polite management asked us for room payment. You’ve had our money for four months. Pay the hotels, please.
I will recommend all fellow travellers avoid bookatrekking, unless I want them to have a terrible holiday
July 13, 2026
Reply from Bookatrekking.com
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience on the Garda Trek fell short of expectations, particularly regarding the accommodation standards at Aktiv Hotel Eden.
We take cleanliness and service quality seriously, and we will be reviewing this property immediately. Regarding the payment confusion at On The Rock, all accommodations are paid in advance as part of your booking, we will follow up directly with the hotel to ensure this miscommunication does not happen to future guests. We understand how frustrating these issues must have been during your trek, and we genuinely appreciate you bringing them to our attention so we can address them.
We wish you and your sons many better travel experiences in the future.
- Bookatrekking.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.