BookDeal.com Reviews 338

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

I purchased SAT materials, paid $56.98. Delivery was supposed to be on 11/05 or 11/06. Requested status of shipment. No response received. I am getting ready to complain to my credit card provider and... See more

Company replied

Rated 5 out of 5 stars

Searching titles by code was simple, price variations were easy to understand and select from. I got an instant offer and accepted it and then got the mailing label in my email. I boxed up the... See more

Rated 5 out of 5 stars

I feel good about passing on books we've read to others instead of them going to a landfill and we don't always have friends that want to swap the same titles. So when we've read it and couldn't swap... See more

Rated 5 out of 5 stars

Great Service! The instructions were clear and thorough. I loved that shipping was provided. And as long as you followed book condition guidelines when receiving your original "quote" and then follow... See more

Company details

  1. Book Store

About BookDeal.com

Written by the company

BookDeal is the ultimate platform to sell textbooks online.

There's no need to wait for someone to buy your book. You run your ISBN code of your book, get instant offers from various buyback vendors, choose and and ship your textbooks - as simple as that.

Sell your textbooks at BookDeal.com now!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

338 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I was afraid this was a scam, but it’s not

I was afraid this was going to be a scam. But it turned out to be legit. They were super easy to go through to sell my book. I liked that they sent me the shipping label for free. They paid me within 2 weeks of me mailing the book. I’ll be using them again for sure

August 15, 2023
Rated 5 out of 5 stars

Fast & easy process

Fast & easy process. I had several old law books and other sites offered compensation for 1-2 books. I was able to sell 7 books through BookDeal. Very pleased with this service. Highly recommend.

August 2, 2023
Rated 3 out of 5 stars

Don’t expect much

I’ve used other companies to sell before and never had to pay a premium price for a usps box ($5 each with tax) nor has “new” been considered “missing shrink wrap”. I cant even remember the last time I bought a new book that came shrink wrapped. To put in perspective, I took a 5 week Patho class, book was nearly $100, and I received $21.64; go with another company to sell. There were NO marks on the book.(This review has been updated with further detail after the reply below).

August 8, 2023
BookDeal.com logo

Reply from BookDeal.com

Hello,

Thank you for providing Feedback. We are sorry the experience was not as expected.
Regarding USPS premium price for boxes. We do not charge customer for shipping their books, we provide a free shipping label that covers media mail shipment. We believe the customer may have been charged by the Postal Office. The postal service may charge a fee if customer uses an priority or expedite box, which our labels do not cover as these boxes are for a premium service. We state in our Packing Guidelines to not use this type of boxes. We are sorry that you had to pay for premium boxes, any other box would have worked for media mail.

According to our buyer, your book was adjusted because the cover had some incisions and markings on the front cover. The customer can always contact our support team at support@bookdeal.com for any questions or concerns regarding shipments or adjustment.

Sincerely,
BookDeal Support

Rated 5 out of 5 stars

Easy peasy!

Searching titles by code was simple, price variations were easy to understand and select from.
I got an instant offer and accepted it and then got the mailing label in my email.

I boxed up the items put on the mailing label 5 days later I get a PayPal notice for payment made in the exact amount as quoted.

I hate throwing books away and this is a great option to get a few dollars back and give them new life.

July 28, 2023
Rated 1 out of 5 stars

Thieves

I sent in multiple books and it the company claimed that all of the books were damaged in transit but then also said the books weren’t received. Those two claims are contradictory. I asked for a photo and proof of the damage or to be mailed back the books. I received no response.
The buyer was Textbook Maniac. From what I have read this is an ongoing issue with this company. Do not attempt to sell to them. They are liars.
Edit: As seen in their reply, they are stating two of the three books weren’t received. I had packaged all three books together and followed their instructions to a t.
Again, they are very deceitful and I do not suggest them. I will be filing a complaint with BBB.

February 5, 2023
Unprompted review
BookDeal.com logo

Reply from BookDeal.com

Hello,

Thank you for taking the time to provide us with your feedback. We're truly sorry to hear about your dissatisfaction, and we understand how frustrating such situations can be.

According to our records. The package was delivered but two out of the three books were not received. It's important for us to clarify that our company policy outlines that our buyers are not responsible for items lost during transit. We provide packing guidelines to prevent this from happening. In the event that the carrier loses contents we recommend taking this matter to the carrier directly. We are sorry but we cannot provide more information or tracking info regarding your package since the order is over a year old.

The deal was approved for one book but because the deal adjustment was declined it was not released. The amount will be issued once the seller approves the adjustment. Please reach out to support@bookdeal.com for any concerns or questions. We try our best to answer within 1 business day.

Sincerely,
BookDeal Team

Rated 5 out of 5 stars

Easy to Do

I feel good about passing on books we've read to others instead of them going to a landfill and we don't always have friends that want to swap the same titles. So when we've read it and couldn't swap with someone locally we go online and send them on their way and get money to buy another new book friend.

July 15, 2023

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